2018

From: aledbabiog
Sent: December 21, 2018 3:00 PM
To: The Last Best West
Subject: RE: [The Last Best West]DAVIES Josey Wales order (18515) – October 12, 2018

Dear Sonja.

I have finally received my hat and it is just what I expected and wanted. 

I had to pay an extra £47 as an import tax, which made it a very expensive piece of head gear.

I am pleased with my purchase however.

Thanking you kindly Ma’am. 

Diolch yn fawr.

Merry Christmas and a Happy New Year to you all.

Nadolig Llawen a Blwyddyn Newydd Dda ichi gyd.

Aled 

 I have just retired after having served 30 years as a police officer and I  always wanted a custom made western hat.

I now have one.

Kindest regards.

Aled 

From: William Patchett
Sent: December 21, 2018 10:46 AM
To: Service at The Last Best West
Subject: Re: [Oakridge Boys Hat – new design!] Custom Hat Payment Link

Hey guys!

Got the hat, and it’s the best one yet. Thank you so very much!

I tried to wait until Christmas to open the box, but I could only hold out for a couple of days *chuckle*.

This is hat #4, and I can’t imagine where you’ll go from here to entice me to go for #5!!

Have a great Christmas and thanks again,

Wm. Patchett

From: rob thomas
Sent: December 19, 2018 4:44 PM
To: The Last Best West
Subject: RE: [The Last Best West] SHIPPED Thomas Hoppy order (18525) – October 17, 2018

Hi Sonja, just a quick note to let you know my Hoppy hat was delivered safe and sound to me earlier today. It’s perfect and fulfills an ambition I’ve held for 70 years. I’m as thrilled as a little kid – you folks at Last Best West have made my Christmas!

Hoping your holiday season turns out as good as mine, sincerely

Rob Thomas.

From: Joe Shmo
Sent: December 12, 2018 11:14 PM
To: Service at The Last Best West
Subject: Re: SHIPPED RE: [The Last Best West] PETERSEN order (18561) – November 2, 2018

[Ordered our Executive Saddlebags all the way from Japan!]

Hi, Sonja.

The bags arrived safely, and I’ve just unboxed them. They’re gorgeous, and as good as I’d hoped they’d be.

For the first time, I’m looking forward to evening rush hour on the Tokyo train system–taking them out on their maiden voyage…

From: pat linares
Sent: November 19, 2018 7:04 AM
To: Service at The Last Best West
Subject: RE: [The Last Best West] Linares Broken Trail order (18555) – October 30, 2018

Good morning Sonja,

    Just a quick note, I received my hat on Friday, it looks amazing and fits great..looking forward to wearing it when I go to China. Thanks for great service and a great product..Best wishes..

Patricio Linares

From: George Schwartz
Sent: November 8, 2018 12:54 AM
To: Service at The Last Best West
Subject: Re: SHIPPED [The Last Best West] SCHWARTZ Captain Walker Rig (18521) – October 16, 2018

Sonja, I got my Walker rig yesterday.  It is awesome!  I really love it!  Makes packing the Walker painless.  George

“Eat a live toad the first thing each morning…..and that will be the worsomest thing you’ll have to face all day!”  Bob Brownells Gunsmith Kinks Volume II

From: William C. Miller
Sent: November 2, 2018 6:27 AM
To: Service at The Last Best West
Subject: Recent order/purchase [Our Custer Hat]

Greeting Sonja, I just want to let you know that I love the hat. I had ordered a “Custer” hat from another hat maker and even though he made a beautiful hat also, I don’t feel that it’s as accurate as the one that was made by your company. So for my costume I went with your hat. Thank-you. Bill Miller

From: Marc Cohen
Sent: October 31, 2018 7:47 PM
To: Service at The Last Best West
Subject: Re: status [Mr. Cohen ordered our Eli McCullough hat!]

Got the hat late today. FITS PERFECT

Marc

From: Elbert James
Sent: October 19, 2018 1:14 PM
To: service
Subject: Re: [The Last Best West] JAMES order  – September 20, 2018

[Mr. James ordered our Augustus hat!]

Got My Hat Sonja,

And It’s fantastic, I had to put some steam on it and take a few dents and bumps out of the Brim

But I’ve never had a hat that I didn’t do that to

So all is well.

Thank you Very Much

Sincerely,   Elbert James

From: Scott Stewart
Sent: October 19, 2018 7:12 PM
To: service
Subject: Sundance Kid hat

Hi Sonja,

I’m writing to tell you how much I like the new Sundance Kid hat!  I’ve worn it enough to get a perfect fit – it’s the best fitting, most comfortable hat I’ve owned.  Thank you again for going above and beyond in customer service. 

Cheers!

Scott Stewart

From: Hugh Clarke
Sent: October 18, 2018 5:57 PM
To: service
Subject: Thanks !  [Frontera Movie Hat]

Hi

I just wanted to say thanks for my new hat. The quality and packaging was first class.

…

Thanks again , I will buy another down the track.

Your always welcome to visit us in Australia !

Cheers

Hugh

From: Casanova Frankenstein
Sent: October 17, 2018 3:44 PM
To: Service at The Last Best West
Subject: Received [Thing Movie Hat]

Now this, is a fetching chapeau! Well-done.

-cnf

From: Joan Calway
Sent: October 6, 2018 7:16 PM
To: The Last Best West
Subject: Re: Your hat [Will Munny] has shipped!

Dear Sonja-James received his hat. It fits perfectly and he truly loves it. Thanks so much for a quality hat and excellent service. Couldn’t have asked for a better product or a happier husband. 

Sincerely,

Joan

Sent from my iPhone

From: Howard Hollingshead 

To: Howard Hollingshead

Sent: ‎Tuesday‎, ‎October‎ ‎02‎, ‎2018‎ ‎07‎:‎40‎:‎36‎ ‎PM‎ ‎EDT

Subject:  [Captain Call and Augustus Hats!]

Thanks for creating such awesome hats. Howard Hollingshead and Dan Meyer in Grand Maris, Michigan

Sent from my iPhone

From: Manny Ravey
Sent: Sunday, September 16, 2018 3:52 PM
To: thelastbestwest.com
Subject: m1911 shoulder holster

dear Sonja        just a note to let your know I received my m1911 modern shoulder holster last Thursday and  am very pleased with the quality work that was put in to it…the antique brown looks great… I am very pleased  with everything…give my thanks to Travis.   feel sure I will be ordering something else….may you have a great day………Manny

From: J F DUGAN
Sent: Friday, September 14, 2018 1:40 PM
To: Service at The Last Best West
Subject: Re: [The Last Best West] DUGAN Last of the Dogmen order  – July 28, 2018

Sonja, just received my hat. It is perfect! Size, shape, everything is perfect!!!

From: J F DUGAN
Sent: Sunday, September 16, 2018 4:31 PM
To: Service at The Last Best West
Subject: Re: [The Last Best West] DUGAN Last of the Dogmen order  – July 28, 2018

My brand new custom Last of the Dogmen hat in black with a 1 inch grosgrain hatband and a 4 1/4 inch brim. Great hat Sonja!

From: Bob Lopez
Sent: Thursday, September 13, 2018 10:53 AM
To: Service at The Last Best West
Subject: RE: [The Last Best West] LOPEZ Quigley order – July 31, 2018

Sonja,

My hat arrived yesterday – and to be honest it is way – way better than I had hoped !

I knew LBW did great work and took pride in their products, but this hat is truly great!

Thanks one last time for everything!

Kind Regards,

Robert ‘Bob’ Lopez

From: Goyette Raoul A.
Sent: Monday, September 10, 2018 2:10 AM
To: thelastbestwest.com
Subject: LOVE MY HAT

[Mr. Goyette ordered our Little J hat.]

My hat is awesome! Great job y’all.

You’ll be hearing from me again!

From: Howard Krebs
Sent: Friday, September 7, 2018 5:08 PM
To: thelastbestwest.com
Subject: My Indiana Jones Fedora

Just finished a three day traverse of the Presidential Range, here in New Hampshire.  Yesterday, on the way out, was caught in a rain storm above tree line. Hail, rain and 50+ mph winds. My 100% beaver Indiana Jones Fedora

was awesome, kept my head and shoulders dry and warm, and protected me from the sun when it was out. Love the hat. Great hiking hat!.

From: Mark Meincke
Sent: Thursday, August 30, 2018 3:10 PM
To: Service at The Last Best West
Subject: Re: Meincke Yellowstone Kelly Hat

[Mr. Meincke sent along a photo of his Yellowstone Kelly Hat.  Lookin’ Good Mark!]

Mark

From: Carl Moeller
Sent: Thursday, August 23, 2018 3:00 PM
To: Service at The Last Best West
Subject: My Rifle Sheath and Hat

[Mr. Moeller ordered our Captain Call custom hat and our Searchers Rifle Sheath.]

Hi,

I received my rifle sheath today.  It is perfect and better than expected!

Attached is a picture of me in Montana wearing the Captain Call custom hat that you made for me.

I wore it through in the Bridger Tetons, National Elk Refuge, Grand Tetons, through Northern, Southern and Western Yellowstone, riding into the Yellowstone Canyon, and on the Snake and Yellowstone Rivers.  I received tons of compliments on it.

Last Best West make high quality products. Money well spent.

Thank you and Best Regards,

Carl Moeller

From: Glenn Baxley
Sent: Sunday, August 19, 2018 1:56 PM
To: Service at The Last Best West
Subject: Re: [The Last Best West] Baxley order (18230) – June 22, 2018

[Mr. Baxley ordered our Justified (Raylan Givens) hat!]

Sorry for not replying sooner.

I have my hat and I LOVE IT!!    Thanks so much.

I plan to by another hat soon.

Thanks,Glenn 

Sent from my iPhone

From: Elliot Doering
Sent: Friday, August 10, 2018 2:24 PM
To: Service at The Last Best West
Subject: RE: [The Last Best West] DOERING Thing order (18234) – June 28, 2018

Received the hat & stretcher in good condition, although the box had some crumpling, which did NOT effect the hat. You did a GREAT job on it. I’ll be SURE to pass the word to other cowboy hat enthusiasts. THANKS! ED

From: Monty Montgomery
Sent: Thursday, July 26, 2018 8:47 AM
To: service
Subject: Thank you

[Mr. Montgomery ordered our King of the Sagebrush hat!]

i received my hat….very sharp.

Kind Regards,

LaFayette Montgomery

Virginia

From: Howard Hollingshead
Sent: Wednesday, July 11, 2018 12:11 PM
To: Service at The Last Best West
Subject: Re: [The Last Best West] Hollingshead  [Captain Call] order  – May 31, 2018

Hat arrived at 1:30 this afternoon. Excellent shape and service. Thank you very much

From: Jeffrey Mccloy
Sent: Tuesday, July 10, 2018 10:01 PM
To: Service at The Last Best West
Subject: Re: [The Last Best West] Mccloy order – June 1, 2018

[Jeff ordered our Red Dead Redemption Marston hat.]

Got the hat, Sonja! It’s a beauty! Thanks so much.

Jeff

From: Bjorn Long

Sent: Wednesday, June 27, 2018 5:08 PMTo: Service at The Last Best West
Subject: Re: Custom Last of the Dogmen Hat

Hello!

I meant to do this earlier. Time slips away. Can’t find the original condition hat pictures from when I first received my hat. Doesn’t really matter though. Your website is full of hats in pristine condition.

My hat has been on my head every day that I have worked since I received it. It’s been through wind, rain, hail, sleet, snow, dust, mud, bird droppings, and buckets of sweat. It’s got plenty of life left in it.

A hard working man with a hard worn hat! :: Cowboy Hat Care 

From: Bill
Sent: Wednesday, June 20, 2018 4:21 PM
To: Service at The Last Best West
Subject: RE: [The Last Best West] Jenner-Jones order (18123) – April 23, 2018

Thank you, kindly. The hat (Hang ‘Em High) has been received and it looks nice. Perfect fit, too. Very Clint Eastwood-esque.

From: Sebastian Hobot
Sent: Wednesday, June 20, 2018 1:08 PM
To: Service at The Last Best West
Subject: RE: RE: RE: [The Last Best West]  THING MOVIE HAT Hobot order (18032) – March 8, 2018

Hi! As promised here are the pics from Comic Con Birmingham! I hope these pictures are suitable for your purposes. Once again thank you for the excellent service. I plan to get a gun holster for the costume in the future! 

Kind regards,  Sebastian

From: jvs3c
Sent: Thursday, June 14, 2018 2:33 PM
To: Service at The Last Best West
Subject: Re: Northwest Peak Cowboy Hat

Hi Sonja!

I just received my Northwest Peak Cowboy hat and it is in perfect condition! Beautiful craftsmanship and I absolutely love it!

The color is just what I wanted, awesome leather hat band, and the comfort and feel make it an excellent hat to wear.

I konw this will be my go to everyday hat and my Charlie Prince hat my dress hat.

You guys are truly The Last Best West!

Thanks so much ! Yipeeeeeeeeeeeeeeeeeeeeeeeee!

John Samms

From: Shattuck Edward
Sent: Friday, June 8, 2018 11:08 AM
To: Thelastbestwest Service
Subject: Sonja

Hi Sonja. Just wrote a 5 star review of the Alfred. Also sent you 2 customers. I will be in touch 1st week in July. Best, Edw. Shattuck

From: Erick Williams
Sent: Wednesday, June 6, 2018 10:37 PM
To: Service at The Last Best West
Subject: Re: Your The Last Best West order receipt from April 26, 2018

[Mr. Williams ordered the Col. Yorke Cavalry Hat.]

I received my hat today and I just wanted to let you know how pleased I was with the quality and look of the hat. It exceeded my expectations. Great workmanship! Thanks again!

Erick Williams

From: Martin O’Connor
Sent: Wednesday, June 6, 2018 5:49 AM
To: Service at The Last Best West
Subject: Re: [The Last Best West] O’Connor order (18117) – April 20, 2018

Sonja,

Good Morning

I received the LBW Rossiter Hat listed below, yesterday. Everything is Great! I Appreciate very much all the Quality work done, and the Professional care taken in facilitating the order.

Again, my Thanks for Everything!

With my continued Regards,

M. O’Connor

From: Joseph Crisanti
Sent: Monday, June 4, 2018 2:46 PM
To: Service at The Last Best West
Subject: Re: [The Last Best West] CRISANTI order (18170) – May 17, 2018

[Mr. Crisanti ordered our handmade, custom Open Range chaps.]

got chaps

can’t tell you how pleased i am with them

incredible workmanship and quality

thanks, Joe

From: Larry Brewer
Sent: Friday, May 18, 2018 4:33 AM
To: Service at The Last Best West
Subject: RE: [The Last Best West] BREWER vin tanner order (18113) – April 19, 2018

Sonja

I received my new Vin Tanner hat yesterday (5.17.18) and once again your hatters have created another wonderful quality hat. The size is perfect as well as the specified form of the brim, GREAT JOB!

Larry Brewer

From: Kenneth Greenfield
Sent: Saturday, May 19, 2018 6:23 PM
To: ‘Service at The Last Best West’
Subject: HAT ARRIVAL

Hi, 

The hat (Fort Apache) arrived and I am beyond pleased! It is everything that I had hoped for. . .Regards, Ken Greenfield

From: Jason
Sent: Thursday, May 3, 2018 9:39 PM
To: Service at The Last Best West
Subject: RE: RE: concerns with HARTWELL Order #032502 April 13 2018

[Mr. Hartwell ordered the Senorita hat for his wife, and the Ben Wade hat for himself.]

Outstanding! I truly love your workmanship. These hats are true beauty. […] I enjoy the color, but I became stressed thinking that my wife would not like the color. After all, she isn’t American so I was worried thinking the hat had to be exactly as she was thinking. She says that is better than what she had been thinking it would be. She loves the hat that you had made – color and all. And I could not have been any more pleased to have invested the money in your product. These hats are more than expected!

Thank you very very very much and I pray our DIVINE FATHER’s Blessing to all of you.

Jason Hartwell

From: Rick Frazier
Sent: Thursday, May 3, 2018 7:52 PM
To: Service at The Last Best West
Subject: RE: [The Last Best West] FRAZIER Boss of the Town (18017) – March 4, 2018

The hat came out great, i really like the undyed natural color. Its breaking in prefect. I want to thank yall for all the work put in to my hat.

Have a good one

Rick Frazier

From: Chris Burkhammer
Sent: Tuesday, May 1, 2018 1:25 PM
To: Service at The Last Best West
Subject: Re: [The Last Best West] Burkhammer order (18051) – March 14, 2018

[Mr. Burkhammer ordered our Dylan Thunder hat.]

Love it 

It is

Perfect even better then picture 

From: Bruce Grogan
Sent: Monday, April 30, 2018 12:41 PM
To: thelastbestwest
Subject: RE: [The Last Best West] GROGAN Thing Hat order (18012) – March 3, 2018

Hi Sonja,

  Received the hat last week……AWESOME! Just perfect and hope to order another style in the future!

    Thanks again, Bruce Grogan

From: pat kinsella
Sent: Saturday, April 21, 2018 5:42 AM
To: Service at The Last Best West
Subject: Re: Long haired Bono hat

Hi Sonja,

I picked the hats up yesterday and I am more than pleased.  [Mr. Kinsella ordered our Doc Holliday and Mister Howard hats, along with  BONO hat!).

They are so beautiful to look at and wear , the quality is extraordinary

thanks so much

Pat

From: Martin O’Connor
Sent: Friday, April 20, 2018 2:14 PM
To: Service at The Last Best West
Subject: Gratitude!

[We get a lot of letters from customers who appreciate the great service we provide!]

Sonja,

I just placed my order with L.B.W.

I just wanted to express my Thanks once again for all Your help.

And Thank You for the very enjoyable experience of doing business with You.

with my high Regards,

Martin

From: Jason Kilanski
Sent: Wednesday, April 18, 2018 12:37 PM
To: Service at The Last Best West
Subject: RE: [The Last Best West] KILANSKI Dobbs Fedora order (17991) – February 15, 2018

I received my hat the other day, and I just wanted to say thank you.  It is perfect.

From: Scott Gordon
Sent: Monday, April 16, 2018 8:16 AM
To: Service at The Last Best West
Subject: Re: Resizing A Hat for Scott Gordon

Thank you, excellent job resizing my hat. The fit is excellent, Great & thanks again. Have a wonderful day.☺ Scott A Gordon

From: ivan rouxhet
Sent: Monday, April 9, 2018 12:49 PM
To: Service at The Last Best West
Subject: Re: TRACKING for rouxhet TRISTAN cowboy hat

Thank you Sonja, I just received my hat and it is very good! Thanks again to you  Good to you, Ivan in Belgium

From: Alyx Mills
Sent: Monday, April 2, 2018 3:36 PM
To: service
Subject: RE:  MILLS Wyatt Hat and Barbwire Hatband (17955) – February 6, 2018

Just got my hat and I am blown away. It’s amazing. If and when I decide to get another/different hat I’ll definitely be ordering through you guys. 

Thanks so much,

Tyler.

From: Jeffrey Morgan
Sent: Friday, March 16, 2018 4:46 PM
To: Service at The Last Best West
Subject: Re: [The Last Best West] MORGAN M1911 Modern order (18000) – February 22, 2018

Holster arrived today. Great quality and fits perfectly. 

Thanks you

JSM

From: Dale Friends
Sent: Monday, March 5, 2018 12:12 PM
Subject: Re: RE: RE: [The Last Best West] Friends order (17882) – January 9, 2018

Greetings,

Cannot thank you all enough for the great “Tristan” hat!  Getting a lot of enjoyment and positive comments about it.  . . .

Thank you again!!

Dale

From: Dale Friends
Sent: Tuesday, March 6, 2018 11:56 AM
To: Service at The Last Best West
Subject: Re: RE: RE: RE: [The Last Best West] Friends order (17882) – January 9, 2018

Thank you ALL at the Last Best West for making me look so good!  lol  Wanted to share another photo of the “Pinkerton” hat you had produced for me last Christmas, love it!  My wife and I wore outfits for New Years…with the addition of a removable Native American beaded hat band.  Thank you and look forward to another hat addition in the future!

Dale

From: Mark Janisse 
Sent: Thursday, March 1, 2018 10:45 AM
To: Service at The Last Best West
Subject: Re: [The Last Best West] JANISSE Wasey order (17884) – January 9, 2018

great hat i just love it thank you

From: hstromberger
Sent: Wednesday, February 28, 2018 10:32 PM
To: Service at The Last Best West
Subject: RE: [The Last Best West] HAT COLORS order (17889) – January 9, 2018

Sonja,
My hat (Charley Prince)  arrived today in good shape.  I’m very pleased with it.  It fits perfectly.  A little tweaking on the brim is all it needs.  I’m anxious to start wearing it.  It wont just be for Cowboy Action Shooting (the original intent) I plan to wear it often, even on a daily basis.  Thanks for a quality product.  I’m glad I chose The Last Best West. Regards, Deadeye Jake   SASS #105569 (Harold Stromberger Eaton, CO)

From: Terry
Sent: Wednesday, February 14, 2018
To: Service at The Last Best West
Subject: RE: [The Last Best West] PARKER Justified order (17930) – January 26, 2018

Thank you for the quick reply and the military discount. It really hits our hearts when companies do that. We miss a lot of time with our family and it has an impact in their lives too so thanks again and have a Blessed day.  Msgt. Terry Parker USAF RETIRED

It is our honor and pleasure…thank-you for our service! TLBW

Sent: Friday, February 7, 2018 5:49 AM
Subject: FW: testimonial HENSON Dolarhyde order (17788) – December 19, 2017

Received hat. Fits perfect. Great quality. My second hat from u guys. Already planning my third…sent From Kevin’s IPhone

From: mark hall
Sent: Monday, February 5, 2018 6:20 AM
To: service
Subject: RE: [The Last Best West] HALL Bohannon order  – November 12, 2017

Hat looks & fits great!  Thank you.

From: John gentry
Sent: Monday, February 5, 2018 4:00 PM
To: Service at The Last Best West
Subject: love my new hat

[John ordered our Will Munny Hat!]

Thanks to LAST BEST WEST FOR MY NEW HAT . After a slight tweak to the brim this is the best hat i have owned.   JOHN

From: Antonio De Toro Codes
Sent: Monday, January 15, 2018 12:46 AM
To: Service at The Last Best West
Subject: Re: Order #17712 [Cattle Baron Hat]

I got it. Wonderful hat!

Thank you very much.

From: wesleybreedlove
Sent: Thursday, January 11, 2018 7:23 PM
To: Service at The Last Best West
Subject: Re: [The Last Best West] BREEDLOVE Doc Holliday order (17771) – December 11, 2017

Thank you just received it today and I love it a little tight but I’ll steam it and leave the stretcher in it overnight and I think it’ll be just fine. Love the quality of it. Thank you very much. 

Wes Breedlove…..

From: Rosemary Solly
Sent: Tuesday, January 9, 2018 12:42 PM
To: Service at The Last Best West
Subject: Re: [The Last Best West] Solly order (Charley Prince Hat) – November 18, 2017

Hello! 

My hat was safely delivered today.  Lovely hat!  it surpassed my expectations

Thank you very much 

kind regards 

Michael Solly

From: Kim Hoffman
Sent: Tuesday, January 9, 2018 7:39 AM
To: Service at The Last Best West
Subject: With Deep Gratitude [Dobbs Fedora]

Dear Last Best Hats,

Recently I won one of your hats through a contest you offered. This Christmas season was such a whirlwind for me that I was delayed in formerly expressing my gratitude. Oddly, I was unable to locate an address for your Company–your website is a marvelous one and I was likely just lost among your wonderful hats.

I have included in this note a picture of your hat atop my head: your Dobbs makes me look better than usual. Almost, but not quite, as good as Bogart.

I love your hat. It is beautiful, full of character, and speaks of an earlier period when an individual could sport a fedora into the depths of the Sierra Madre in search of fortune and fate and, regardless of the aforementioned fate, the fedora would somehow survive, and even stronger for the experience.

I am grateful and I look forward to purchasing a new hat from you as soon as I can.

Sincerely, with awe and respect,

Kim Hoffman

From: David Tucker
Sent: Monday, January 8, 2018 5:56 AM
To: service
Subject: Frontera hat

Hi Sonja, Love the hat , the fit was great. . .I’m saving up some $$ to get another hat soon.

2017

From: Z Bidness
Sent: Saturday, December 23, 2017 9:00 AM
To: Service at The Last Best West
Subject: Re: [The Last Best West] Frausto order (17710) – November 19, 2017

[Mr. Frausto ordered our Justified Hat!]

Good Day,

Merry Christmas and Happy New Year!

I just wanted to say thank you for doing such a great job on the hat!  

I crease and shape my own hats and after handing it a little out of the box it fits perfectly. It adjusts so easily and conforms within minutes. A very high quality hat.   I’ve got a few other 100x hats and this one is by far my favorite, it’s got the best fit and breathes better than the others. 

My wife and I will be shopping with you all again. 

Thank you for Your Time and Attention,

J.M. Frausto 

From: Angie Shambour
Sent: Friday, December 22, 2017 8:56 PM
To: The Last Best West
Subject: RE: Your The Last Best West order Shambour receipt from November 27, 2017

[Angie ordered our Thing movie hat!]

O.M.G., he LOVES it!!!!! Thanks and Merry Christmas!

From: Kim Hoffman
Sent: Thursday, December 14, 2017 9:38 AM
To: Service at The Last Best West
Subject: Dobbs Fedora

Dear Sonja, I received your hat. It is beautiful. It’s perfect. I am grateful. I will post pictures of it soon. Thank you very very much. Sincerely, Kim Hoffman

From: Patrick McBride
Sent: Thursday, December 7, 2017 3:59 PM
To: Service at The Last Best West
Subject: Re: [The Last Best West] MCBRIDE Teddy Blue order

Hi Sonja, Love the rig, excellent work. Thanks so much, enjoy your Holidays! Pat

From: Ian Lifchus
Sent: Sunday, December 3, 2017 9:44 AM
To: Service at The Last Best West
Subject: Re: [The Last Best West] LIFCHUS Wyatt order October 18, 2017

Hello Sonja and Travis,

My modified-Wyatt arrived today and it is perfect. The changes that I discussed with Travis gave me the hat I wanted, that is, a cross between a Western Hat and a Dressy Fedora hat.

The hat is perfect for this region of the country. Thanks, Ian Lifchus East Brunswick, NJ

From: Richard Cruz
Sent: Thursday, November 23, 2017 2:27 PM
To: Service at The Last Best West
Subject: Re:  Gamers Rig – Sep 22 2017

Sonja,

Received the rig!

I’m absolutely amazed at how much detail was placed into it! Slid in my Sig into it’s holster and fit nicely!…Still a amazing result, will try the Desert Eagle once I get a hold of it haha. Thank you!

From: Ken Johnson
Sent: Saturday, November 11, 2017 6:46 AM
To: Service at The Last Best West
Subject: Re: Rig has shipped

Sonja I love my rig, it’s a perfect compliment to my engraved gun. Thank the guys for me!

[Mr. Johnson ordered our Johnny Ringo Rig.]

From: Jimmy Sneddon
Sent: Friday, November 10, 2017 6:21 PM
To: Service at The Last Best West
Subject: RE: [The Last Best West] Sneddon Sunset Monte order (17590) – September 30, 2017

Sonja,

Attached is a picture of me and my Sunset Monte. It’s exactly what I was looking for. Thank you to the Last Best West gang. This hat is already my new favorite and I’m sure I’ll get many years of wear out of it. 

JIMMY, Harvest, AL

From: Diggs Brown
Sent: Wednesday, November 8, 2017 7:46 PM
To: Service at The Last Best West
Subject: Photo of (Buffalo Bill Cody) Hat

And, here is your hat….Cheers! Diggs Brown Fort Collins, CO

Picture at right shows Diggs channeling his inner Buffalo Bill in our hand made Buffalo Bill Cody Commemorative Cowboy Hat. Great look Diggs!

From: Jimmy Sneddon
Sent: Wednesday, November 8, 2017 7:39 PM
To: Service at The Last Best West
Subject: RE: [The Last Best West] Sneddon Sunset Monte order   September 30, 2017

Sonja, I received my hat this evening and it’s exactly what I ordered. The fit could not have been better if I had tried one on beforehand. I’ll send a picture when I get a good one that does it justice. Thanks again.  JIMMY SNEDDON Harvest, AL

From: Donna Angus
Sent: Tuesday, November 7, 2017 3:57 PM
To: Service at The Last Best West

Well Sonja, What can I say. I have just received my hat (Republic) and it is is the most beautiful thing. Thank-you, Thank-you, Thank-you. I  was so happy taking it out of the box , I nearly cried. You are true craftsmen/women and I will give you a good review wherever and whenever I can. Thank-you again 

With sincere regards, Donna Angus in Australia

From: George Graves
Sent: Friday, October 27, 2017 8:55 AM
To: Service at The Last Best West
Subject: RE: Custom 1902 Marine Hat

Arrived. Looks great. Thanks

October 27th Steve Austin updated his Post about his Wasey hat:

Love the way this hat has broken itself in with blood, sweat, high altitude, and yes, a few tears.

From: [email protected]
Sent: Sunday, October 22, 2017 3:07 PM
To: Service at The Last Best West
Subject: RE: Updated Daniel Plainview receipt

Sonja,  Love the new hat.  Perfect fit.  Thank you. Larry Demas

From: [email protected]
Sent: Tuesday, October 10, 2017 5:11 AM
To: service
Subject: Re: [The Last Best West] HUSE order (17477) – August 23, 2017

[Mr. Huse ordered our Butch Cassidy Bowler hat!]

Sonja, 

The new hat is great! Thank you all for the great job!

Cheers,

Doug

From: Shattuck Edward
Sent: Friday, October 6, 2017 10:10 AM
To: Service at The Last Best West
Subject: Kilgore Review

Just received my Colonel Kilgore hat. The navy blue is a great addition to the color choices. Black always looks good for a cavalry hat, but the navy blue takes it to a different level. It also goes nicely with  yellow or black and gold hat cords. Also, the 6 inch crown and 4 inch brim add larger proportions which is good for me because I have a large head and face. Being one of the fuller figured gentlemen, this is a good thing A smaller hat might not do. If you’re into the cavalry hats from the 1860s through the 1870s, then the Kilgore is for you. It never goes out of style and you can wear it almost anywhere. Again, and pardon the pun, but hats off to TLBW for another great hat and for their great workmanship. And – thanks again to Sonja.

Best.

Ed Shattuck

From: Reg
Sent: Tuesday, September 19, 2017 4:45 PM
To: Service at The Last Best West
Subject: Re: Custom Dodge City Hat SHIPPED

Sonja,

   Got my Hat. Its perfect in every way. Style, Color and Fit.

From: Shattuck Edward
Sent: Tuesday, September 19, 2017 11:22 AM
To: service thelastbestwest.com
Subject: Review

Just received my Bucky O’Neil Campaign hat. Very cool! It has a different look to it than what I usually picture on a western hat. The lines are different. The rearward indentations on the crown are not like earlier models and give the hat an “at attention” look as opposed to the more relaxed, slouching brims and crowns of earlier models. I also like the shorter brim as it seems to give the hat an efficient, military look. All in all this is a really nice piece of headwear. Thanks to TLBW for a job beautifully done. And a special thanks to Sonja. You are a great company, but it is Sonja that makes it all happen!!

Best.

Ed Shattuck

UPDATE:

New comment on your post “Bucky ONeil Rough Rider Hat”

Author: Edward Shattuck (IP: 71.245.92.36, mail.fflib.org)

Email: [email protected]

URL:

Comment:

Just a ps. I have gotten quite a few compliments on this hat in the 2 weeks I’ve had it. In fact, the other day in the library near my house, a lady apologized for staring. The reason she was staring was that she liked the hat so much.. You’re bound to get compliments from this more unusual western style.

From: wayman smith
Sent: Monday, September 18, 2017 2:10 PM
To: Service at The Last Best West
Subject: Re: [The Last Best West] SMITH, SUSAN order (17409) – August 5, 2017

[Mr. Smith ordered our Augustus hat.]

Received my hat on Friday. Love it. Fit is great. Really great purchase. My wife was worried because it had some stains on it……I then told her that I had to pay extra for that. [LOL!]

From: Richard Shaw  
Sent: Wednesday, September 13, 2017 5:29 PM
To: Service
Subject: My new hat [Sundance Kid]

Hello Sonja,

I just wanted to let you know that I received my hat on Tuesday Sept. 12th. It was definitely worth the wait. I am extremely pleased with its quality and comfort.

Thanks again,

Richard Shaw

From: Dennis Trull
Sent: Tuesday, September 12, 2017 10:50 PM
To: thelastbestwest
Subject: Re: [The Last Best West] TRULL order (17394) – July 25, 2017

[Mr. Trull ordered our Paladin hat with a larger crown and brim.]

Thanks for the terrific hat. It is larger than I expected, and may take a little getting used to. Thanks, Dennis

From: Cleosdad2001
Sent: Saturday, August 19, 2017 6:12 PM
To: The Last Best West
Subject: My Quigley

Just wanted to let you know I am very very pleased with the Quigley I recently received and that I will be purchasing a Tom Horn in the near future.  Great hats and I highly recommend your products, thanks!

From: Ian Lifchus
Sent: Thursday, August 17, 2017 6:50 AM
To: Service at The Last Best West
Subject: Re: [The Last Best West] Indiana Jones Fedora (17444) – August 16, 2017

Hi Sonja,

You have an amazing website which I discovered quite by accident when I watched a video on YouTube

of a customer opening his shipment from your company.  He was so excited about his new hat

that he waited to receive.  I searched for other YouTube videos about your company but

I didn’t find any.  I am impressed with the variety of hats (and other items) you offer.

You might consider YouTube in your marketing strategy?  So, many TV programs are boring and I

watch YouTube regularly for interesting videos that people submit.

Thanks,

Ian Lifchus

From: Michael Free
Sent: Thursday, August 17, 2017 9:47 AM
To: Service at The Last Best West
Subject: RE: [The Last Best West] Searchers Rifle Sheath – July 19, 2017

Hi ! I just wanted to let you know I received my rifle sheath today. I am quite pleased. The quality is impressive. Especially the traditional beadwork. And it fits my rifle well. Again, I am very happy with it and thought you should know.

                                         Michael Free

From: Dennis Morgan
Sent: Wednesday, August 16, 2017 3:02 PM
To: Service at The Last Best West
Subject: Re: [The Last Best West] MORGAN order (17416) – August 6, 2017

Sonja,

I just received the holster (Masterson Rig) I ordered and it’s perfect!

It’s what I had pictured and fits well. Thank you all so much again!

Dennis Morgan

From: John Samms
Sent: Tuesday, August 15, 2017 6:14 PM
To: Service at The Last Best West
Subject: Re: [The Last Best West] SAMMS order

Dear Sonja,

When the door bell rang this evening my heart skipped a beat because I knew it was my Charlie Prince Hat!

The box was crushed and I thought uh oh. But the hat………………..Awesome. Perfect fit, the brim wasn’t like the picture, like the paperwork said, no two hats are the same, and I love mine. Shaped it a little, wife and family love it.

My name inside the hat means more to me than you’ll ever know.

It reminds me of my grandfathers hat when I was a little boy with initials in all of his hats.

Every time I look at it on the hat stand I just have to pick it up and wear it a while.

100% beaver is the way to go ! The hat is so light ! Quality, workmanship, this will be my go to hat for all time.

It arrived much sooner than I expected. Thank you all so very much !

Very satisfied Customer, John Samms

From: Mark Leonardini
Sent: Wednesday, August 9, 2017 7:33 PM
To: Service at The Last Best West
Subject: Re: [The Last Best West] Leonardini order

Sonja, the hat (Young Jake) arrived today, and I am delighted with it.  Fit and finish are first rate, as is the overall quality of the hat. 

Many thanks, and I’m sure I’ll be purchasing from you again in the future. Mark

From: Warren
Sent: Friday, July 28, 2017 1:41 PM
To: Service at The Last Best West
Subject: Pleasant surprise! (Col. Yorke Hat)

I return home in the morning and there it is!  A box from you folks a little earlier than I expected.  A bit of additional shaping, an authentic 1870-1880s cord and I’ll have a new hat.  Well, I did expect a bit more soiling but, a season in the field will quickly and authentically remedy that.

It’s everything I expected due to our first transaction.  I said with the first hat. “I’ll never need another hat!”  That is still true.  What I wanted was another hat I didn’t really need.  The only downside to that is, which hat to grab in the morning?”   It’s a good dilemma to have, I think.

Thank you all for your timely deliver, attention to detail and an extremely quality hat at a reasonable price.

My sincere appreciation to the “hatters” and to you, Sonia for your customer service,

Warren Suddock.

From: John Samms
Sent: Saturday, July 22, 2017 12:21 PM
To: Service at The Last Best West
Subject: Re: Shoulder Holster SHIPPED

Thanks Travis ! … this is an awesome shoulder (holster) right.! I got it on, Tweaked it a little and now it’s like putting on and taking off a jacket.

This shoulder holster is light, but strong and comfortable to wear! Looks great with my black Bat Masterson pants belt, and holster.

Thanks for the help and the great quality work!

Sincerely, John Samms

AKAA

Huckleberry Hound

From: Caed Aldwych
Sent: Wednesday, July 19, 2017 5:30 PM
To: Service at The Last Best West
Subject: Re: Custom Josey Wales Hat May 26 2017

Sonja, hat has been delivered, love it.  As always great work.

From: Christopher Whitney
Sent: Monday, July 17, 2017 8:41 PM
To: Service at The Last Best West
Subject: Re: Custom Josey Wales Hat May 17 2017

Love the hat. Great job. 

From: J F DUGAN
Sent: Monday, July 10, 2017 12:54 PM
To: Service at The Last Best West
Subject: Re: SHIPPED Custom Last of the Dogmen – May 7 2017

Sonja,

I just wanted you to know that I received the hat just a short time ago in good shape. As the instructions state, it will required a little tweaking to fit exactly the way that I envisioned it, but not much.

The Last of the Dogmen style that The Last Best West offers is practically the same style hat that Sam Elliott wore when he starred as Chance McKenzie in ‘The Yellow Rose’ NBC TV series in 1983-84.  That’s what I saw when I first saw the hat on your website. A large rodeo style black hat with a large brim and 2-cord hatband. I think his TV hat was a Resistol custom made for his character in the series. The entire one season series is available on DVD. The hat must be black in color with a 2-cord brim and a wider than 4 inch brim (at least 4 1/2 inches) to resemble the Sam Elliott hat. It’s a working cowboy’s hat.

I thank you for your assistance in ordering my hat. Everything is perfect right down to the 2-cord hatband and shape of the crown. Your hat-makers do fine work.

Sincerely, James F. Dugan, N.J.

From: Dr. Henry
Sent: Saturday, July 8, 2017 11:11 AM
To: ‘Service at The Last Best West’
Subject: RE: [The Last Best West] HENRY order (17084) – May 13, 2017

Dear Sonja, The hat (Bullock) is perfect.  Thank you! Sincerely, Grant Henry

From: cathy west
Sent: Friday, July 7, 2017 12:04 PM
To: thelastbestwest
Subject: Hat order

Hi: My husband received his Bohannon hat and is very satisfied!  Looks and fits great everything he was expecting. Thank you very much Duane n Cathy West

From: Michael Coblyn
Sent: Wednesday, June 14, 2017 3:35 PM
To: Service at The Last Best West
Subject: Re: Custom Augustus

Greetings Sonja, Just received my new Augustus and it is perfect in every way. Thanks  Michael

From: Richard Redenbaugh
Sent: Monday, June 12, 2017 10:51 AM
To: Service at The Last Best West
Subject: RE: [The Last Best West] SHIPPING Redenbaugh order – JUNE 5, 2017

My hat (Daniel Plainview) arrived today man its a beaut! Thanks for everything. Look forward to future business.

From: Karen Pinkney
Sent: Sunday, June 4, 2017 11:23 AM
To: Service at The Last Best West
Subject: Re: Custom Jess Harper Hat SHIPPED

Hi, Folks,

I have received the hat and it is high quality in materials and workmanship! It arrived as scheduled also. . .I will be taking it to give to Robert Fuller at the Memphis Film Festival in Tunica MS next week, and hope that he loves it as much as i do. I have read the materials you sent and he will be getting a copy of those also with the hat.

Thank you for following through with this project very satisfactorily.

Sincerely, Karen Pinkney

Robert Fuller was a big deal in westerns during the 1950s and 60s. He co-starred in many western films (including Return of the Magnificent Seven as Vin) and starred in a handful of  notable western series, and is likely best remembered for his role as Jess Harper in Laramie.

From: tigersnarl
Sent: Saturday, June 3, 2017 7:23 PM
To: Service at The Last Best West
Subject: RE: Custom Sundance Kid Hat SHIPPED

Sonja – my new hat arrived safe and sound – I love it! I haven’t seen the cherry in the black cherry yet, but I haven’t had it out in the sun where I suspect it will show up. Again, the fit is perfect and the quality is perfect – and that hat band with the cross conchos (From the Ben Wade Hat) is even better than the pictures. I get a lot of complements on my Roughrider wherever I wear it and I cant wait to hear what folks say about this one – I can’t wait to wear it to work!

Thanks again for such outstanding work and customer service! Your hats are definitely worth the wait! Chris

From: Roger Applegate
Sent: Thursday, May 25, 2017 5:26 AM
To: Service at The Last Best West
Subject: RE: Custom Ben Wade Hat

The hat arrived yesterday and (fits) perfectly. Thank you

From: ALFORD III, TREY
Sent: Thursday, May 25, 2017 10:08 AM
To: Service at The Last Best West
Subject: RE: [The Last Best West] Alford order

Sonja, I’m blown away! Thanks so much. My hat (Indiana Jones Adventure hat) is perfect. This is my 3rd hat from ya’ll, and I’ll come back to you when I need another. Thanks again, Trey

From: Greg Turley
Sent: Thursday, May 25, 2017 12:51 PM
To: Service at The Last Best West
Subject: Re: [The Last Best West] Turley order

Hey Sonja, I received my hat (Quigley) yesterday.   They say good things come to those who wait! The hat fits perfectly and is just wonderful !! Thanks again to all at the last best west. I’ll be wearing it with pride

From: TJ Smith
Sent: Thursday, May 4, 2017 2:25 PM
To: Service at The Last Best West
Subject: RE: [The Last Best West] Smith order

Sonja, I received my hat (Hondo) on Monday.  I really like it.  It is just as I ordered it.  It is going to take a little time to break it in for it to be just right but so far so good.  Thanks for the great product and service. Thanks, T. J. Smith

From: kmjepson
Sent: Thursday, May 4, 2017 1:07 PM
To: Service at The Last Best West
Subject: RE: SHIPPED RE: RE Order

Sonja, Sorry for the late message but I received my hat (John Elder) and it is GREAT! Thank you all for another fine job. You folks are the best! Thank you, Dave Jepson

From: Mark Lawley
Sent: Wednesday, May 3, 2017 7:05 PM
To: Service at The Last Best West
Subject: Re: Order

The hat (Fred Dobbs Fedora) is great, I am going to order another.

From: Bill Sterling
Sent: Monday, May 1, 2017 3:14 PM
To: Service at The Last Best West
Subject: Re: crossfire trail hat (coming soon!)

got it fantastic looking hat thank you once again you all are great. Thank you, Bill Sterling

From: Richard Earle
Sent: Monday, May 1, 2017 2:00 PM
To: Service at The Last Best West
Subject: Re: EARLE refitting and getting the worn look

Got my hat back today and it looks great! thank you for such great service!

From: Cowhunter78
Sent: Monday, May 1, 2017 11:24 AM
To: Sonja
Subject: Re: Custom Bohannon Hat April 29 2017

Howdy Sonja, Great choice, the hatband will look perfect with the strings to the rear.  You all have always been great to me and have granted all my extra request. It is greatly appreciated.  I can honestly say that I believe that The Last Best West has been one of the best and “do what you promise”  companies that I have had the pleasure to do business with. Thank you, Gary

From: michael carosi
Sent: Thursday, April 27, 2017 2:41 PM
To: Service at The Last Best West
Subject: RE: Carosi Custom Union Cavalry Hat

Sonja I just received my Hat looks great your products  are the best. Thanks MC

From: Robert Vollmer
Sent: Friday, April 21, 2017 5:19 PM
To: Service at The Last Best West
Subject: Re: Thank You! – Custom Hat-20X

Sonja, Travis & The Last Best West,

I just received my hat (Modified Pinkerton) and I am THRILLED with it in every way!  The fit is perfect and the look is fantastic!!  I can tell that Travis spent additional time on it and it shows.  I also am really glad I paid extra for the 50% Beaver.  It is so much softer than my first hat I bought from you.

Finally, I’m really grateful for the hat stretcher.  My first hat has shrunk a touch over the years and this will help me get it back to my original size.

Oh… I also LOVE the hat band you sent me a couple weeks ago!  It is perfect for me and my “gambler” character.

I will cherish this hat for the rest of my life.  Thanks for all you do and making this a great experience. Very Sincerely, Robert Vollmer

On Tue, Apr 18, 2017 at 1:02 AM, John stanley wrote:

Sonja, these (Open Range) shotgun chaps LITERALLY fit-perfectly. I was not expecting the hemming, at ALL points. (I like the bottom-hemming, though I wasn’t seeing that, in the photos on the site, but it IS well-done, and wholly-appropriate.

It’s what I saw, in REAL 1880’s chaps, from legitimate, historical photos.  Just so you’ll know, I am a very-“picky” customer, where it comes to leather goods, whether we’re talking-about an authentic, goatskin flight jacket, or any of the various kinds of “fighting leather” I’ve owned, from many of the “name-brand” gunbelt & holster-makers, or the well-used Tony Lama’s that I’ve worn, for-years.

Within-that kind-of super-particular sort-of leatherworks consumer’s frame-of-reference, these chaps are…..SUPERB. Thank you, for a job WELL-DONE.  – Amazed, and totally-happy customer, John, down-in Texas….:)

From: kenneth.mclain
Sent: Wednesday, April 5, 2017 5:00 PM
To: service at the last best west
Subject: Quigley up yonder

Just rec’d my Quigley Up Yonder custom hat today.  Size is perfect, color as ordered, and is of superb quality, shape, and workmanship. Upon putting this hat on I felt I should go on a walk-about. This is my second hat from you and I’m so pleased with both!  I will no longer look for a hat in the future any other place than from you.  Absolutely love it.  Appreciate your attention to detail and obvious care about the product you produce.  Thank you so much.

From: patwehl
Sent: Tuesday, March 28, 2017
To: Service at The Last Best West
Subject: RE: ORDER STATUS Wehl

I received my BEN WADE hat yesterday, and I just wanted to let you know how much I like it. It’s perfect and exactly what I was hoping for. Thank you all very much!  Pat

From: shelby
Sent: Tuesday, March 21, 2017 11:51 AM
To: Service at The Last Best West
Subject: RE:  Searchers Sheath received

Hi, received the sheath – it was perfect. Thank you for the great customer service. and the gift!  Have a great day. Shelby Lowe

From: Mark Johnson
Sent: Tuesday, March 21, 2017 11:29 AM
To: Service at The Last Best West
Subject: Re: Johnson Butch Cassidy Hat

Hi Sonja, Got the hat- perfect! Thank you!!! Mark

March 10 2017 :: Here’s a very nice voicemail from Mike Sloat about his Broken Trail Movie Hat

From: C
Sent: Wednesday, March 8, 2017
To: Service at The Last Best West
Subject: RE: Custom Roughrider Hat Jan 10 2017

Sonja! I just got my hat today and it is GREAT! It looks

amazing, and the fit is 100% perfect right out of the box! Zero adjustment required. And, of course, you nailed the style as I expected. T.R. would be proud.

I went with the roughrider style for a couple reasons (my first Air Force unit was called the Roughriders & I’m a big Teddy Roosevelt fan anyway) but a big one was my concern about crown height… I’m not terribly tall and a lot of western hats make me look kind of goofy. When I put this hat on my head and looked in the mirror the first thought through my head was, “Oh wow!” Followed about 5 seconds later with, “This is my best hat. I am going to love wearing this.”

Thank you so much for your help and outstanding customer service. Please also pass on my thanks to everyone that had a hand in making it. I know you do it every day but to me this is a masterpiece and when it’s time for another hat, I’ll definitely be ordering from you folks again! As soon as my friend Jimmy sees it at work tomorrow, I’m sure it won’t be long before he puts an order in himself.

Thanks again, Chris

From: Jim Robinson
Sent: Tuesday, March 7, 2017 8:04 AM
To: Service at The Last Best West
Subject: Re: ROBINSON Johnny Ringo Rig 

Good Morning! The Johnny Ringo rig arrived yesterday morning via USPS with no problems. I am impressed with the quality and craftsmanship. I also have rigs from Tombstone Leather in California and El Paso Saddlery and this product is equal to or better than theirs. Good job!

From: robb walker
Sent: Monday, March 6, 2017
To: Service at The Last Best West
Subject: Re: WALKER Order  Daniel Plainview – There Will be Blood Hat

Hey, I just wanted to take a moment and say thank you for making me a very special hat!   I just love this hat, every day I got compliments on it.  Once I get it really broke in , I will be sure to order another one. Do yourself a favor and get you one! Robb Walker

Here’s another nice voice-mail left us from Mark Gibson about his Mister Howard Homburg

From: Jim Brown
Sent: Saturday, February 25, 2017 9:16 AM
To: Service at The Last Best West
Subject: Re: Custom Captain Call Hat Dec 31 2016

Just as a note…I received the hat, I had to stretch it a bit.  I have shaped it and I just love it…thank you so much!!

From: Tom Redford
Sent: Saturday, February 25, 2017 8:30 AM
To: Service at The Last Best West
Subject: Re: Combination Shoulder Holster Jan 21 2017

I got my holster on my birthday!

Happy birthday to me

Thanks it rides great and looking forward to packing it around

Tom

From: Michael Lowe
Sent: Saturday, February 18, 2017 9:13 AM
To: Service at The Last Best West
Subject: RE: Custom Plainview Hat, Leather and Badges Jan 25 2017

Got it.  It does not disappoint. Very nice work.  I’ll wear it proudly.

Many Thanks.

ML

From: unavox
Sent: Wednesday, February 15, 2017
To: Service at The Last Best West
Subject: RE: SHIPPED RE: Custom Emma Cullen Hat  (Coming Soon)

Hello Sonja: My hat arrived today- LOVE IT LOVE IT LOVE IT!!!!   Thank you so much—it fits great and I love the way it looks. Thanks again for a great hat! Best regards, Katie.

From: Larry Cunningham
Sent: Tuesday, February 14, 2017
To: The Last Best West
Subject: RE: (Teddy Blue) Leather Order – RECEIVED

Good evening Sonja:  Just returned from Nevada and received my order.  Thank you so very much for the astounding quality workmanship – just spectacular!  I could go on-and-on with compliments of course.  I’m very impressed and very appreciative for your customer service and reliance of such visionary quality – that works…Once again, thank you in great measure for your fine products and noteworthy service. Respectfully, Larry Cunningham

From: Jack Mergott
To: service
Sent: Tue, Jan 31, 2017 8:38 pm

Dear Sonja,  … all I can say is that my totally custom “Shane” made completely to my specs is almost too perfect to wear, except I do, so it can get that weathered look, which made Alan Ladd’s hat so appealing in the greatest western movie of all time.  It fits me perfectly and I know I will order from you again (I’ve had my eyes on your “boss spearman” for quite some time). It is the flagship in a collection that numbers at least a dozen now…. keep hand crafting these beauties. I recommend you to everyone I know.

Always nice to hear from one of our long-time, dedicated clients. Thanks for all the business and the kind words Jack! TLBW

From: James McFarland
Sent: Friday, January 20, 2017 10:43 AM
To: Service at The Last Best West
Subject: Re: [The Last Best West] MCFARLAND

Got my (Longmire) hat. Fits really good out of the box. Thanks. J.H. McFarland

From: Rosalie Moore
Sent: Wednesday, January 18, 2017
To: Service at The Last Best West
Subject: Re: Custom Hoppy Hat 

Dear Sonia, The fabulous hand made Hoppy Hat arrived for Roy today.   He is very happy with the quality and the care and thought on which it was made especially for him.  Thank you very much  Sincerely, Rose

2016

From: Bill
Sent: Saturday, December 31, 2016 1:53 AM
To: Service at The Last Best West
Subject: Re: hat color Jenner-Jones order (16287) – September 23, 2016 SHIPPED

Howdy! The hat (Sundance Kid)  is great and we love it.

Thank you kindly. Happy New Year.

From: Richard Lessard
Sent: Tuesday, December 27, 2016 4:16 PM
To: The last best west Service
Subject: hat

hi! everybody i like very much my new hat unforgiven will munny  and the color is nice and he fit very well.  thank you for this beautiful gift . Richard Lessard

From: JASON PETERSON
Sent: Friday, December 23, 2016 7:12 PM
To: Service at The Last Best West
Subject: Re: Josey Wales SHIPPED

Sonja,

Just wanted to let you know that the hat (Josey Whales) showed up on the 19th even after a weather delay in Wyoming. The fit is perfect after one day of wearing it and the quality of the hat is spot on.

I have wanted this hat as a fan of the movie for years and I feel like a “bucket list” item has been crossed off… In the future I won’t hesitate to use Last Best West for my top tier hat needs.

Thank you Jason Peterson

From: Tommy Wood
Sent: Friday, December 23, 2016 7:00 PM
To: The Last Best West
Subject: New hat (modified 1890s cavalry)

Hi Sonja, I received my new hat this evening and I Love it. It is shaped exactly like I wanted it and the color is better than I was anticipating. It fits good and looks good. Thanks and Merry Christmas.  Tommy Wood

From: Steven Austin
Sent: Thursday, December 22, 2016 11:46 AM
To: Service at The Last Best West
Subject: Re: SHIPPED RE: Custom Wasey Hat Sep 21 2016

Hi Sonja! 

    You asked that if I ever dappered up to send a photo of me wearing my Wasey. Well, here is the best pic without me being on a horse or hauling hunters into the high country of Colorado.  Cannot tell you how many compliments and requests on “thewhereabouts” can someone find such a custom hat.  LBW has certainly gained my future business and endorsement!! 

Very Respectfully,

Steven Austin

From: Robert Alexander
Sent: Saturday, December 17, 2016 7:02 PM
To: Service at The Last Best West
Subject: Re: Ringo Rig has shipped

Great rig, very well built and some of the fastest shipping I have seen for this type and quality of product.

Thanks 

Bob Alexander

From: Cary Andrews
Sent: Thursday, December 22, 2016 9:46 AM
To: Service at The Last Best West
Subject: Re: SHIPPED RE: Custom Georgia Devil Hat Nov 8 2016

Good Morning ,

My new hat arrived safe and looking fabulous thank you so much for the very speedy service . I will be stepping out in style this holiday season with my new hat , fantastic !!!! … I am very happy with it and will absolutely enjoy it for many years ,  THANK YOU so much for your great service . I hope you all have a Merry Christmas, And a very Happy New Year !!!!!! Cary

From: Alan Church
Sent: Wednesday, December 21, 2016 2:31 PM
To: Service at The Last Best West
Subject: Re: The Thing Movie Hat Nov 4 2016

Hi Sonja You guys are the BEST ! and your hats aren’t bad either…. I am sure we will be back for another hat soon. Cheers from Sydney AUSTRALIA. land of the brave. ALAN

From: Brent Adams
Sent: Monday, December 19, 2016 7:22 PM
To: Service at The Last Best West
Subject: Re: Custom Paladin Hat Nov 25 2016 SHIPPED

Thank you !! Received my hat today . It fits great and I’m honored to have a custom hat made by you . Cheers ! 

From: Robert R Newkirk
Sent: Monday, December 19, 2016 2:15 PM
To: Service at The Last Best West
Subject: Re: Custom Indiana Jones – SHIPPED

Nice like the color and brim fits great thank you very much Robert.

From: Edward A. Turzanski
Sent: Thursday, December 15, 2016 8:05 PM
To: Service at The Last Best West
Subject: Re: Hat colors – Nov 22 2016

[This customer loved his four hats – he ordered the Tristan, Union Cavalry, Roughrider, and Col Rossiter.]

Hi Sonja: My first order of hats arrived today and the hats are great … Hats are beautiful and they fit great.  Thanks for your help and have a very Merry Christmas and a happy, healthy and prosperous New Year! Cheers! Ed

From: saldrich7
Sent: Thursday, December 15, 2016 6:56 PM
To: Service at The Last Best West
Subject: Re: Rolling Thunder hat

Love, love, love it.  Great quality craftsmanship. In the good ole USA. 

Thanks

Sheri Aldrich

From: LANGHORST, RUSSELL J WG-08 USAF AETC 502 LRS/LGRWMC
Sent: Wednesday, December 14, 2016 5:45 AM
To: Service at The Last Best West
Subject: RE: For our Existing Hat Customers

Sonja,

I received my Open Range hat yesterday and it is beautiful. Fits perfectly and fills my heart with joy. I am one happy customer! Thank you for all your help. V/R

From: stormyrose799
Sent: Monday, December 12, 2016 2:24 PM
To: Service at The Last Best West
Subject: Re: Custom Rifle Sheath Nov 7 2016

Hello Sonja,

I am speechless!  The sheath is absolutely beautiful!  The pictures you have online do not do the product justice, they are good pictures but the actual product is amazing.  The craftsmanship is superior, just beautiful.  I am very pleased that I made the decision to order from The Last Best West!

Thank you so much,

Kimberli Holder

From: R Poe
Sent: Friday, December 9, 2016 1:02 PM
To: Service at The Last Best West
Subject: Re: [The Last Best West] POE order (16463) – November 3, 2016 SHIPPED

[We made this customer the Angel Eyes Hat worn by Lee Van Cleef in The Good, the Bad and the Ugly]

Received today, perfect, except it looks better on Lee, thanks, Rich.

From: William Patchett
Sent: Friday, December 9, 2016 5:28 AM
To: Service at The Last Best West
Subject: Re: Custom Fred Dobbs Fedora Nov 3 2016 SHIPPED

Hi Sonja  . . . 

Arrived yesterday, and as usual, it fits like a glove. Thanks again!

Bill P

From: E Sample
Sent: Tuesday, December 6, 2016 9:32 AM
To: Service at The Last Best West
Subject: Re: Re size hat CHEAP TRICK SHIPPED

Received the hat last night. I couldn’t be happier!  The customer service at LBW is as outstanding as your craftsmanship. My two hats are perfection. Thank you so much!

ESample

From: James Alphin
Sent: Monday, November 28, 2016 1:11 PM
To: Service at The Last Best West
Subject: Re: custom paladin hat  SHIPPED

Sonja,

Diamondback Billy here, just received my hat. Love the hat you did a great job. Will be more than happy to recommend you to all of the other shooters. Thank you so much for supporting CFDA. Let me know if I can help you. 

Thank you…

From: Evil Jim
Sent: Monday, November 7, 2016 8:13 PM
To: Service at The Last Best West
Subject: Re: Your The Last Best West order receipt from August 24, 2016 SHIPPED

Sonja (and team) –

 I just wanted to follow up and let everyone know that the hat got here with plenty of margin for costuming this Halloween and it was great.  Good shape, great fit, love the construction.  Thnx for getting this together for me, it really helped me nail down my MacReady costume.

Sadly, I never really had a good chance to get my own photo, but I’ve attached our “headed out” pic.

Thnx again,

Jim

From: Steven Austin
Sent: Friday, November 4, 2016 4:24 PM
To: Service at The Last Best West
Subject: Re: SHIPPED RE: Custom Wasey Hat Sep 21 2016

Love the hat and fit by the way!!  

Very Respectfully,

Steven Austin

From: Fred Patton
Sent: Thursday, November 3, 2016 12:43 PM
To: Service at The Last Best West
Subject: Re: SHIPPED RE: Custom Paladin Hat Oct 4 2016

Howdy!

The Paladin hat is AWESOME!! I couldn’t be more pleased with it – it looks great and is a perfect fit. 

See below – me, the hat, and the Paladin-style shirt I made to go with it. 

Thanks so much!

Best regards,

Fred

From: Bruce Radford
Sent: Saturday, October 22, 2016 9:25 AM
To: Service at The Last Best West
Subject: Re: Modified Tristan Sep19 2016 SHIPPED

I received my hat and I love it. I need to give you some back story. I have always worn cowboy hats. When I saw Legends of the Fall I thought the Tristan was the coolest I had ever seen. I looked at your website many times over the last several years and dreamed of modifying it bigger to suit my style and profile. I was dreaming because I could not bring myself to spend $500.00 for such a self indulgence.

I retired from work in January after 32 years of constant round the clock responsibility. I told my wife I wanted to buy my “go to hell hat”; your hat my way. She told me to jump on it. I didn’t.

I said something about the hat several times. She asked what was I waiting for. Like a child I excitedly called knowing exactly what I wanted. From the moment I ordered it I was overcome with the anticipation of receiving it.

I received your email that “Duke” had been shipped. I was elated. I tracked it’s movement ever closer to my home.

I had not been feeling well and had a battery of tests taken. I was to get the results that day. The news was as bad it gets; stage 4 lung cancer that is incurable. I am headed to full blown chemo and radiation. They gave me a relatively short time to live.

As we returned home from the Doctors office the UPS truck was on an adjacent street. I asked my wife to stop so I could ask if he had a delivery for me. He did. He hauls the huge box out of the truck and gives it to me. I was thrilled and proud to have it. The box and I were too big to fit in the car. I tucked it under my arm and walked down the street to my home with great anticipation. I came into the house and dove into the box and pulled “Duke” out and put it on. 

I stood tall with “Duke” perched perfectly on my head. With all we have had going on this was a moment of triumph, sheer joy and excitement. My wife said “you finally have your go to hell hat”. Yes I do and I thank you for it as it has lifted my spirits and made me walk tall. Thank you again a thousand time over. All the best. Bruce Radford, aka “Duke”.

Such a touching testimonial, we sometimes forget amidst the pressures and demands of life that Life itself is what is so precious. TLBW

From: Hartmut / Howling Wolf Ranch Germany
Sent: Tuesday, October 18, 2016 2:48 AM
To: thelastbestwest
Subject: New (Open Range) Hat

Thank you for making my New Hat. He is absolutly PERFEKT. Many, many thanks. 

From: Frank Willoz
Sent: Wednesday, October 12, 2016 8:15 PM
To: Service at The Last Best West
Subject: {Roughrider} Hat give away

Hi Sonja, please accept my apology for the delay in sending you pictures of Herb and his hat. As you may or may not be aware, parts of Louisiana were hit with devastating floods recently.

Over 80,000 homes were directly affected. Herb has been working out of town helping these people to get back in their homes. I was finally able to present Herb with his hat today. Needless to say he was humbled and surprised to receive this incredible gift. He asked that I express his sincere thanks and delight for this beautiful treasure. Please find the attached photos of this presentation. 

Again thanks to all for your generosity. Sincerely, Frank & Herb

TLBW – We ran a contest on our Facebook page for a pure beaver cowboy hat. We asked our readers to tell us who had made a difference in their life and how. Frank won the grand prize, and selected a pure beaver 1898 ROUGHRIDER hat for his friend Herb, who worked tirelessly in his community helping people rebuild after Hurricane Katrina. Please go to our FACEBOOK Page to read Frank’s entire story. We had so many compelling stories that we ended up awarding 2 other hats a 20X and a 5X.

From: Jack Ferner
Sent: Thursday, October 13, 2016 10:16 AM
To: Service at The Last Best West
Subject: Re: Custom Little Hoss Hat Sep 5 2016 SHIPPED

Hey ..wow !! Just got my hat thank you so much it’s perfect Jack

From: matthew crown in Great Britain
Sent: Wednesday, October 12, 2016 2:18 AM
To: service at thelastbestwest.com
Subject: Thank you for Open Range Chaps

Hello, I just want to say how happy I am with the chaps, the fit is perfect and the quality and craftsmanship is incredible. They are very special and I am very proud to have this little piece of the Old West. Thanks to all at the Last Best West. Matt=

From: air
Sent: Tuesday, October 11, 2016 3:32 PM
To: service at thelastbestwest .com
Subject: testimonials

dear Sonja, you say on your webpage that sometimes people fall in between hat sizes. so true!  i fall somewhere between 7 5/8 and 7 3/4.  some manufacturers are perfect fits with one; some the other.  BUT my “shane” from last best west fits me PERFECTLY.  i  just tried on one of my “store bought hats”  in 7 3/4 aqnd it fit right nice. then i put on my “last best west” shane and it fit like it was literally made for MY head, which of course, it was.  thank you. i barely even notice i have a hat 0n.

sincerely, JackMergott

Mr. Willoz was our first place prize winner and this is what he has to say about his new Pure Beaver Roughrider Hat!

From: Frank Willoz
Sent: Monday, September 26, 2016 11:31 AM
To: Service at The Last Best West
Subject: RE: Hat giveaway SHIPPED

Hi Sonja just wanted to let you know I received the hat and it is truly a beautiful work of art. I know that Herb will be thrilled to own such a treasure. Please extend my deep and heartfelt gratitude to everyone who made this possible. Ya’ll are truly The Last Best.

With kindess regards,

Frank

From: Russell J. Langhorst
Sent: Sunday, September 25, 2016 2:27 PM
To: service at thelastbestwest.com
Subject: Paladin

I just wanted to send a picture of the beautiful Paladin hat you made me.

I love the hat and am thrilled with the quality and fit. I am planning on getting an Open Range hat in the future. Russell Langhorst

From: E Sample
Sent: Monday, September 5, 2016 8:05 AM
To: Service at The Last Best West
Subject: Re: Rowdy yates updated to 20x SHIPPED

Sonja, Received the hat on Saturday. It’s really a great hat!  Thanks so much. Ernie

From: Moises A
Sent: Sunday, August 28, 2016 10:01 AM
To: Service at The Last Best West
Subject: Re: 1911 western holster

Hello Sonya, I received both the holster and the magazine pouch. They are both fantastic! Thanks for the great work. Respectfully, Moises Ambriz  “Semper Vigilans”

From: Robert Ferris
Sent: Friday, July 29, 2016 12:20 PM
To: Service at The Last Best West
Subject: My Favorite Josey Wales

Just thought I’d let you know that I really love the hat.  I’ve got a couple of Homburgs and a wider Stetson.  I’ve also tried on and owned other designs.  After wearing this one non-stop since I got it, I can say that this is definitely my favorite.  It looks right around town or in the field.  I love the color.  Thanks.

Kind Regards,

Robert Ferris

From: jvs3c
Sent: Thursday, July 14, 2016 11:05 AM
To: Service at The Last Best West
Subject: Re: [The Last Best West] Masterson Package  – July 4, 2016 SHIPPED

I received my rig today (Masterson Holster, Belt, and Cartridge slide) and finally, one that fits the way I want it to! Great quality of leather, fine craftsmanship and I received it a lot sooner than I ever expected ! Perfect for concealed carry ! Love this rig. I will definately order again from the Last Best West. Sincerely, John Samms

From: oransay
Sent: Wednesday, July 6, 2016 7:26 PM
To: service at thelastbestwest.com
Subject: Re: RE: RE: RE: RE: Your roughrider hats for Scotland Order  SHIPPED

Hello Sonja, Your Rough Rider hats are beautiful and I’m tempted to order one for myself but would rather have a Fedora. My cousins in Scotland are going to be over the moon! I’m shipping the hat’s on Friday. . . Cheers, Roy

From: Nicholas Iocco
Sent: Thursday, June 30, 2016 1:37 PM
To: Service at The Last Best West
Subject: RE: [The Last Best West] Iocco order
HIDALGO – May 27, 2016

Wanted you to know that I received my hat today and it was everything I hoped for.

Great fit “slightly tight” won’t fall off when on a horse.  I’ll send a photo sometime. I really like the authentic western wear. Not much for the “new” cowboy look. Thanks for a great Hat!   Nick

From: Timothy R. Perkins
Sent: Tuesday, June 28, 2016 5:57 PM
To: Service at The Last Best West
Subject: Re: MODIFIED USMC M1902 Campaign Hat SHIPPED

I received my campaign hat today and I’m extremely happy with it…thanks guys and gals

From: Bill in England
Sent: Monday, June 20, 2016
To: Service at The Last Best West
Subject: Re: Open Range Chaps

Howdy! We received the chaps and they are great for horseback riding. Thanks again.

From: Larry Brewer
Sent: Monday, June 20, 2016
To: Service at The Last Best West
Subject: RE: Custom Josey Wales

Just received my custom Josey Wales hat and it is everything a custom hat should be! The fit is perfect, the looks are perfect, the quality is perfect! I have many hats and this is the best made one by far. Thank you for your quality products! 

From: Geoffrey
Sent: Wednesday, June 15, 2016 5:58 AM
To: service at thelastbestwest.com
Subject: custom boss spearman

Hi Sonja I have just received my new hat, thank you very much its absolutely fabulous, perfect fit and great colour. Regards Geoff Walker

From: Mark
Sent: Saturday, May 21, 2016 5:25 PM
To: Service at The Last Best West
Subject: Re: Line Rider Hat SHIPPED

Aloha, Sonja!

Just wanted to say thanks, again.  Everyday somebody tells me how much they like my hat!  It makes people smile.  It just makes me feel like I’m home, no matter where I am.

Mahalo, Mark

From: 18662071909
Sent: Monday, May 9, 2016
To: service at thelastbestwest .com
Subject: You have received a new voicemail message

Brett Sharp had us reproduce a favourite straw hat of his (Modified Quigley Up Yonder) in fine beaver fur felt, for his daughter’s wedding. Here’s his happy voicemail.

From: Stuart Wendling
Sent: Tuesday, May 3, 2016
To: service at thelastbestwest .com
Subject: New hat

Received my new hat from you yesterday couldn’t be more pleased. I ordered the Little J style in 100% beaver, charcoal color, and had you guys edge the brim of the hat in matching color. Fantastic job looks like a million bucks.

Thank you,

Stuart C. Wendling

From: Chuck
Sent: Thursday, April 21, 2016 8:42 PM
To: service at thelastbestwest.com
Subject: My Winchester Wasey Hat

Hello Sonja,

I just figured I would send along another picture with My Wasey hat. This is riding in the northern California foothills, it was a little rainy and windy but the hat held up fine! With the brim, it’s great for hunting/shooting too!

Thanks again,

Chuck

From: 18662071909
Sent: Thursday, April 21, 2016 1:32 PM
To: service at thelastbestwest .com
Subject: You have received a new voicemail message

Mr. Grunewald loved his new modified Monty hat that he left us this glowing review!

From: jeff eysnogle
Sent: Thursday, April 14, 2016 12:25 PM
To: Service at The Last Best West >
Subject: Re: Augustus hat Order # 14848 SHIPPED

great looking hat.i like it very much.   Thank you very much. Jeff

From: AuMax
Sent: Friday, April 8, 2016 1:36 PM
To: ‘Service at The Last Best West’
Subject: RE: My New Hat !!! [USMC M1902 Campaign Hat]

THANK YOU,    THANK YOU !!!!!!!!!!!!!!!!!!!   Very Good, it is a Beauty, just got in from the Range,    I’m Breaking it in, Saturday here is supposed to be   FOUL  WEATHER,  I put the Hat through its paces tomorrow Thank You Again,    Kevin Maxwell

From: Jacob Smith
Sent: Friday, April 1, 2016 7:38 PM
To: ‘Service at The Last Best West’
Subject: RE: Cartridge Belt

Sonja,

I have just been to the post office today and received my belt… which is nothing short of AWESOME!!

It is JUST what I wanted and I am a “happy camper”.

This is certainly the first ever ~$300 belt I have bought and may be the last – but looking at it, and just smelling that leather, it was worth every penny.  I loaded the belt up full with some 45-70 Gov. rounds and tried it out – it fits fine though I do wish I had taken the instructions advice to err on the tighter side of the belt measurement, as my best fit is one hole tighter than the middle.  Yet no worries, this will do fine.

I like the signature from Last Best West on the belt – though a footnote with a real person’s name that made it would be good too.

I am really glad I got in touch with you to get the buckle option – that buckle was certainly worth the $40 premium.

Anyway – I will give a good review for you all and will be saving up to get one of those fancy-dandy hats you make!

Regards,

Jacob Smith

From: Eric Toczko
Sent: Friday, April 1, 2016 7:27 PM
To: Service at The Last Best West
Subject: Re: Custom Alfred Hat SHIPPED

Hat received, thank you !   Fit is correct and hat is as ordered. Eric

From: Jens Rottner
Sent: Wednesday, March 30, 2016
To: Service at The Last Best West

Subject: Re: Order has shipped

Hello Sonja,

the Rooster Holster has arrived today!  Great work!! Again ;-)

i loaded up some Pictures of my goods from you…..Perhaps you like it to see…..

Greetings from Germany, Jens

From: Michael Jackson
Sent: Thursday, March 24, 2016
To: Service at The Last Best West
Subject: Re: Jackson Plainsman Hat

Gooooood evening Sonia, I just love my new hat. Thank you sooooo much for workin with me on it. 

Michael

From: 18662071909
Sent: Thursday, March 24, 2016 5:55 PM
To: service at thelastbestwest.com
Subject: You have received a new voicemail message

Sometimes people are so excited about their hat they leave us a voicemail message like this one from Clifford Hinkle about his Fred Dobbs Fedora.

From: frankoz
Sent: Saturday, March 26, 2016
To: service at thelastbestwest.com
Subject: Re: Custom Will Munny Hat SHIPPED

Hi Sonja, just wanted to let you know I received my hat and as expected it looks and fits great. This is my 2nd hat and can honestly say I would not purchase one from anywhere else. Thank you for your continued great service and product. Sincerely, Frank Willoz

From: jesse Wilhelm
Sent: Thursday, March 17, 2016 2:39 PM
To: Service at The Last Best West
Subject: Re: Custom There Will Be Blood Hat

The fit is perfect, and the stitching is  flawless….

My previous email was kind of brief, so I wanted to give a little more specific review. I’ll just say that I love my new hat. The customer service was great and Sonja helped me with color combinations and I was able to have the crown modified to suit my tastes better.  The fit is perfect and the shipping was fast and the hat was well packaged. If you are trying to decide whether to order or not, you absolutely should, you are getting the highest quality craftsmanship and customer service.  The only challenge I had was choosing from so many cool options in style, and colors.  I have never owned a western hat, but I’m really glad I got this one. Thanks to all the folks that were involved in the production.

From: ntesla
Sent: Sunday, March 13, 2016
To: Service at The Last Best West
Subject: Re: Custom Longmire and Justified Hats SHIPPED

Hello again Miss Sonja, Finally a couple of pictures…Once again, I thank everyone involved in making my custom hats!! They are truly works of art.

To those who read these testimonials, I just want to say that these hats are truly custom because I specifically asked that the brims be shaped like the latest seasons of Longmire and Justified. I sent some photos with my order and I got exactly what I wanted!! I think The Last Best West can do anything you can think of! These are my 3rd and 4th hats and I am a customer for life. Exceptional quality, exceptional customer service, exceptional hats!! Thank you again, Stephen

From: Amitahouse
Sent: Friday, March 11, 2016 3:53 AM
To: Service at The Last Best West
Subject: Re: Dobbs Fedora

Hello I have received a hat today.I’m very happy and satisfied. Thank you very much. I order in the next some other time. It can’t be expressed well…, I’m sorry. Sincerely, good lacky Fukashi Hojo Priest and singer/songwriter (from JAPAN )

From: jerald jerome
Sent: Monday, February 29, 2016 3:18 PM
To: Service at The Last Best West
Subject: IT’S HERE!!! (Ladies Open Range)

Dear Sonja and everyone else associated with getting me my hat, I can’t think of any way to say it other than IT’S PERFECT! It’s gorgeous, it fits and it’s everything that I was hoping it would be.

I’ve had it on since I opened the box. Even my horse likes it! Now a customer for life, Debora Jerome; Morrison, CO

From: ntesla
Sent: Friday, February 26, 2016 10:17 AM
To: Service at The Last Best West
Subject: Re: Custom Spearman and Justified Hats SHIPPED

Hello Miss Sonja, Hats arrived yesterday!! And as always, they are amazing!!! The Justified hat turned out better than I expected…great job!!! The Boss Spearman is also a work of art…The custom shaping of the brim on both hats turned put amazing!!

 Hopefully I’ll have some time on the weekend to send a picture or two. Thank you much, Stephen

From: Steve Stinnett
Sent: Thursday, February 18, 2016 5:31 PM
To: Service at The Last Best West
Subject: RE: Custom Rossiter – Black SHIPPED

The Hat is fantastic!   Just showed it to some Cowboy Fast Draw shooter friends of mine and they love it. They say I look more imposing then before.

Again, thanks for great hat no. #2 I have from you. Your my first choice from now on when looking for a hat and my 1st recommendation to look at for my friends and shooting buddies.

Steve

From: Adam Tydings
Sent: Monday, February 8, 2016
To: Service at The Last Best West
Subject: Re: Reshaping Question

Travis and Sonja, I finally got around to reshaping the (Thing) hat. The hat is awesomely perfect! The tips were spot on and really easy, just took my time. I made a vice/moit ld to keep the shape in place as it cooled, though I don’t think I needed to do that part. Thank you so much.

The great thing about beaver fur felt is you can reshape it over and over, with just a steam iron and a bit of patience. Many of our clients enjoy working their own hats to fine tune the look to exactly the way they want it. TLBW

From: bryan redmann
Sent: Friday, January 29, 2016 6:51 PM
To: Service at The Last Best West
Subject: Re: Custom Broken Trail Hat SHIPPED

Sonja, I received my hat today, Thank you. I am very surprised how quickly you resolved the issue.  The service Last Best West provided is way beyond the typical customer service. Thanks again.

From: james schneider
Sent: Friday, January 29, 2016
To: Service at The Last Best West
Subject: Re: Liner and wind string Hondo Hat

Thanks Sonja , it has been a pleasure working with you and I am very pleased with my hat. J

From: Hunter Krauss
Sent: Thursday, January 21, 2016
To: Service at The Last Best West
Subject: RE: Custom Rock’n Billy Hat SHIPPED

Hi, Love the hat! Best I’ve had…thanks much. Hunter

From: Rob Mather
Sent: Wednesday, January 20, 2016
To: Service at The Last Best West
Subject: Re: Custom Augustus

Hello Sonja, Happy New year to yourself, Longfellow and also to Mike your hat maker. Thank you for the exquisite Augustus, it arrived Xmas eve so was well in time for me to wear  at the wedding of our daughter earlier this month. I appreciate that very much. There is only one problem I see on the horizon. Your new website contains many more gems, my head is getting twitchy every time I look!!  Will check out the money tree real soon and be back for more!!

With kind regards to all

Rob Mather (New Zealand)

2015

From: kentuckylawman
Sent: Thursday, December 31, 2015
To: Service at The Last Best West
Subject: RE: Rossiter Hat SHIIPPED

Just wanted to let you know, I LOVE THE HAT!!!!! 

So many comments from family and friends over the holidays about how good it is. I am thankful I found your website before I ordered a new hat from someone else.

Thank again. 

Steve Stinnett

From: LANGHORST, RUSSELL
Sent: Monday, December 28, 2015 6:47 AM
To: Service at The Last Best West
Subject: RE: ORDER SHIPPED

Thank you very much for making my beautiful Paladin hat, I absolutely love it. Thank you for the military discount as well.

V/R

Russell Langhorst

From: Patrick Cote
Sent: Sunday, December 27, 2015
To: Service at The Last Best West
Subject: Re: Heath

Hi Sonja,

Here is my after Christmas pic of the Heath Barkley hat out near Walkers Point in Kennebunkport Maine. Just to our left is the summer home of former president George Bush Sr. It’s amazing that I live so close, but this is only the second time I have seen it.  

The hat fits great and today I use it to protect me from the misty rain in Freeport Maine. It is new, but it’s time to age it in the elements. It’s my new everyday hat. Thanks so much… I look forward to doing business again! Pat Cote

Three great testimonials in 3 weeks, and he’s not even on the payroll! Just kidding of course, thanks so much Pat and enjoy your great looking hats! TLBW

From: Caleb Morse
Sent: Thursday, December 24, 2015 8:45 AM
To: Service at The Last Best West
Subject: RE: RE: Leather order has shipped

The holsters and belt were just delivered. Thank you very much they are awesome!!!

Mr. Morse ordered two custom embossed Masterson Holsters with a Shooter’s belt!

From: Creel-Jr, Clinton E
Sent: Tuesday, December 22, 2015 9:39 AM
To: Service at The Last Best West
Subject: RE: hat SHIPPED

Thanks for the hat received it yesterday. Looks good just what I wanted

Mr. Creel ordered our Mr. Howard hat!

From: Kevin Maguire
Sent: Saturday, December 19, 2015 7:09 AM
To: thelastbestwest
Subject: Dylan Hat Reactions

Howdy,

I wore my new Dylan hat in public and received many compliments. Thank-you very much for the professionalism and attention to detail regarding the craftsmanship and honoring my specific requests toward its final outcome.

Much Appreciated, Kevin

From: Dave Mikutis
Sent: Thursday, December 17, 2015 5:58 PM
To: Service at The Last Best West
Subject: RE: Custom Winchester Wasey Hat

Hi.

Just wanted to let you know I received my hat in good order.  I love it!  Thanks for an awesome looking and fitting hat!

Regards – Dave

From: pcote20
Sent: Tuesday, December 1, 2015
Subject: Heath (Heath Barclay hat coming soon!)

Sonja, Thanks so much for the assistance in choosing the right hat model to construct a Heath Barkley hat.   When I opened the box that arrived Wednesday before Thanksgiving (as promised), it was like, when your wife is having a baby, you know what to expect, but when you actually see the baby, you get emotional, because it is more beautiful than you imagined.  

The hat is a perfect work of art, and nearly brought a tear to my eye.  Although it is a Christmas gift and I must wrap it today, I did wear it out to do errands that day or arrival and ultimately took it for a few beers at our local Elks lodge.  

When my wife got home from work, she looked in the box, only to find it empty, as I hadn’t returned in time, and was caught wearing it early, haha.  Just like a car, it had to be test driven!  Thanks again, the build size is perfect for me, and my wife especially likes the size.  I look forward to maybe another of this model, in another color, like Walker Texas Ranger does in his show.  

Merry Christmas to all at the Last Best West! Thanks, Pat Cote

From: pcote20
Sent: Tuesday, December 1, 2015
Subject: Charlie Prince

Sonja, While its noted that I’m excited to open my Heath Barkley hat at Christmas time, I can’t help but give tribute to my Charlie Prince 100% Beaver hat that has traveled with me, been through snow storms and rain showers, and while its not the wife’s favorite because we live in the east, she had no problem with me wearing it on our trip west this past April.  

Over the past year or so since I bought the Prince hat, the natural, undyed version of this hat looks well aged and even better than new, as it adapted to me.  Ha,  I already have my daughters boyfriend wanting me to will it to him, hopefully thats a long ways off.  The Prince hat is simply broken in and looks even more incredible today. Thanks, Pat Cote

From: Michael Kay
Sent: Wednesday, November 25, 2015 3:18 PM
To: ‘Service at The Last Best West’
Subject: RE: Custom Pale Preacher Hat SHIPPED Order # 14136

Just received my hat. It’s great! And if fits perfectly! Thank you very much! Michael Kay

From: Doug Long
Sent: Thursday, November 12, 2015
To: service
Subject: trilby/fedora

Hat received, in good shape. I’ll let you know what the women in my world think of it…Regards – Doug Long

From: Peter
Sent: Wednesday, November 4, 2015 12:37 AM
To: Service at The Last Best West
Subject: Re: Crossfire Trail Hat COMING SOON

Thanks Sonja. Received it today. My new favorite hat. Great stuff Peter

From: Robert Austin
Sent: Friday, November 6, 2015 10:55 AM
To: Service at The Last Best West
Subject: RE: updated receipt SHIPPED

 Good Morning, I received my new hat the other day and it made the trip in perfect condition. Materials and workmanship are excellent. The fit is a little snug but I’d rather that than a little loose. With a minimal amount of stretching, the fit will be perfect. Thanks again for everything.

From: Brian Terhorst
Sent: Friday, November 6, 2015 1:30 PM
To: Service at The Last Best West
Subject: Very pleased … again!

Dear Sonja, Longfellow, and the good folks at Last Best West

Well, you’ve outdone yourselves … again!

Last year, I ordered my first hat from you (The General).  Admittedly, I was a little bit apprehensive about ordering a custom hat online … with no chance to see what I was ordering or try it on.  But when The General arrived, I was blown away with the quality, craftsmanship, and fit.  I immediately resolved that my first hat from The Last Best West would not be my last.

Last Christmas, I entered your Facebook contest for a free hat and, while I was not the winner, you folks were so generous in offering substantial discounts to all of the contest participants.  So I started to save up.  I have such a fun time shopping on your website, looking at all of the styles, imagining the hats on my head in different colors, with different ribbons, or hat bands.

After saving up enough to take advantage of your most generous discount offer, I settled on the wide-brimmed Everett Hitch worn by Viggo Mortensen in Appaloosa.  I decided to go for gold and ordered the 100% beaver fur felt hat, with another horse hair hat band to match the one I got last year, and with the wind string.

As with last year, you all delivered ahead of schedule!  And, while it’s hard to compare two different hats, I must say that I love my new Everett Hitch as much or more than The General!  Y’all do some mighty fine work.  The new hat is a major investment but I know it will serve me for years and years to come and couldn’t be happier!

For those who may be browsing your site and considering making a first purchase, let me assure you that your money will be well spent and the quality of your purchase will be every cent.  Everyone who sees me wearing one of my Last Best Wests says to me, “I never knew you were a hat kind of person but that looks great on you!”  That’s because I got my hats from the right place!

Enjoy!

And thanks again to The Last Best West for another great hat!

My Best,

Brian (California)

From: Paden Smith
Date: October 29, 2015
Subject: Ringo hat

Hello,

Received my new Ringo hat the other day my 4th Last Best West hat. As always the quality was second to none and the fit is perfect. I have always loved the movie Tombstone and the hat Johnny Ringo wore in the movie. A great shape and authentic 19th century style. Thank you so much for the continued quality and excellent customer service. I will not be buying hays from anyone else.

Thanks again, Paden

From: Kevin McGinnis
October 29, 2015

Modified Little Bill Daggett Hat

Just a picture of my new custom hat, I can’t Wait to wear it at a gig, first rate experience, love it. The last best west is good ole school and truly the best! Kevin.

From: doughuse
Sent: October-11-15 9:33 PM
Subject: Re: Custom General Hat

Sonja and all,

Wanted to say once again!….Thank You!!  My wife’s hat (birthday present) turned out fantastic.  She absolutely loves it and has received many compliments on her hat.  

This is now the THIRD hat I’ve ordered and as before… fantastic service, support and product.  

I’m now trying to figure out the next hat I want to order!  I am attaching a photo of the two of us in Fredericksburg Texas for Oktoberfest wearing our hats from The Last Best West.

From: Cowhunter
Sent: September-28-15 12:14 PM
Subject: Fwd: Bat Masterson Custom Bowler

Dear Folks at The Last Best West,

I received and opened the box containing my Bat Masterson Custom Made Bowler.  “I am rolling”.  I must say that having ordered an Open Range “Charley” in the past,,which I love, I came to expect nothing more than perfection.  

I am happy to say that my expectations were not only met but exceeded.  Job well done. The special request for custom shape of brim came out exactly as I had pictured.

I wish to thank Sonja for all your help in completing and having my order made and shipped as per my special request.  Thank Longfellow for his expertise in hat making.  You are truly talented.

I will wear the hat proudly at Helldorado in Tombstone AZ,  this year during my performances.  I am sure there will be many compliments.  I will tell them where  I got and who made the BAT MASTERSON CUSTOM BOWLER.  Thanks Agin  Gary Ruizzo AKA Buck Tanner  The Cowboy on Call

From: Tom Ganner
Sent: September-08-15 5:11 PM
To: ‘Service at The Last Best West’
Subject: RE: Custom 6 Shooter Hat SHIPPED

I LOVE my hat!!

Sent: September-02-15 6:59 PM To: Service at The Last Best West Subject: RE: Destry Hat SHIPPED Just got my hat and it is gorgeous…fit is a bit snug but with the included stretcher it will be a dandy fit…as soon as it dries from its shower I will stitch the rattlesnake to it i have had on deck…(I had a small disagreement with a prairie rattler some years ago regarding ownership of a particular tent…he lost)…thanks for your wonderful service and the great hat. It will be the last hat I will ever need to be certain…thanks again. Your loyal customer, MH

Mark Fairchild Sent: August-27-15 1:41 PM To: Service at The Last Best West Subject: Re: 1911 SHIPPED

Sonja, Just received my new M1911 holster for my S&W. It fits perfect, not to mention it looks great! I will send you a picture riding the range with my last “Last Best Hat” and new gun rig soon. 

You folks are a pleasure to work with, Thanks again, Mark A. Fairchild

Kenneth McLain Sent: August-07-15 1:29 PM To: Service at The Last Best West Subject: RE: Col. Rossiter hat order for Kenneth McLain SHIPPED Sonja, Received my hat today and am VERY pleased with it. The fit is exact, and all other aspects are as ordered and expected. Thanks to all involved for an outstanding product. Found the included info very informative and have “filed” it away for future reference. I’m positive this hat will serve me for many, many years. Kenneth McLain

Eugene Przychodny Sent: July-31-15 8:36 AM To: thelastbestwest/ Subject: Yellowstone Kelly Western hat, resizing Hello Sonja, just received my YK hat and it fits perfect, Thank you for getting it back so quickly, also I received my hat stand, thanks again! HATS ON! to the Last best Western hat . Best regards Eugene.J.

Hawaii Mark Sent: July-24-15 8:10 PM To: Service at The Last Best West Subject: Re: Line Rider Hat SHIPPED Aloha Sonja, my hat just arrived and I wanted to thank you once again! First thing my Wife said was ‘You look so handsome…’ You know, with those kinda eyes… Mahalo, Mark

Beth Einig Sent: July-19-15 2:17 PM To: Service at The Last Best West Subject: The General My new hat!

Thank you so much for getting my new hat to me in time for our competitions!!! I’ve received lots of compliments! 

Beth Einig aka: Blaze

John Englehorn Sent: July-19-15 5:02 AM To: Service at The Last Best West Subject: Re: Custom made for Hello, I like to let you know about my hat I have received months ago… I absolutely love it, I get numbers of compliments, and it’s just my style and it looks very great and I wear it with pride thank you very much I look forward to order another of your best quality hand made hats. Have a wonderful day.

Joe Motacki Sent July 13-2015 To: Service at The Last Best West Subject: Re: Custom Cimarron Hat SHIPPED Hello Sonja. I received my Custom Cimarron hat over the weekend and I am honestly floored. The bone white color is perfectly light and natural without being too bright. The fur felt feels durable yet luxurious, which is impressive given I only ordered a 5X hat.

The small details including the hand-sewn band and bow, the satin lining within the crown, and the gold-foil detailing add to the luxurious feel. I suddenly find myself ordering some more hats, including a Boss O’ The Town and the Daniel Plainview.

Also my girlfriend would like to work with you in the next couple of months to construct a custom Calamity Jane hat (a la Deadwood), if possible. Many Thanks, Joe

Steven Phillips Sent July 9-2015 To: The Last Best West Subject: RE: Custom Wasey Hat SHIPPED Howdy. I received my hat from ya’ll today. It’s beautiful! It’s been a pleasure doing business with ya’ll. Thank you all so much for your personal service!  Steven Phillips

JT Kays Sent July 9-2015 To: Service at The Last Best West Subject: RE: Custom Charley Prince Hat SHIPPED Love the hat.  Great job and thank you so much.

Mark Fairchild Sent July 7-2015 To: Service at The Last Best West Subject: Re: Recent Hat order

Sonja, Sorry I did not get back sooner. Got the hat and it is great! Already been through a couple of good rain storms and kept my dry and its shape.

Thanks again, Mark Fairchild “Boss”

Steve Coffman Sent July 6-2015 To: Service at The Last Best West Subject: RE: Custom Winchester Wasey Hat SHIPPED Hat fits great and looks great thank you.

Bob Bertolli Sent: July 2-2015  To: Service at The Last Best West Subject: New Hat Arrived :-) Howdy, My new hat arrived and it is spectacular!!! Much thanks. Best regards, Ebob

Gorm Johnsen Sent: June-29-15 To: Service at The Last Best West Subject: Re: Kilgore Hello again and thank you.

You got everything right. I forgot to mention that I want the hat without Cavalry Cord. I have got several hats from You,and I value them very much. The last one was with flat not so wide brim and open crown. Using the advice how to make a character hat on your web site, I shaped the crown, and now have a fedora.

I flipped up the leather sweatband, filled the crown to the edge with water, and let it stand like a bucket on the bathroom floor. I let it stand for 10 minutes. The hat showed no sign of water coming through. Completely dry. It was then I understood the quality of the material. Best, Gorm {Norway}

Rickey Reynolds Sent: June-06-15 Subject: Slim Jim Holster Sonja, I received my slim jim holster today and I am very happy with it. It is very well made, fits my Colt SAA perfectly, and looks great! Thanks for the very fast and friendly service. I will definitely keep you in mind for any future needs, and will recommend you to anyone else I know who needs any of your products. Best regards, Rick Reynolds

Tony Nguyen
Sent: May-19-15
Subject: Re: Custom roughrider Hat SHIPPED

Sonja, I received my hat today. Thanks Last Best West crew for all the hard work! Well made and worth the wait. Once again thanks. Very respectfully, Tony Nguyen 

CPT, IN Commanding A/2-8 CAV/1-1CD
Fort Hood, TX 76544

It was our pleasure and thank-you and all the men and women that stand on guard for Democracy. TLBW

Michael Coblyn Sent: May-14-15 Subject: Re: New centre crease out Hi Sonja, Just received my Dobbs and it beautiful and fits perfectly. Thanks very much, Michael
Dr. Michael Coblyn
Professor, Studio Art
Department of Art
University of Massachusetts

jmergott Sent: May-12-15 Subject: Re:CUSTOM SHANE HAT (coming soon) SHIPPED

dear Sonja, the Shane hat is a masterpiece; you have outdone yourselves. it fits me PERFECTLY, so make a note. any new hats I want this size it is not only perfect in terms of size, but the oval fits my head exact. the hat is a work of art, nothing less. it is absolutely what I wanted. thank you for helping to make an old creeple’s 60th birthday a joyous event. ( I can still shoot the eye out of a gnat with my remington shootin’ arn. it is an old model 1858 army, but it’ll shoot 6 shots through the same hole at 21 feet, even though i kin only shoot with one hand these days.)

Again, many thanks. it almost makes turning 60 worth the trouble. Almost. I talk you up whenever I can. -best regards, Jack Mergott

djtodds Sent: May-06-15 8:50 AM Subject: 1890’s cavalry

Sorry for the delay in responding to you after I received my hat from you. After wearing it and “breaking it in”wanted to tell you how pleased I am with the quality and fit of the hat. Nothing but compliments and questions about where did you get it. I will not hesitate to brag about your company and the care you place with each customer.

Thanks to a JOB WELL DONE!!! A pleased and satisfied customer Jerry Todd

Pete Johnston Sent: May-02-15 5:15 PM To: Service at The Last Best West Subject: RE: Curly Bill hat order

Hello Sonja, and gang, I got my Curly Bill hat last week and it’s beautiful. The color (sand ) is perfect. I have received many compliments from several people in the past week, and they wanted to know who made it…I told them, hey…”The Last Best West Hats I attached photos to share with you…again, thanks so much for the wonderful job that all of you did on my hat.

Peter Johnston,
From the “Live Free or Die State”
New Hampshire, USA

Brice Moody Sent: April-03-15 6:03 PM To: Service at The Last Best West Subject: Re: Top Hand

I received my hat today and I love it, you guys are awesome! Thank you

jjimedd Sent: April-03-15 To: Service at The Last Best West Subject: RE: Custom Rocky Mountain Ranger Dear Sonja: Got my hat today. .I may like it more than my first one…time will tell. Thanks for all your service. Jim Ed Erimie

pdog Sent: March-25-15 9:27 AM To: Service at The Last Best West Subject: RE: Custom Winchester Wasey

Sonja etal. I have received my hat in good order. I must say I am VERY pleased with it and the fit is perfect! The Winchester Wasey is a great addition to my collection and I can see this as my new “hunting” hat. The turned up brim is excellent when shooting my rifle! Thanks again for a job well done. Chuck Vanevenhoven Browns Valley, CA

mattppbi Date: Mon, March 23, 2015 6:44 am To: lastbestwest.com/ Good Morning Sonja!

I absolutely LOVE my Rifleman Hat…Ya’ll nailed it!! I would like the same hat (the Rifleman) in a Black 5x this time. The only thing is this…I know it takes 6-8 weeks and I would like it for my birthday (a gift to myself) on May 27th… could you please tell me what my head measurement was? I am sure you must keep those records, but the sizing was PERFECT. Thanks so much Sonja! You guys put out THE BEST western products!:) I will be sending you some pictures and a testimonial if you would like to put them up on your website.
Best Regards,
Matt Plank, Texas

Gary W.Schoenfeldt March 18 at 9:08pm

Thanks, The Last Best West for my 30-30 cartridge belt that arrived today. This is a great way to carry 40 extra rounds for my saddle gun. The leather workmanship is a sample of true craftsmanship. Very pleased with this piece.

Ralph Enderby Sent: March-16-15 5:28 AM To: ‘Service at The Last Best West’Subject:

Ms. Paladin Hi Sonja, I got the order Friday and I am very impressed.It came out very nice. It makes a great wall addition as you can see in the pictures.Thanks for all the good work. Regards, Ralph

This was an interesting project. We were asked to duplicate the belt,and holster{Black Knight} the girl in the painting is wearing. Sounds like it worked out!  TLBW

thecolonelslady Sent: February-20-15 To: thelastbestwest/ Subject: Re: The Monty Hat.

YIPEEEEEEEEEEEEEEEEEE! My hat arrived today and it hasn’t left my head since it jumped out of the box. It will probably sleep with me tonight. All I can say is Perfect, Perfect, Perfect, Perfect. Perfect Fit, Perfect Color, Perfect Size, Perfect Shaping.Thank you so much!!!!!   My husband has been checking out your site to see if you have his favorite hat…Woodrow Calls hat from Lonesome Dove. He looks awesome in it….his is so old he can’t remember where he got it. Do you have it?? Thanks a bunch, once again. I couldn’t be more delighted! Lynda Pennell

Nolan Family Sent: February-16-15 To: Service at The Last Best West Subject:Happy as can be with my Clementine Hat!

Hi Sonja, I received my Clementine Hat today and its exactly what I envisioned when I first started my search. I felt like a kid on Christmas morning when I opened the box and saw a beautifully realized 50 % beaver hat with my name on the band. As impressed as I am by the hat’s craftsmanship, what I am truly impressed with is you and your companies commitment to customer satisfaction. You have stuck with making this right to an extent I confess I haven’t seen elsewhere, ever.  

I have nothing but good things to say for Last Best West products and even more so, your commitment to pleasing your customers, and would be happy to recommend you to friends.

Many,many thanks and warmest best regards, Tim Nolan

mattppbi Sent: Wed, Feb 4, 2015 6:46 am Subject: Re: Knight Holster
Sonja, Sorry I did not reply sooner. I DID receive the correct holster and it is GORGEOUS! Thanks so much. I look forward to getting my gun belt and hat soon. Thanks!
Matt Plank

Good afternoon. I purchased a custom made M1902 Marine Corps campaign hat as part of an impression of a Naval Officer during the Occupation of Vera Cruz in 1914.

The hat is very nicely done and was admired by my fellow competitors at the 2014 National Cavalry Competition at Historic Fort Reno, OK.

I have attached a photo of me wearing the hat and a photo of two Naval Officers from USS MICHIGAN during the Occupation that served as the inspiration for the impression…Thank you for a job well done. Bill Kambic

Daniel Cassidy Sent: January-24-15 Subject: RE: Custom Orry Main 

Received the hat recently – very, very pleased with it. A fantastic fit and wonderfully crafted.So pleased that I posted on Facebook on 15th January. Thank you so much for a truly wonderful product. Dan

Van Mattiza Sent: January-21-15 Subject: RE: Custom hat HAT {Fist Full of Dollars coming SOON!} HAS SHIPPED

Received the hat. It fits and looks great. Thank you

From: Cary Andrews Sent: January-20-15 Subject: Re:

Hi Sonja, I received my hat {The Cutter} today and it is beautiful…Thank you for the information,but mostly thank you for building me a very beautiful hat. I am looking forward to wearing it , and showing it off. Thanks again Cary

From: olaf lhotsky Sent: January-19-15 To: Service at The Last Best West Subject: Re: Custom Hat

Hello Sonja, today i got my new hat {Jeb Stuart} from the German Customs. I already own a few good hats,but this one is the best. Thank you very much for this excellent product,and thank you for your Service,i realy appreciate it. Best regards from Germany, Olaf

From: Andrew Nickles
Sent: January-11-15
To: Service at The Last Best West
Subject: RE: Custom Will Munny hat

When I was looking for a hat my main objective was to get one that protected me from sun, rain, snow and cold, during my extensive upland hunts. I did not care much about the looks, because I would be using the hat as a tool, comfort and light weight were very important.

I went with the Munny Hat because it offered good protection, had a flat brim to better loose snow and rain and the 5X beaver is extremely light weight. I have been in rain and snow and the hat has performed flawlessly, keeping me both warm and dry and it doesn’t look half bad either. Thanks for the good work, Drew

From: Chuck Vanevenhoven Sent: January-07-15 To: Sonja Subject: Winchester Wasey Greetings: I have ordered two of your hats in the past (Conagher) and really like them. (please see the attached photo of me on our annual New Year’s Day ride wearing one of them!) I am intrigued by the Winchester Wasey (see photo attached) What would that run (price wise) as shown? What is the brim width on that hat? Thanks, Chuck Vanevenhoven  Thanks for the note Chuck! Wow what incredible scenery in Northern California and a helluva way to spend New Years Day!  It is always fun to hear from our clients, years later after they’ve had the time to appreciate their fine hat or cowboy leather. Chuck bought his hats in 2010 and they’re still on the job!

2014

From: Gary Schoenfeldt Sent: December-24-14 Subject: Re: Custom Tom Horn Hat Sonja,

My hat (the Tom Horn) arrived this morning (Christmas Eve Day). It’s just exactly what I expected it would be. The color is perfect, the shape is perfect, and it fits perfectly. What a great gift for Christmas. Thanks for constructing the best hat I’ve ever had. G W Schoenfeldt

From: michael allen Sent: December-18-14 Subject: New hat(s) (Daniel Plainview   and Farnum Bowler) really like my new hats. They reflect fine workmanship and accuracy. Best wishes for the holidays. Mihal Allen

From: Bill Sent: December-18-14 Subject: RE: Marston Hat SHIPPED Thank you so much for the Marston hat. It looked great and we love it.

From: Mike Sent: December-17-14 Subject: Re: Custom Marston Hat SHIPPED! Hi Sonja, I’m late in sending my thanks for this Gorgeous hat you folks made for me. . .The hat proper is actually 100% WOW. The fit is tight right now but who cares – it’s not worn in a bit yet and unused. No worries there. So I’m not one of THOSE customers. ;) The 100x beaver felt is fantastic and your inner hat band and liner is as top notch as the rest of the hat – 110%! If I ever get a compliment for my gear at a SASS event, you guys will be my first praise to them! Sincerely, — Mike Fanara (Lil’ Ferret)

From: THM Sent: December-17-14 Subject: Re: (Daniel Plainview) HAT HAS SHIPPED Sonja, I received my hat today and I cannot tell you how stoked I am with it. I’m going to order another one today. Either the same hat with different colors or a similar one. Again thanks for all of you help over the past couple of months, and we’ll be talking again soon. Happy Holidays! Theo

True to his word Mr. Miller not only ordered another Plainview hat, he ordered a 1902 Campaign, 6 Shooter, and another great looking town hat, the Bullock. It’s not our way to bragg ourselves up, but people seem to like our hats!

From: THM Sent: December-29-14 Subject: Re: Order 105462598377 – attn Sonja Damn you guys are good!!!! I can’t remember when I have had better customer service than you all. Thanks so much and keep it up. I’m sure after this slew of hats get finished I’ll be back for more. Take care and again Happy New Years. Theo

From: ejones Sent: November-21-14 To: thelastbestwest/  Subject: Re: RE: RE Wasey hat SHIPPED Hi folks at the Last Best West, my hat arrived today on time and in great shape. It fits like a glove and looks great. Thanks, Wayne Jones

From: Bill H Sent: November-13-14 To: service thelastbestwest.com/ Subject: Re: HAT (Paladin Town Hat) HAS SHIPPED Sonja, It arrived today and it is gorgeous! Can’t thank you enough. Bill H

From: Hu Macdonald Sent: November-13-14 To: servicethelastbestwest.com/   Subject: The pure joy of receiving my Yellowstone Kelly Sonja I received my hat today after a delightful anticipation and … it fits perfectly!!! Please share my gratitude with Longfellow. Not only is the hat beautiful and iconic, It has the added significance of  being a thank-you present from my brother and sister for caring for my mother in her last and 100th year. I shall wear it with pride and pleasure.

From: François Jean-YvesSent: November-02-14 11:15 AMTo: service Subject: News from France Dear Sonja, Here are some news from France; The three hats {L-R Dunson, Blondie, Josey Wales} are well arrived and on their owner’s heads We have been absolutely surprised by the very high quality of the hats and we are very satisfied by the very good work you have done.
The three hats fits perfectly…We have all three another project and I will certainly recontact you at the beginning of 2015 to work with you again, if you want. I think that the beavers’s population is going to decrease abruptly You will find in an attached file a small picture of your work..Thank you very much again for your help and your kindness. Best regards Jean-Yves

We were excited to do some work for FOX ENTERTAINMENT early in 2014. We made a buscadero worn by Jed the Cowboy, in the upcoming Night at the Museum 3. As well were commisioned to make a bow quiver and a couple of arrow quivers. These were for the live action shoots, for the upcoming new version of the global gaming phenom, World of Warcraft. On Aug 12th we were excited to have the Costume Director and Supervisor from AMC’s Hell On wheels series come through our showroom! Hell On Wheels is filmed in and around beautiful Calgary AB, Canada (where we call home)! When Carol and Michelle were  done 30 minutes later they left with 10 hats, a couple pairs of chaps and assorted  hat and leather accessories. Look for them in the upcoming episodes of Season 4.

Hats: Mattie Ross, Virgil Cole , Pinkerton , Tom Harte , Cimarron, 6 Shooter , Pale Preacher, Modified Hidalgo, Texas Flat Town BossLeather: ‘A’ style wrist cuffs and our Open Range chaps

From: Richard Poole Sent: October-16-14 To: Service at The Last Best West

Subject: R Poole Hat Received Sonja, It has been quite some time since I last relished the arrival of a “special shipment” such as this. I can enthusiastically say I was not disappointed! The fit was spot on from the first time I put it on my head. The hand construction and attention to detail are hugely evident. It is a thing of beauty! I look forward  to opportunities to wear my new Rough Rider, and have a new appreciation for T.R.’s inspiration for hat design. Thank you. Richard Poole, DMD

From: Steffen Mittelhaeuser Sent: October-18-14 To: Service at The Last Best West

Subject: Re: HAT HAS SHIPPED {Town Boss} So, I got my hat. I contemplated other venues, i.e another Stetson/Rosignol, etc, but not this time. I wanted something different – unique. Hand made…custom. After all how many chances does one get in life? I searched the internet high and low and I came across this site: the last best west. Of course, I had to take a look. Hmmm, love at first sight. I went ahead and ordered a hat for my 55 birthday. Unbeknownst to my wife she was going to pay for it, but she did not know at the time.There is a roughly two month delivery time. Time well spent. After all, I am made for comfort and not speed so I was quite happy about the prospect of getting my hat in time for my birthday two month after ordering. I called and made some minor adjustments in terms of delivery. Well, I got my hat ahead of my birthday. It is tough to describe how well made my new hat is and how well it fits. I am sooo happy! My wife ( if you are looking at the photo (a less than perfect shot from a smart phone – what do you expect?)) of 33 years is all smiles. Thanks to Mary and “The last best..”for a wonderful hat that I know will accompany me in many of my travels to come. My horse sniffed  it and loves it too! Thanks Steffen

From: Steffen Mittelhaeuser Sent: October-09-14 To: Service at The Last Best West Subject: Re: HAT HAS SHIPPED Alright… this is the last best hat…{Town Boss} if you ever need a testimonial, well gimme a call

Two testimonials for the price of one – thanks Steffan you were a pleasure to deal with! TLBW

Brian TerhorstSent: Monday, September 22, 2014 Subject: RE: Custom General HatDear Sonja and the team at Last Best West, Well, you’ve got another satisfied customer in me. I ordered The General from you site and found Sonja to be a most helpful partner in the  shopping process. She made great suggestions for getting my measurements right and also for selected color combinations. She kept in touch during the time my new hat was being constructed and I was thrilled to find my box on my doorstep a week earlier than anticipated.This was my first purchase from The Last Best West and, in fact, my first purchase of a bona fide custom-made hat.

This was a major purchase for me and, the moment I opened the box, I knew it was worth the investment. The craftsmanship is superlative. It is evident to me that no other hat could be just like mine. The hand-stitching of the inner sweatband and outer ribbon make it very clear that a master milliner was at work. I had selected a color combination (i.e., whiskey base with chocolate ribbon) from images on the website and the hat I received is a perfect match. Since I was making the investment, I decided to spring for one of their woven horsehair hat bands (the 5/8″ double-tail black & beige). The hat band arrived a few days after The General and it is the perfect compliment to the hat. I’ve enclosed a photo. The photo went up on my Facebook page yesterday and there has been a non-stop stream of compliments. One of my friends actually added effects to create a wonderful sepia Old West version. I’ve included that too. My wife has been a great sport in supporting me in this purchase. Once the hat and hat band were in place on my head, she too became a satisfied customer. I was hesitant to tell her that, now that I’ve received this one, I’m going to want another. She didn’t even flinch and suggested I get a custom hat rack for the many hats that will be coming in the future. Thanks to The Last Best West for making my purchasing process so easy and enjoyable and for creating a hat that, I feel, will define my character and last me a lifetime! All my best, Brian (California)

From: Gary Lundberg Sent: September-26-14 To: Service at The Last Best West Subject: Re: Custom Augustus Hat SHIPPED Hi Sonja, I got the hat and after wearing it for a couple of days I am glad to report that I love it. The fit is perfect and I have had nothing but compliments about the hat. Thanks, Gary

From: Jens Rottner Sent: September-25-14 To: Service at The Last Best West Subject: Re: Rooster holster. Hello Sonja, Many thanks for your circumstands an your work!! The Rooster Holster arrived today via German toll Station!! I’m very proud of it! :-) Well done!!!! Greetings and again a lot of  thanks from Germany…..Jens Rottner

From: Brian Terhorst Sent: September-18-14 To: Service at The Last Best West Subject: Re: Custom General Hat SHIPPED Dear Sonja I received my hat today – The General. It looks fantastic!…

I am perfectly blown away by the quality of craftsmanship. The shaping, blocking, and ribbon trim are stunning and I just love the very evident hand sticking on the sweatband and other internal finishing…Many thanks! Brian

From: Mike B Sent: September-15-14 To: Service at The Last Best West Subject: Re: hat {Hickok} has shipped. Added my own band over the ribbon, now  I have the best poker night hat in California. Thanks you guys.

From: Bob Brashear Sent: August-27-14 Subject: Rough Rider Wanted to let you know how much I’ve enjoyed my 1898 RoughRider since getting it back in 2012. 100 percent beaver is a great all-weather hat! Couldn’t be happier. Bob Brashear Dallas, Texas

From: Rick Galindo Sent: August-26-14 To: Service at The Last Best West Subject: RE: Custom 1890s Cavalry Hat SHIPPED I received my hat today. Thank you once again best hat ever.

From: Kim Hoffman Sent: August-18-14 Subject: Re: Custom 1902 Campaign Hat Hi Sonja, I got your hat and it’s a beaufiful one! I was in Colorado last week and had to wait until today to pick it up. It was initially a bit tight, or felt so, but I followed the instructions and it loosened up immediately. Yours is a superbly well made hat and I am quite pleased. One question. On your site the 1902 Campaign Hat is featured with an eyelet, for an insigna. Would it be possible for me to purchase one from you? And if so, would it be something I could attach myself? Again, you make a beautiful hat and I thank you for your time, skill, and effort. Sincerely, Kim Hoffman

From: David Campbell Sent: August-13-14 To: Service at The Last Best West Subject: Re: M1911 Modern Shoulder Holster SHIPPED Got the holster…looks great! again thanks for your reply and great service..dc

From: Ernie Ventry Sent: August-13-14 Subject: Re: Custom Hickok Hat SHIPPED Love the hat! Looks like Wild Bill’s exactly! Thanks so much!

Ernie Ventry
Director
Western Icon Productions
www.westernicon.com/

From: b.lawlor Sent: July-31-14 To: Service at The Last Best West Subject: Re: Hat {Quigley Up Yonder} has shipped.

The new hat is stunning! I couldn’t be happier. Thanks Much, Bruce

From: Michael Coblyn Sent: July-29-14 To: Service at The Last Best West Subject: Re: I love the hat {1898 Roughrider} Sonja, Just got back from a six day motorcycle ride to and from Houston and returned to my new hat, which is perfect. Thank you, Michael

Dr. Michael Coblyn

Professor Studio Art

University of Massachusetts

Department of Art, Architecture and, Art History

From: Doug Davidson Sent: July-28-14 To: servicethelastbestwest.com/

Subject: Package arrival Hello Sonja…This package contains my Curly Bill rig – so thanks very much. It’s great and I absolutely love the quality of the materials and construction. Now for some ‘break-in’ time. Thanks for your assistance. Douglas E. Davidson

From: ntesla Sent: July-25-14 To: Service at The Last Best West Subject: Re: Hat has shipped Hello Miss Sonja, Longmire hat arrived on Tuesday evening. Hat is simply amazing!! Another perfect fit! And I am in awe of the two tail horse hair hat band…the pictures on your website do not do them justice!! I will send
you a picture in a few days. Thanks again for everything!!! Steve Lichtenwalner

From:
David Rutledge Sent: July-14-14 To: Service at The Last Best West Subject: Re: HAT {DeepMoss Bullock} HAS SHIPPED – DELIVERY TOMORROW Sonja, You are the BEST! Hat arrived on time, as promised, looks great. I couldn’t be happier. Now we’ll see how it works on my South Africa safari. I’ll let you know. Thank you again for all your help. Now I have to decide which one I want next. So many hats, so few heads! David

From:
Joseph Almasi Sent: July-12-14 To: Service at The Last Best
West Subject: Re: colours Sonja, I forgot to tell you,
I got the Tristan in the sand colour Friday a.m. It’s just fabulous. Cheers…..Joe

From:
George Molnar Sent: July-02-14 4:03 PM To: Service at The
Last Best West

Subject: Re: High Plains Drifter Hat (coming soon) Sonja!!….Thanks
…..Got The Hat Today…..Looks Great….I’ll Send You A
Picture Of My First Painting With IT…Also….I Added More
Dusting…You Will Be Shocked And Amazed!

From:
Edson Fahl Sent: July-01-14 1:17 PM To: Service at The Last
Best West

Subject: Re: Hat (Hidalgo) has shipped Hello, the hat is excellent. . .Thanks
Ed

From:
Clement Benenson Sent: July-01-14 1:10 PM To: Service at The
Last Best West

Subject: Re: Custom
6 Shooter Sonja, Just wanted to let you know
that I got my hat. It is beautiful! It could not have come
out more perfectly and when I am chasing the hounds this fall
in Maine after a black bear I will be wearing it proudly!
Thank you! Clement

From:
b.lawlor Sent: June-27-14 To: Service at The Last Best West
Subject: Re: Sheath SHIPPED Sonja, The sheath is absolutely beautiful!
Thanks for a quality product! Can’t wait to get the hat now. Bruce

From:
Torjus Sundsdal Sent: June-24-14 Subject: Re: Hat {1898 Rough Rider} has shipped Hi Just received my hat today. Feels excellent and looks
good….Brgds Torjus in Norway

From:
Dan Herald Sent: May-30-14 4:17 AM To: Service at The Last
Best West Subject: Re: Cole Jackson hat I rec’ved it its
great thanks!

From:
Michael Borkland Sent: May-28-14 To: Service at The Last Best
West Subject: Re: (1890s
Cavalry) Hat has shipped Got the hat. The fit
and comfort are incredible. Do you keep customer info on file
for future orders? I ask because I know I will be ordering
another hat. Thanks. Mike Borkland El Prado, NM

We keep
all clients hat sizes on file. TLBW

From:
Todd Hankinson Sent: May-27-14 6:25 PM To: Service at The
Last Best West Subject: Re: Rig has shipped Sonja – The
holster(Johnny
Ringo) and belt are beautifully made – very
good quality. I am very pleased with it. My Colt looks very
nice in it. Thank you very much. Todd Hankinson

From:
Monte Moore Sent: May-27-14 To: Service at The Last Best West
Subject: Re: (Justified)
Hat has shipped. Sonja, I should have sent
this note sooner, but life and work sometimes interfere with
my good intentions. The hat is great!

When
I first put it on, it fit like it was made for me. Hey, it
was! I’ve worn it almost everyday since and most of the time
I’ve been outside. Even wear it to the office daily. I guess
I’m viewed as a bit eccentric anyway.

Of
course, if the turnaround time was less than 8 weeks, it would
be great. But even in this day of 2 day delivery from Amazon
it’s worth the wait. You can temper that if you want since
I generally can’t find 8’s off the rack, but your product
is exceptional.

There
is one bad thing about my hat. It makes me want to buy another
– and I’ve got my eyes on two them! Hard choices ahead! Monte
Moore

From:
R Poe Sent: May-23-14 To: servicethelastbestwest.com/ Subject: Ben
Wade Order  Received
today, EXCELLENT!!!!!! Thank you, Rich.

Every
once in a while a client calls and leaves a nice voicemail
about their hat. Here’s
one from May 20 2014 from Wayne Davis.

From:
Dr. Robert W Dillon Sent: May-16-14 12:36 PM To: Service at
The Last Best West

Subject: Re: Your Custom hat Dear Sonja and friends, Received
my Quigley hat. It is grand to see and wear. Hat size is correct and
she fits like a new glove . Hope to order another hat in near
future. Thank you for the communications and excellent hat!
Keep my stats in your records . Ty. Dr Robert Dillon

From:
augustas Sent: May-14-14  Subject: Re: Your Custom hat Howdy Pilgrim, Hope every body is over the flu and feeling
better, anyway, my hat (New Town Hat coming soon) arrived
today and once again I’am very happy with the outcome, please
convey my appreation to monsuir hatmaker!

From:
dave Grossman Sent: May-12-14 3:44 PM To: Service at The Last
Best West

Subject: Re: Hat has shipped hi the hat (Hondo)
fits perfect!!!!!!! great job………… david grossman you
really did do a great job on the hat i couldn’t be more pleased…………….
and the fit is unbelievably perfect….

From:
Jim Erimie Sent: May-10-14 To: servicethelastbestwest.com/
Subject: Re: Hat has shipped Sonja: Got my hat (Tom
Horn) on May 9th. Its everything I had hoped for
and worth the wait..as excruciating as it was The fit and
crease are all good. I hope to order another sometime. Thanks
again for all of your service and craftsmanship. Jim
Ed Erimie

From:
doughuse Sent: May-08-14 To: servicethelastbestwest.com/ Subject:
Re: Hat has shipped Sonja, I absolutely love my new hat!
(Jim
West) It fits just as well as the first one
I ordered and looks awesome. Thanks to all of you and the
great job y’all did! Doug Huse

From:
Malcolm Harley Sent: May-08-14 To: Service at The Last Best
West

Subject: Re: Hat has shipped Love my hat, (Josey
Wales) truly a work of art. Thank you. Worth
every penny.

From:
Brian Dildy Sent: April-23-14 Subject: Re: executive
Saddle Bags Sonja, Just wanted to let you know
that I love my bag, and so does everyone else. Here is a pic.
Thanks again for the great job.

From:
Ray Lear Sent: April-18-14 To: Service at The Last Best West
Subject: Re: Hat has shipped Oh My Goodness !!!! You folks
know Your Hat’s !!!! The Ben
Wade hat fits AWESOME !!!! And Looks Great !!!!!
Thank You !!! Raymond – Center, ND ..

From:
Tommy Wood Sent: April-18-14 To: Service at The Last Best
West Subject: Re: Hat has shipped Hi Sonja, I received
my Indiana
Jones Hat today and I like it. I put it on just
as soon as I finished looking at it and wore it for the rest
of the day. It fit good and I like the color, maybe I’ll get
another one later on in another color. Thanks, Tommy
Wood

From:
Thomas LaGoe Sent: April-17-14 3:55 PM To: Service at The
Last Best West Subject: RE: Custom Cartridge Belt Hi Sonja,
Received my belt {3
inch cartridge belt} today, It looks great!
Thanks for taking care of the little slip up. It was worth
the wait. Regards Tom LaGoe

From:
Greg.shouse Sent: April-16-14 To: Service at The Last Best
West Subject: Re: Hat has shipped Received hat {Broken
Trail} and it is beautiful, far beyond expectations
and quality. No comparisons to date. I have owned others and
there is no comparison. I ordered in memory of my grandfather
and I am more than pleased and will order again for my wife
for our trip to Idaho this summer. Pictures to follow. Customer
service was awesome. Greg Shouse

From:
Stanley Danny L CIV USSTRATCOM/J7A Sent: April-16-14 2:21
PM

To: ‘Service at The Last Best West’ Subject: RE: Hat has shipped Sonja, Received the hat and love it. I do have a question
though. How do I remove the hat band ribbon that is on it
without damaging the hat? I also purchase a black leather
hat band {Texas} and want to use it instead. Dan

Dan Stanley

Senior Technical Advisor

USSTRATCOM Joint Exercise & Training Directorate

All our
hatbands that ship with our hats are stitched in place, and
are easily removed with a couple of snips. But the beauty
of our line
of hand-made hatbands is they simply slide over
the existing satin ribbon and bow, to give a new and different
look to your hat. One hat 2 looks!

From:
M W Sent: April-14-14 Subject: Re: Hat has shipped Sonja
Greetings. The hat (Tall
T) was received Thurs last. It arrived in fine
shape and was/is a right fine piece of work. I have introduced
it to the shower and have fine tuned it as is proper for a
hat that will reflect its wearers quirks and idiosyncrasies.
In short, I’m right proud of it and ya’ll. Thank You
Michael “A’Gaidhl” Willis Hondo,Texas

From:
Baylor, Matthew L Sent: April-14-14 Subject: RE: Hat has shipped Sonja, Hat {New hat coming soon! Henry Moon} is perfect.
You guys did an excellent job of making it from the description
and pictures I sent. Thanks, Matt Baylor

From:
Watson, John D MAJ Sent: April-14-14 To: Service at The Last
Best West Subject: (U) Belt UNCLASSIFIED

I
received it today. It’s fantastic. Thank you very much.

MAJ John
D. Watson

Chief of Staff, TMS

DCOM-Police

Afghanistan

It was
our pleasure to make a custom
modified 1911 Western holster with snap strap for
the Majors’ hammerless Beretta 9MM, with matching Masterson belt and
2mag belt pouch.

Our custom safari high-velocity cartridge belt in use in Africa. From: Larry Reynolds Sent: April-13-14 Subject: Ammo belt You recently made me this ammo belt for my .375 H&H for my safari in Botswana. It was absolutely perfect! You were the only ones who could fill my custom order. The fit and finish was impeccable, and I can’t thank you enough. Click for our custom gun leather page

From:
Ronald Many Trails Sent: April-10-14 11:38 PM To: Service
at The Last Best West Subject: Good job, folks! Hi Sonja.
Great hat. {Nevada
Smith} Love it. Aloha! Ron

From:
John Eastwood Sent: March-29-14 Subject: Re: Hat has shipped Sonja Sorry for the late response but have been traveling.
Just to let you know that the hat (New Fedora coming soon!)
arrived as scheduled, the shipping box took a beating and
was nearly destroyed but the hat was perfect, wore it everyday
while I was home and as expected another great hat for the
collection. Thank you guys for the great service and I will
be in touch for the next hat. – Best regards, John

From:
Sidney Kelley Sent: March-21-14 2:31 PM To: ‘Service at The
Last Best West’ Subject: RE: Hat (Jesse
James Homburg) has shipped Thank you, what
a fine hat!

From:
Richard Bibbins Sent: March-05-14 Subject: Re: Order Hi
Sonja, Please extend my sincere thanks and admiration for
this fantastic hat! (Butch Cassidy coming soon!) I love it
and your design suggestions made all the difference. One note.
Sadly i gave you incorrect measurements (kids: don’t drink
and size) – too big. After several attempts (including your
self-adhesive strips) i discovered the fix and thought i’d
pass it along. I bought 1/8″ thick x 1.5″ wide x
6″ long self-adhesive furniture felt, then cut the length
in half and tucked it *inside* the sweatband, with the sticky
side facing in and attaching to the sweatband. Works great!
Thanks again – an amazing piece. ~Rich

He “MacGyver’d”
it! Our customers are some kind of resourceful! As shown by
Richards’ ingeneous solution. Weather stripping also works
for taking up the slack, but he did not need to go to this
extreme. We would have been happy to resize his pure-beaver
hat, no charge, no questions asked. All
about hats and how we do it.

From:
Raymond Blum Sent: February-20-14 Subject: 100% I bought
a hat a few years back, (May 2011) 100% beaver it
was. Paid a good dollar for it too. Started out as a Wyatt if I remember right but it just ended up being my hat. I even
sent a picture of me on my motorcycle I was so happy with
it out of the box. I’ve worn my hat almost every day since.
For me ball caps are out, they’re useless. My hat has seen
weather from the Rocky Mountains in B.C which is where I’m
from, 30 years plus, to Newfoundland where I currently find
myself. In 2011 I made 7 trips across Canada from B.C. to
N.L. and back and my hat made every mile.

Once
in awhile I’m disappointed that my hat doesn’t look like it
has the miles on it that it does, but when you buy something
that can possibly last a life time, it wears hard I guess.
If you know anything at all about North Atlantic weather in
the winter, you’d know this hat has seen the absolute worst
weather Canada has to offer I’ll tell you that straight up.
100% means 100%. Anything less than that, is just that.

In
my opinion, if your mulling it over about the price tag, my
advice would be root for Nike and just do it. It can become
your good friend and faithful companion if your inclined to
understand what it can do for you. There’s a lot of hats out
there to buy and I researched them intensively considering
the investment. But the lids from The Last Best West are a
rare find these days I say. So, I say a genuine thank you. Sincere regards, Ray Blüm.

From:
Terry Davis Sent: February-15-14 Subject: Up-date on hat purchased. Sonja, Hope everything is going well. Just wanted to give
you an update on the Hat (Wyatt) I purchased from you all. I am very happy with it, I have
used it in several rain storms and it works great, and drys
out quicker than I expected. Also it is not only comfortable,
but it keeps my head warm. We have had several nights where
the temps were in the 30’s, and it kept my head warmer than
any other head gear I have used. Also I hate having my ears
covered so it was great.

I
have not put the badge on it as of yet. Mainly because I like
it just the way it is. If the State gets after me for it I
will cross that bridge when I get to it. The only thing I
am not sure about will be in the summer. I know it will provide
the cover from the sun, but not sure if it will get too hot.
I will update you again in the summer.

Thank
you again, I am very happy with the Hat and it is well worth
the cost. Also you and the rest of your staff have been great.
Oh what the hell, give them a raise. Sincerely Terry
B. Davis

From:
J Mergott/ Sent: February-07-14 Subject: Re: Hat has
shipped ya’ll have out did yourselfs. my new  Modified
Rossiter is the purtiest hat i ever seed. and it
fits perfeck. please make notes cause i WILL order agin and
it fits perfeck. my idea wif dis hat was to duplicate a hat
that would fit tha description of a hat worn by jeb stuart’s
common troopers. i bleeve ya’ll has did it. many thanks.
– jack mergott

From:
Dr. Robert W Dillon Sent: February-06-14 Subject: Re: hellol
3 Feb 2014 Got the {Custom
Hat bands} bands {Barbwire, Big
Boy and Cattleman}. Excellent quality . I plan to have u folks make me a quigly
down under hat soon. Ty.

From:
Robert Elgie Sent: January-31-14 Subject: Re: Custom
Bat Bowler, Hi Sonja; I hope you get this today
although I know it is late. I wanted to let you know right
away that I did just receive my bowler and I could not be
more pleased! The fit could not be more precise! The quality
and beauty is astonishing, please let the person who crafted
this hat know how impressed I am. Thank you for all your care
in being sure of the fit, I am so pleased with this investment. Have an excellent weekend! rob elgie

From:
Michael Coblyn Sent: January-20-14 2:31 PM To: Service at
The Last Best West

Subject: Re: HAT HAS SHIPPED Hi Sonja, Just got my hat {Broken
Trail} back. It fits great and it is the best
hat I have ever owned! You and your company have been a pleasure
to do business with! I do want to order a second hat, The
Professor, what size should I ask for? Best, Dr. Michael
Coblyn Professor Studio Art University of Massachusetts

From:
Anna & Simon Metcalf Sent: January-17-14 To: Service at
The Last Best West

Subject: Re: Hat has shipped Hi Sonja, My Hat (Little
J) arrived this morning I love it! Fit is perfect
and so is the colour! Thanks to everyone may it protect me
from the sun and weather for many years to come!!! Kind
Regards, Anna & Simon Metcalf “Beechfield” New
Zealand

From:
Tony Conway Sent: Monday, January 13, 2014 Subject: Re: Custom Yellowstone
Kelly hat. Dear Longfellow Yes it arrived in
perfect shape. It fits great and looks great. I will proudly
wear it and refer all who ask. Thank you so much for your
Kindness. Love beaver {pure
beaver fur felt} and your work is first class. Warmest Regards Tony Conway Conway Entertainment Group

From: Ethan Evans-Hilton Sent: January-09 Subject: RE: HAT HAS SHIPPED Sonja, I cannot express how amazingly wonderful you guys are. The hat (Hannibal Heyes coming soon) came today and………IT IS PERFECT! You guys really pulled it off. The hat band was stitched down but we managed to remove it with out incident and with the hat band we ordered from another artisan, well, all I can say is that I am speechless. She loves it! Thank you for making a 30+ year dream come true. Now I know where I am going to order a hat for myself from!! Thank you, thank you, thank you! Ethan Evans-Hilton Some clients enjoy finding a favourite hatband to compliment our great hats. Enjoy! TLBW

From:
Bonnie Krudis Sent: January-08- Subject: RE: hat (Justified) has shipped The hat is perfect!…Thank you! Todd

From: scottandmary Sent: January-08- Subject: Hat Photo…Happy New Year! As promised, I am attaching a photo of my 100% beaver, undyed natural “Little J” Christmas hat from The Last Best West! The hat, chair, and rifle all represent the same approximate time period in history…Again, my hat is really a special product. It has become an instant family heirloom. Congratulations, and Best Wishes, Scott Williams.

From: Ran Orr Sent: January-05-14 Subject: Mississippi Sleep Society Hello Ms Sonja this is Ran with the Mississippi Sleep Society. Sorry it had taken me so long to get this to you…I was going through some old emails and realized I never emailed you those pics from the winner at our meeting. I don’t have the pic I took that day because it was on my old phone. However I did catch up with the winner this past week and took a new picture. The winner, Toni McDowell, said that she loves her executive saddlebag. She is able to put all of her belongings plus her paperwork in one thing now and know where everything is at. I would like to thank you again for your more than generous donation. Attached is the picture with Ms McDowell and her saddlebag

2013

From:
Jana Li Sent: December-31-13 Subject: Re: Hat has shipped Hi Sonja, Just wanted to let you know I received my (Lady) hat and I absolutely LOVE IT!! The wait for it to be custom
made was well worth it, the hat looks awesome and it’s exactly
what I wanted! I will be wearing it to all my upcoming cowboy
action shooting comps and will wear it when I’m in Colorado
in June 2014 for the End of Trail comp. Hope you have a wonderful
new year, looking forward to purchasing more from you in the
near future! Jana

From:
scottandmary Sent: December-25-13 Subject: Christmas Hat! Hiya Kids, Well, here it is, Christmas Day, and I finally
got to unveil my “Little
J” 100% beaver hat that I received something
like two months ago! This hat is a true work of art…I am
at a loss for words when attempting to describe the exceptionally
high quality and craftsmanship that are obviously wrapped
up in my new hat..I have also ordered a hat
stand for my new hat…The detailed instructional
and informational literature is also highly appreciated…I’ll
be sending along some photos a little later on…Merry Christmas,
And Congratulations on producing such a high-quality piece
of American Western historical apparel! Best Wishes,
Scott Williams

From: Tony Conway Sent: Monday, December 23, 2013 Subject: RE: Custom leather holster and belt for Ms. Morgan. Dear Longfellow The Holsters arrived today just in time for Christmas, Lorrie is thrilled with the holster and its craftsmanship. She said you went way over the top on what she was expecting and that now she just might have to wear it on stage with her firearm. She wanted me to tell you a special thanks and that she will proudly wear the holster and tell anyone that asked where to order theirs. Thank you so much and I am sure she and Randy her husband will be the best looking couple in Country Music with their custom THE LAST BEST WEST holsters on their hips.

I am looking forward to getting my hat and with winter upon us it will come in very handy. Merry Christmas and Happy New Year and thank you so much for the wonderful product. Warmest Regards Tony Conway President & C.E.O. Ontourage ManagementNice words from nice people! Country music star, Lorrie Morgan, came by our booth in Nashville, and was admiring our Masterson holster and gunbelt. We ended up making her and her husband a rig, and were proud to do so. We will have a pic soon for you to admire! TLBW

From:
Mergott/ Sent: December-23-13 Subject: Re: Hat has
shipped Dear Sonja, please make a note in my file; this
hat fits perfectly. no wait: PERFECTLY. it arrived today safe
and sound. thanks folks. and happy christmas. -jack mergott
p.s. and happy new year!

From:
Throop, Gary Sent: December-10-13 To: Service at The Last
Best West Subject: RE: HAT HAS SHIPPED Dear Sonja, The
hat (Coming Soon Foyles Fedora) arrived last night.
What can I say? I’m in love! It’s even better than my 35 year
old Stetson, bought in New Orleans! (Now, of course, a bit
scruffy! But it had a great run!) I will be doing business
with you in the future. Someday when I have the cash, I’d
love to get an all beaver hat. Someday… Thanks again!
Gary M. Throop

From:
Owen Lydic Sent: December-05-13 2:07 PM To: Service at The
Last Best West Thank you for the fine work you did on
this hat. (Dodge
City) It’s really great. And I so appreciate
your getting it to me on time. Thanks again. Owen!

From: Chas Schmidt Sent: December-03-13 Subject: Pics of my hat and leather Hi, Sonja, Just wanted to send you a couple of photos of my Rocky Mountain Ranger and Curly Bill rig. I hope you like the photos, cuz I surely love my The Last Best West hat and leather! Regards, Chas Schmidt

From:
peter balatincz Sent: November-26-13 To: Service at The Last
Best West Subject: Re: Custom Unforgiven Hat Sonja, My
‘William
Munny‘ hat arrived and to say I was pleased would
be a huge understatement. Your hatter’s attention to detail
is amazing. I have looked at the hat from all angles and cannot
identify anything but a perfect replica. This also includes
the color – whiskey (as suggested by your hatter). The quality
of the finished product is excellent, and the fit is perfect.
I searched far and wide for a similar style of hat and thankfully
bought my hat from your company. On that note, reading forums
etc indicates that there may be demand for the ‘Wiliam Munny’
hat. Not sure if you have ever considered having this style
of hat as a stock item. Regards, Peter in Australia.

Now
Available! Thanks for ordering the first one Peter! TLBW

From:
Ted K Sent: November-27-13 To: Service at The Last Best West
Subject: Re: Good things come to those who wait …Travis/Sonja, Hey thanks for the support…But yeah, the hat (1902
Marine) is amazing. I still can’t get over
it. I wore it incessantly on that 4 day camping trip…Have
a great Thanksgiving all. – ted

From:
Joseph Almasi Sent: November-11-13 To: Sonja Subject: New
Hats Greetings, Sonja. Got my Westerner
hat Friday morning, just in time for the long weekend.
Looks great. Fits perfect. Love the chocolate colour. I’m
sending you a few photos, with both the plain leather hatband
it came with, and the one I put on with some hardware on it.
More contrasting, you know. Have already had many nice compliments.
Sorry, but I had to model it. You’re stuck with my mug.

I’ll have to send a separate email with some pictures
of the Orry Main I got a couple of months ago (the file would
be too big). Finally found the disc to get the photo program
into my PC. The Orry
Main is my favourite. I am partial to down brim
hats. The bone colour is really nice.

The telescope crown is better than I thought it would be.
This Westerner is my first one of these. I may have to get
another one, soon as I decide on the style and colour.

Cheers…..Joe

From:
Dean Misiewicz Sent: October-31-13 Subject: Re: Tall
T hat Hi Sonja, I received my hat today and
I love it. It far exceeds my expectations. The fit was spot
on. The color (dyed natural) was excellent. The hat is quality
made. Thanks for a great product. Dean misiewicz

From:
doughuse Sent: October-30-13 Subject: Re: HAT HAS SHIPPED Hello! I just received my new hat (short
crowned Pinkerton). I LOVE IT! The hat came
out just as I wanted AND the fit is perfect. Thanks for including
the information sheets. Thanks Again, Doug

Custom Wild BillGood evening Sonja,as promised in my last email I herewith send you some pictures made during our last Western Shooting. I wear the Wild Bill hat from you on these photos. I also wear a gun belt with an old S&W American No. 3 (6.5 inch barrel, cal. .44 S&W Russian) and an old nickel-plated Colt Mod. 1973 SAA, cal. .44-40. and my original Winchester rifle Mod. 1892 in cal. 44-40. I am very satisfied with this hat and your craftsmanship. Excellent work! And I am looking forward to place more orders with you in the future. I also gave a recommendation of your products to some of my Western friends. Kind regards from Germany Joachim F. Schröer

From:
Michael Gripenstedt Sent: October-09-13 To: Service at The
Last Best West Subject: Re: REVISED ORDER Hi, I received
my hat yesterday and its the best hat I have ever owned, its
awesome! I will take a picture and send it to you when the
hat is “broken in”. – Michael

From:
j_paul Sent: October-07-13 Subject: HAT HAS ARRIVED! Hello
Sonja My Dobbs
fedora (Harries custom version) arrived safely
today. It’s a thing of beauty and no doubt it will be a joy
forever. I can’t begin to tell you how pleased I am with my
new hat, I can’t really afford it; in the past I’ve never
paid more than around £40 for a wool felt hat (what’s
that, about $70?) but this year is my 50th birthday and my
wife treated me. I’ve never before experienced such a top
quality hat and now I can’t go back to my cheaper ones. Thank
you very much Last Best West for your excellent customer service,
you wonderful craftsmanship and for my beautiful hat. I’ll
be back in January to order another hat, a summer one this
time. Take care Jonathan Harries Sheffield UK

From:
ntesla Sent: September-28-13 9:38 AM To: Service at The Last
Best West Subject: Lonergan Hat Hello Miss Sonja, I received
the Lonergan hat on Thursday
and I want to tell you I am amazed at the quality and craftsmanship!!
You have exceeded my expectations! I love it…it is a perfect
fit and I look forward to wearing it proudly every day! Thank
you again for everything. I will definitely be buying more
hats from you fine folks. Take care, Stephen Lichtenwalner

From: keithrcainSent: August-27-13 11:25 AMTo: Service at The Last Best WestSubject: Re: LEATHER ORDER HAS SHIPPEDSonja, Just arrived, couldn’t be happier with it. The craftsmanship is all that I hoped for. Your folks couldn’t have been more accomodating, from order to shipping, all exhibited genuine concern in ensuring my complete satisfaction. Many thanks! Sheriff Keith Cain
Recently purchased Masterson holster and belt rig from y’all. Stephanie asked I send some pics. Here they are. The holster is perfect, thanks for everything. Sheriff Keith Cain, Daviess Co (KY) Sheriff’s Office

We are
proud to make quality gun leather for many serving soldiers,
Sheriff’s, Marshal’s, State Troopers, and others who stand
on guard for Democracy. TLBW

From:
Robert ‘Doc’ Gowdy Sent: September-19-13 3:26 PM To: Service
at The Last Best West Subject: RE: HAT HAS SHIPPED The
hat (open crown “Mister
Howard“) arrived yesterday. It is awesome.
Correct me if I’m wrong, but it looks SO Civil War! Doc

From:
Joseph Almasi Sent: September-18-13 To: Service at The Last
Best West Subject: Re: Custom Westerner Hat Hello Sonja
Got my Orry
Main a few days ago, and have been wearing it every
day to get it settled on my noggin’. It may be the best
hat I own, and I have 12 fur hats. Many nice compliments on
it. Can’t wait to get the Westerner.
I’ll be looking to order a third hat, soon. I am a Hat
Guy. Cheers…..Joe

From:
Mike Terrell Sent: September-14-13 7:31 PM Subject: Re: RE:
RE: RE: HAT HAS SHIPPED Very happy with the Bragg hat…Thank you.

From:
Aaron Baker Sent: September-09-13 7:06 PM To: Service at The
Last Best West Subject: Re: Modified
shoulder holster order. Got back from vacation!
And my holster is here! Looks great!…Thanks! Knife fits
great and color is just right!

We modified
our shoulder
holster into a completely new design, that incorporates
a holster, knife sheath, and cartridge loops, in a 2-tone
color. Look for this new shoulder rig in the coming months.
TLBW

From:
Dan Tumiati Sent: September-05-13 Subject: Re: HAT HAS SHIPPED Sonja, good morning. Recieved my hat (Ben
Wade with embossed green hatband) and it is awesome.
Fits perfectly. Really pleased, thank you.

From: HOWARD TWEDDLESent: September-01-13To: ervicethelastbestwest.com/ Subject: Thanks.Dear friends, I first would like to congratulate yourselves and your company, for the excellent job you did for me back in June 2013. I had a last minute order request, for a Quigley Up Yonder hat! Not only that, but to be sent to the Lonesome Spur Ranch, in Montana for the 7th June 2013. With only a few weeks to that date, you were able to supply an excellent hat! On my arrival at the Ranch, I was immediately informed that the hat had arrived! i couldnt wait to open the box! hell!

For the first time in years I got real excited, and over a damn hat! but I wasnt disappointed, no Sir! The colour, sahara, was just right, perfect in fact, the gold blocking inside! So please accept my thanks on a job well done, its been a while for me to get back to you, and you probably forgot the order, but i cant thank you enough. My stay in Montana was the best! Its true what they say, ” you gotta have the right hat for the job!” I still wear my hat when i ride back here in the Uk, and have had many admiring comments, thanks again, bless you all. Cheyenne Jones

From:
Timothy McCaig Sent: August-28-13 To: Service at The Last
Best West Subject: Re: HAT (Broken
Trail) HAS SHIPPED Sonja…I love the hat and
it fits great. Thanks again for all your great work. I am
looking forward to wearing it for many, many years!!! Tim

From:
keithrcain Sent: August-27-13 To: Service at The Last Best
West Subject: Re: LEATHER ORDER (Masterson
holster with Cartridge Belt) HAS SHIPPED Sonja,
Just arrived, couldn’t be happier with it. The craftsmanship
is all that I hoped for. Your folks couldn’t have been more
accomodating, from order to shipping, all exhibited genuine
concern in ensuring my complete satisfaction. Many thanks!
Sheriff Keith Cain

From:
Joachim F. Schroeer Sent: August-18-13 Subject: AW: Inquiry
for ordering a Western Movie Hat model “Wild
Bill” Good evening Sonja, this mail ist
he confirmation that I have received the hat and declared
at the customs last Monday. What a fine hat and work from
your company!!! I am very happy with this hat.

We
will have a Western shooting and camp at the first weekend
in October. Then I will have some photographs with my equipment,
my clothing and of course of that new hat. At this time I
will send you some of these photos for your purposes. I am
very proud and satisfied with this hat. Thank you very much
and your colleagues for that excellent craftsmanship. Looking
forward to get some more of your products in the future. I
will return with photos by est. Oct. 10, 2013. Best regards
Joachim;-) in Germany

From:
randal.ritter Sent: August-10-13 6:39 AM To: Service at The
Last Best West Subject: Re: HAT (Broken
Trail) HAS SHIPPED Howdy Sonja, I like the
new hat. I’m taller now and my personality has improved…:-) Thank you for your kindness, Randal

From:
Jan Kregers Sent: August-09-13 5:26 PM To: Service at The
Last Best West Subject: Re: HAT (Paladin)
HAS SHIPPED Hi, Sonja! UPS just delivered my hat! It fits
perfectly, and I could not be more pleased! It looks exactly
like Paladin’s late season gunfighter hat, and I almost don’t
want to take it off my head. Thank you all so, so much– it’s
a dream come true… Thanks again foreverything! Jan

From:
Jared Bernard Sent: August-08-13 Re: Hat (Pale
Preacher) has shipped Good Morning! I just
got home and my parents had my hat waiting for me. I ABSOLUTELY
LOVE IT. It is a little tight front to back, but I am following
your instructions for gentle stretching. I will likely be
ordering another hat from you guys soon! Thanks again!
– Jared

From:
Robert ‘Doc’ Gowdy Sent: August-04-13 To: Service at The Last
Best West Subject: RE: Pork Pie Hat Gin “Tinker Bell”
Crowder wearing her awesome Last Best West “Classic
Pork Pie Hat.” Now THAT is a HAT!!! (And a
girl, too!)… Doc

 

From:
Larry Reynolds Sent: July-29-13 3:24 PM To: Service at The
Last Best West Subject: Re: Safari
Cartridge Belts have shipped Cartridge belts
arrived today, they are exactly what I wanted, they are perfect!
Thank you so much for all your help. Larry Reynolds

From:
Christopher Lockhart Sent: July-22-13 To: Service at The Last
Best West Subject: Re: HAT HAS SHIPPED Sonja, The hat (Jake
Lonergan) is stunning, deifnitely one I’ll
keep and use for a lifetime. Regards, Chris

December 20 2013 You just never know who you will meet through our website! Rob Cummings called us looking for one of our custom hatbands, and by the end of the conversation we found out that Rob was a talented artist. After exploring his “Painted History” website we fell in love with the subject and colors of this painting called, “Last Respects”, and have ordered a print of it for our office! Mr. Cummings has a colorful and varied background and has a unique way of painting historical cowboy subjects. We think anyone that helps keep the old west alive is Ok by us and we like to give a shout-out when we can. Check out Rob’s other paintings at The Time Painter.com/

From:
Kent Jon Peters Sent: July-09-13 To: Service at The Last Best
West Subject: Re: Ben
Wadehat. It arrived and is absolutely perfect!!!
Thank you!!!

From:
kmjepson Sent: July-05-13 Subject: RE: Tom
Horn Hat (IN CAMO FUR-FELT) has ARRIVED Sonja,
My hat arrived about two hours ago. I just finished shaping
it and it’s PERFECT. It’s everything your web site advertised
and looks great. Thanks for the quick responses to my E-Mails,
too. I’m a satisfied customer. Best regards, Dave Jepson

From:
BrueningAG Sent: July-03-13 2:11 PM Subject: Hat arrived Hi Sonja, just received my custom TRISTAN
hat (with
a Marston hatband). One of the few things I
can´t improve. Perfect fit, excellent quality. Exactly
as ordered and even better than expected …I shall come back
with some photos buthave to wait for better weather in the
next days. Thank you. Andreas

From:
Gregory Nellis Sent: June-24-13 To: Service at The Last Best
West Subject: Re: Hat has shipped Love the hat (1890s
Cavalry) . You guys did a great job.

From:
Robert ‘Doc’ Gowdy Sent: June-21-13 To: Service at The Last
Best West Subject: RE: Hat has shipped The
pork pie hat has arrived. It fits perfectly. More
importantly, it looks AWESOME! I think it looks better than
(or at least rivals) the pork pie Tom Weston-Jones wears on
BBC America’s “Copper.” Great job! I’m very pleased.
All of you at The Last Best West are awesome. I’ve worn hats
all my life, starting with my tour of duty in the United States
Marine Corps. I’ve bought hats from a lot of hatters, but
to my lights, The Last Best West is/are the finest hatters
I’ve yet encountered. Your service is awesome. Your hats are
awesome. I mean downright great! Your prices are affordable,
and the product cannot be matched (to my mind). Thanks
so much, Robert “Doc” Gowdy

From:
walt.hampton Sent: June-16-13 To: Service at The Last Best
West Subject: Re: Hat has shipped Sonja, I have received
my hat (Ripper Fedora, Coming Soon!) and am extremely pleased with it. You folks do some really
great work. Thanks for the great service as well. -w

From:
Joseph Crisanti Sent: June-03-13 3:30 To: Service at The Last
Best West Subject: Re: Custom Masterson
Rig Sonja just received holster- exactly what
I wanted – quality and workmanship surpass expectation thanks
again Joe

From:
Adam Sent: June-02-13 To: Service at The Last Best West Subject:
Re: Hat (1898
Roughrider with no side pinch) has shipped Delivered,
I love it! GySgt. Adam J. USMC

From: Larry Pillard Sent: May-30-13 To: service Subject: Picture Hello Sonja, I promised you a photo of your hat (CUSTER) in use in Switzerland. As I think I mentioned this was for a colleague’s birthday party and the theme was to wear a national costume. It was held at a beautiful old Chateau on Lake Geneva. Thanks again for the great service, the great hat and the great communication. I will be a return customer. Best regards LP

I may have better photos later but this one includessome colorful Swiss costumes as well…

From:
Aaron Baker Sent: May-27-13 11:17 To: Service Re: Hats have
shipped Hello Sonja! I just returned from a week of festival
work and found out I received a couple of hats! I only got
to open the custom
rossiter because the other hat is for fathers
day from my wife. I wanted to let you know that Longfellow
(and Monty!) did another great job! Of course without your
service who knows? Haha thanks (again) for your help. Aaron

From:
Barron Sent: May-25-13 To: Service at The Last Best West Subject:
Re: Dylan hat Hi just wanted to let you no I received
my hats (Dylan and Dylan
Thunder) extremely happy with them thanks for
all your help. Rhys

From:
alh Sent: May-16-13 To: servicethelastbestwest.com/ Subject:
RE: Wind String SHIPPED Hello Sonja, I received my hat
last night and I’m very pleased with quality and fit. I will
be ordering another in the future. . .since the hat fits so
nice. Al

Another great customer!When a new client orders 6 hats before even seeing one of them, well, we think he deserves a special Howdy-Doody! If you get to Oakland, California, and like live music check out whats playing at Oakland Metro and drop in and say hi to Aaron! From: Aaron Baker Sent: April-26-13 To: Service at The Last Best West Subject: Re: HATS HAVE SHIPPED Hello Sonja! Got the hats. The charcoal on the York and dobbs are awesome! I love the York best! The whiskey color is my favorite though. The modified Dylan thunder seems a bit large however and doesn’t quite sit on my head right. I think if I just wear it it will be fine. Nothing like use to get a hat worked in. Very happy with your service and politeness. Aaron Baker

Our Colonel Yorke hat in Charcoal, with medium trail dust. Aaron added a rattlesnake hatband to give it his own stamp.

From:
Lillian Milinovich Sent: May-02-13 Subject: Marc’s hat, Sorry
I didn’t get a chance to let you know how the hat worked out.
it is a very beautiful well done hat. It was a little tight
and we are following your directions to stretch it a bit.
every day we adjust and it seems to be working. Again
thanks Lillian Milinovich

From:
Belinda Sent: April-03-13 Subject: Re: Hat has shipped! Howdy! Sorry it took so long to reply. You all deserve the
acknowledgement of doing a phenomenal job in recreating The Augutus
Hat. It made Tim Kirby one happy fella on his birthday,
what a surprise on his face…Thanks so much!! Sincerely,
Belinda Croff

From:
billcurtis Sent: April-02-13 Subject: RE: Custom
Open Range Hello! I received my hat today and
was shocked that it arrived so fast! It looks amazing and
is a perfect fit and extremely comfortable!!…I am extremely
pleased and will wear this hat with pride! Next on the list
are the Open Range
chaps….time to start saving. Well done and best
regards, Bill Curtis

From:
walt.hampton Sent: April-01-13 To: Service at The Last Best
West Subject: Re: Quote request Sonja, I have placed the
order for the Dobbs fedora and appreciate yoou being able
to get back to me so quickly. I believe the last time I ordered
you needed the name to go inside the hat, it should just read
custom made for Walt Hampton. Also, I ordered a Charley
Prince hat from you a few years back and would
just like to say how much I have enjoyed the hat. You make
a product of outstanding quality. I am truly looking forward
to getting my Sgt. Drake Ripper Street fedora! thanks
again, Walt

From:
James J. Volker Sent: March-27-13 To: ‘Service at The Last
Best West Subject: RE: Volker, Hats (Monty and Vin) Love both hats! Thanks!

From:
Alfred Zeve Sent: March-22-13 Subject: Re: Custom
Virgil Cole Hat Sonya It is beautiful and the
feel of the beaver is amazing! Thank you L B OF T W

From:
jrogers Sent: March-21-13 To: Service at The Last Best West
Subject: Re: Rifle Sheath Order (Matching buckskin Package. Sheath, Medicine
Pouch, and Rifle Butt Slide) Hi
Sonja, got the rifle sheath today. It’s great! Thanks a bunch.
JDR

From:
Jan Christer Steinsvik Sent: March-13-13 To: Service at The
Last Best West Subject: RE: Johnny
Ringo rig has shipped: Hi Sonja I picked up
my (2 gun) rig this morning, and I have to say you
guys don’t disappoint. The fit and finish is truly amazing.
It looks really professional, and still if you look close
you can see its handmade and not made by a robot. In my book
that is what period correct rig should look like. My Guns
fit perfectly like it was made for them, hahaha I guess it
was so

Anyway
I really love the rig and was contemplating wearing it for
work But with the Norwegian gun laws I would most likely go to
jail for ten million years. Looking forward to testing it in the SaaS club on Saturday.

Thanks
a million. Will order a hat from you soon, just need some
more money

Regards;
Jan Christer Steinsvik in Norway

From:
EDWARD REMINGER Sent: February-26-13 To: Service at The Last
Best West Subject: Re: Custom Ben
Wade Hat Sonja: The new hat just arrived in
the mail yesterday.This one also fits perfect. Your hats are
awesome! I will probably order another hat at some point.
I just have to decide which one. Kind Regards, Ed

From:
Troy Reddick Sent: February-25-13 To: Service at The Last
Best West Subject: Re: Hat has shipped Here is a picture
that was taken by a spectator at the Chuck wagon competition
in Pigon Forge, TN. (taken by Troy “Rusty” Keesee
) It’s a picture of me, (Troy Reddick), with the new “Young
Capt. Call” (Comanche Moon ) hat. I like it so much that
I’ll be ordering another one real soon. Thanks. Troy
Reddick skilletandspurs.com/

From:
Casey Sent: February-22-13 To: servicethelastbestwest.com/
Subject: Your hat (Capt.
Call) in use (Picture of Casey in Afghanistan)

From:
Mike Lynch Sent: February-19-13 To: Service at The Last Best
West Subject: Re: Lynch Dead
Eye Marston Hat Sonja -The Dead Eye Marston just arrived. Perfect fit!
I love it! I can’t wait for the Cowboy Action Shooting season
to start in these parts (March). Many thanks! I love he hat! – Mike

Sent:
February-14-13 To: Service at The Last Best West Subject:
Re: Hat has shipped Sonja, My Coming Soon! “Young
Capt Call” hat just arrived. WOW! Great quality and look.
Please keep all my information on file for this hat, as I
will be ordering another one just like it. Only in another
color.!!!! Troy Reddick

From:
ajcourteau Sent: February-08-13 To: Service at The Last Best
West Subject: Re: Blondie
Rig I just got the new rig this morning. I
really like it! Fits me and my pistol perfectly! Thank you
for making such a great piece. Sincerely, AJ Courteau

From:
Rance Sent: February-06-13 To: Service at The Last Best West
Subject: Re: RE Cavalry cord. Sonja and to the staff at
“The Last Best West”; My cavalry cord arrived
yesterday and I put it on! It truly adds to the distinguished
style of the {Tall
T} hat! I wore it today to one of my favorite
cafes here in Payson, and all I can say is; everyone raved
about the style of the hat overall!

That
says a lot as I have worn Stetsons for years but this hat
has special meaning to me! I met Randolph Scott many years
ago in Burbank, California and he left a very indelible impression
on me. Scott was not the introverted or egotistical type that
is usually the case in Hollywood; rather, very down to earth
and curious. I told him of my early childhood in Colorado
being raised on a 5500 acre Hereford cattle ranch and understanding
the ways of the West. He was attentive and very warm and a
true intellectual in many ways. Your making me this hat is
like maybe paying homage to a great actor, man and a true
statesman!!!

My
close friend said that this hat IS me!!!! That to is a compliment
which speaks highly of the quality and workmanship that went
into creating this hat for me. It fits perfectly and as you
say on your website, each hat even though made as a representative
of the style; each one is different. that I like!!! In passing,
I had a hat made for me 13 years ago by a company in Montana,
based on the standard style. Even though it was good, I think
your creation would have been a much better rendition based
on the hat I now own from your company!!! I am quite pleased
with the outcome and quality of the final product. This will
most likely whet my appetite for another style from you in
the near future!!! Keep up the good work!!! From a very pleased
patron!!! Rance

From:
Terry L Taylor Sent: February-01-13 To: Service at The Last
Best West Subject: Re: Custom Doc
Holliday Sonja, Received the hat and I am so
pleased. Too big in size, but I measured wrong. Took to a
tailor, and I am ready to roll. Besides I’m the fastest cross
draw in the East. lol Terry

–
Our customers are resourceful! TLBW

From:
tmartenson Sent: January-28-13 To: Service at The Last Best
West Subject: Re: shoulder
holster Hello Sonja….Just happened upon your
delivery! I don’t usually go out to my front porch…but there
in an inconspicuous brown box sat a delivery form none other
than the last best…..I was just thinking of sending you
a message because I had not heard anything about a shipment….anyway
the holster looks great! I could use a tutorial on how the
little belts are suppose to fasten though….will you please
advise….thank you Todd

From:
SHARON WING Sent: January-30-13 To: Service The Last Best
West Subject: Fw: Eric in his Decker Hat once again you guys outdid yourself. The fit is great
and he loves his new hat and is looking forward to his next
new hat that he ordered the Plainsman to go along with the others {this will be seven!} he ordered from you. Thanks again for such a great job and
being such nice people.

From:
Paden Smith Sent: January-24-13 Subject: Re: comment on order
recently made order Hello sorry for the delay in replying
but i received my hat {1890s
Cavalry} about a month ago and am very pleased
with it thank yuns for the quality it is a wonderful hat Thanks, Paden Smith

From:
Rance Sent: January-21-13 Subject: Calvary Cord: Dear
Sir; This is in regard to my recent purchase of a very fine
hat that arrived today!. . .the
Tall T hat. It is exactly what I expected. Very
well done!!! What I failed to order was a Calvary Cord for
the hat. I noticed six variations of the item in the website.
I am requesting a “black” cord for my hat. I would
assume black would go better with the style of the hat. You
may use my credit card I authorized you to charge for my hat.
If you have any questions, by all means please let me know.
Once again, a very fine and accurate rendition of Randolph
Scott’s hat. Regards, Rance A. Nethken

From: Rhyl Lewis Sent: January-13-13 To: servicethelastbestwest.com/ Subject: Thornbury Custom Lid Hi Sonja, We are loving James’s custom lid (Modified Custer) and wanted to send you a glimpse of its new home. Next time James will be gigging in it! Thanks for everything. Rhyl and James in Australia. James Thornbury is a world-class guitar player and musician. Here’s a video on YouTube of James re-united and performing with seminal blues-rock band, Canned Heat.

From:
EDWARD REMINGER Sent: January-08-13 To: Service at The Last
Best West Subject: RE: Custom Ben Wade Hat Hello Sonja:…I loved my previous hat {Charley
Prince} order and I get compliments from people
about the hat all the time… I look forward to receiving
my new hat. Kind Regards, Edward Reminger

From:
Likavec, Linda Sent: January-03-13 To: Service at The Last
Best West Subject: RE: response to Joe Likavec Hi Sonja,
Joe was so happy with his {Charley
Prince} hat. I thought I would send you pictures.
Happy New Year! Linda Likavec

For older client comments and testimonials from 2010-2012 click here.

For older client comments and testimonials from 2009 and prior click here