If in doubt about any purchase, please contact us first. It’s much easier to correct an issue before purchase, than after. E-mail us at: We warrant your satisfaction is our top notch priority.
Custom Cowboy Hats/Leather Goods/Badges
ANY custom work is not returnable. It has been designed and/or made specifically for you – or your business. It cannot be resold to any one else. We will work with you, and do all we can to make sure it works for you – short of returning it. Questions can be e-mailed to:
A note about our Cowboy Hats and Custom Leather Goods
Absolutely imperative to know your proper hat size, or get an accurate measurement of your head for cowboy hats, and your waist for gun belts. For customers that are not familiar with how a sized hat fits, we strongly recommend you visit your nearest Mall and try some on, so you have an idea of what size you wear. We cannot be there to take these measurements so be completely sure about the size you order.
We will refund purchases of POSTERS and BADGES. PLEASE NOTE: Our refund offer is good for 10 – days upon delivery. If there is a problem please e-mail us at service @ thelastbestwest .com/ and tell us what the problem is. Product must be in resaleable condition on return. Purchaser is responsible for shipping charges.
Before shipping a return you MUST contact us by e-mail and get a return po #. No exceptions! All shipping charges are non-refundable. Questions can be e-mailed to:
Legal responsibility of the purchaser.
By placing an order with us, the buyer represents that he/she is of legal age and they are the legal owner of the credit card used for merchandise purchases on The Last Best West.com/. The purchaser is further responsible for any and all taxes, duty, service charges, or interest associated with their purchase on The Last Best West.com/ Our Shipping Policies.