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Contact Us – The Last Best West

Questions quote requests and comments please email to: [email protected] 

If you are expecting an e-mail from us, and do not receive one within 24 hours, check your SPAM or JUNK mail folders, as sometimes your e-mail service will intercept legitimate e-mails.

Contact us should you have any trouble ordering online.  Email [email protected] or call 1-866-207-1909 and we will be happy to take your phone order. Please leave a detailed message and we will get back to you as quick as we can. Some days faster than others.

If you are having trouble ordering online, check with your credit card company to make sure your credit card is enabled to allow INTERNATIONAL PROCESSING. Or process your order through the PayPal interface – you do not need a PayPal account. :: Overseas buyers please read this

Our custom hat and leather orders are made and ship from our one shop in the USA.
Hats ship in 6-8 weeks Custom leather in 3-5. All prices are in USD. 

WE HAVE NO MAIL ORDER CATALOG – Click for our online catalog.


Monday to Friday 11:00 AM to 6:00 PM Eastern
T:  1-866-207-1909
E: [email protected] 

Overseas Customers call 00 – 1 – 403 – 207 – 1909.  Most European countries are 7-8 hours ahead of us.  Australia is 17 hours ahead.


Customer Service Policy

We are an Internet based business. We ask that all our custom hat and leather customers have an e-mail address, so that you are able to receive updates and confirm the details of your custom order.

Please note for custom hat and leather orders
All hat and leather orders get a follow up email with a production receipt for you to confirm your order details a final time. Once you have confirmed your PRODUCTION RECEIPT by replying to our email, we mark the order “complete” in our client account interface. This does not indicate it has shipped, only that all details have been confirmed. Once your order has shipped, tracking information will be emailed to you.

Legal responsibility of the purchaser of any merchandise from this web site. By placing an order with us, the buyer represents that he/she is of legal age and they are the legal owner of the credit card used for merchandise purchases on The Last Best The purchaser is further responsible for any and all taxes, duty, service charges, or interest associated with their purchase on The Last Best

Our Credit Card Processors

You can choose between two of the Internets’ largest payment processors; Moneris, or PayPal, to process your purchase on The Last Best West. After completing your online order you will receive an e-mail receipt. Custom Hat and Leather clients get follow-up e-mails confirming the details of their order.

The Last Best Western Store

General Shipping Standards for normal North America delivery ~ Overseas buyers read this 

CUSTOM HATS                                         6-8 WEEKS AFTER ORDER CONFIRMED
CUSTOM LEATHER                                3-5 WEEKS AFTER ORDER CONFIRMED
COWBOY  HAT BANDS                         SHIPS WITHIN 3-5 DAYS
POSTERS/BADGES                                WITHIN 48 HOURS

The Last Best Western Store


  • Augustus Custom Handmade Hat

    augustus custom handmade hat style from the classic mini-series, Lonesome Dove (1989) Loveable old Ranger Augustus McCrae is the scalawag that keeps the Hat Creek Cattle Company loose and is a great counter balance to the salty Woodrow Call.  This style of old west crown with it's 3 pinch cavalry creasing was first called the "Tom Mix" after the early movie star, and then became known as "The Gus" crease because of  Lonesome Dove. This is a great look for both men and women! 250_white_filials
    • CROWN: 6 inches
    • BRIM: 4"
    • Crown: Modified 3 pinch cavalry
    • Brim: Hand worked and rolled
    • Hatband: Custom 1/2" leather twist
    • Color shown: Sand
    • hats ship in 6-8 weeks
    • Personalized with your name inside the crown
    • Hats ship in 6-8 weeks
  • Captain Call Handmade Hat

    A custom cowboy movie hat from Lonesome Dove (1989) Our take on the hat style worn by Tommy Lee Jones The Tommy Lee Jones cowboy hat from Lonesome Dove. The Captain Call Handmade Hat is like the character simple, unrefined, and basic. A classic Boss of the Plains with a heavy dip front and back on the bound brim.
    • Crown: 6 inches
    • Brim: 4"
    • Crown: Open - uncreased
    • Brim: Bound Hand shaped dipped front and back.
    • Hatband: 1" grosgrain ribbon with bow
    • Color shown: Black in 20X fur-felt
    • hats ship in 6-8 weeks.
    • Personalized with your name inside the crown
    • Hats ship in 6-8 weeks
    • Hatband not sold separately
  • Samuel Jones Movie Hat

    Our version of the Samuel Jones Movie Hat - from The Missing The Samuel Jones Movie Hat is the one worn by Tommy Lee Jones, as Samuel Jones, a  white man turned Apache, who returns to his estranged daughter in time to try and rescue his grand-daughter from slave traders. Like the character there is nothing fancy about this hat, a simple open crowned cowboy hat with a bit of a pencil roll.
    • BRIM: 4" 1/2" Pencil roll, with a gentle hand roll - Bound.
    • Color: Pecan
    • Hatband: Satin Ribbon with bow, with matching bound edge.
    • Personalized with your name inside the crown
    • Hats ship in 6-8 weeks

  •   Masterson Hand Made Leather Holster 

    Classic Cross Draw Holster - Simple, elegant and functional

    Masterson Belt if you order the Rig is 1 1/2" - to accommodate belt loops on today's britches. We made sure it fits Levi's jeans, and when worn with a sport coat or longer coat, is the perfect holster for people with the conceal & carry permit. Holster works equally well as either a cross draw or strong hand draw style. If you'd like the cut out star concho on the holster, please request it in the production notes below. 250_white_filials
  •  Johnny Ringo leather holster hand made by the last best west A classic Hollywood holster and gun belt- from Tombstone. {1993} This closed toe design is made for quick draws with it's trigger guard fully exposed from the holster. We're showing our Johnny Ringo in our classic old mahogany color .  Movie rig is black.
  • Curly Bill Movie Holster - a hand made leather holster from Tombstone. {1993} COLOR SHOWN: Deadwood Brown This close toed holster is a little fancier variation of our traditional 19th century Teddy Blue Holster. The Curly Bill Movie Holster has a fancier border and the look is toughened up with 10 spots per holster. The 2 rig set that Boothe wears as Curly Bill Brocius, in Tombstone, was patterned after the rig that the historical Curly Bill wore. 2 Cartridge belts, one worn backwards and two strong hand draw holsters.   To order the complete Curly Bill Movie Rig, with 2 holsters and 2 fully looped cartridge belts, add all 3 options below where it asks, Add a Matching Belt and/or Holster? This will save you 35 dollars for the complete 2 rig set. Total will be 905.00 plus shipping. Choose your Buckle Set, Leather Color and Belt Style

Complete Product Index