From: Paul Scofield
Sent: September 12, 2024 10:35 AM
To: service
Subject: Re: Hat has SHIPPED [Orry Main – Patrick Swayze Hat]

Got it! Looks awesome and fits perfectly. Thank y’all very much. 

From: shadowsix
Sent: September 14, 2024 3:37 PM
To: service
Subject: Re: [Jim West Cowboy Hat] SHIPPED The Last Best West “Order # 26036”

Hi Sonja,

Sorry I didn’t get back sooner with a picture, had a very busy summer.

The attached picture is from an Alaska cruise I was on a month ago in which I got many compliments on the hat from young and old alike!

[…]

Best regards,

Ross Miltenberg

From: Carter Green
Sent: September 7, 2024 10:12 PM
To: service
Subject: Bowler Hat Recieved

I got the hat shortly after it shipped and couldn’t be happier with it. Beautifully made and a perfect finishing touch to my Pinkerton outfit, or just casual wearing. My thanks for the beautiful badge as well!

-Carter

From: Bob Beamer
Sent: September 4, 2024 1:54 PM
To: service
Subject: Re: [The Last Best West]: SHIPPED BEAMER Sundance Kid Hat order #26132

Sonja,

I recieved my hat and I just wanted to thank all of you for the wonderful efforts on my behalf. With very little to go on, you have made the perfectly fitted hat for me. It’s just plain perfect and I am more than delighted. I’m looking forward to fall and winter . Being that it is 50% beaver felt it will be durable and warm. You folks do wonderful work. 

Best,

Robert Beamer

From: hstromberger2020
Sent: August 29, 2024 8:17 PM
To: service
Subject: RE: [The Last Best West]: SHIPPED STROMBERGER Augustus Custom Hat order #26142

Sonja,

My hat arrived today.  I don’t know what to say except, WOW!.  What an excellent job.  I’m very impressed.   The shape, fit, color, everything is perfect.  Thank you so much.  Please tell everyone involved they did a great job.

Best regards, 

Harold Stromberger 

From: Ray Gray
Sent: August 23, 2024 10:40 PM
To: service
Subject: Re: Custom Hat questions! [Boss of the Town Hat]

The hat arrived! It’s wonderful. Feels good. Fits perfectly and snug but not too tight. And the hats shape is absolutely beautiful and perfect. It was worth the wait!

From: Andrew Brown
Sent: August 22, 2024 9:05 PM
To: service
Subject: Re: Order 26063 [Good Indian Rifle Sheath]

Hi Guys

The long travelled item has arrived. Looks great thank you very much

Andrew

Sent from my iPhone

From: Mike Jenner-Jones
Sent: Wednesday, August 21, 2024 10:48 AM
To: service
Subject: Re: [The Last Best West]: Jenner-Jones Modified 1957 Hat order #25939

Howdy, Sonja!

I just received my 1957 Model and it looks mighty swell! Right down to the hatband, I absolutely love it! I feel like a mix between Longmire and Teddy from Westworld. Plus, I feel like a character from a TV series. Anyway, I shall be looking forward to my Vintage ’76 Wales Outlaw Rider  soon hopefully by the end of the year.

It sure has been a pleasure doing business with you as always, we’ll see what the future may hold.

-Mike ‘Kid Slim’ Jenner-Jones, the Fastest Gun in the Middle (North, South, East and West are already taken anyway).

From: glenn theal
Sent: Monday, August 19, 2024 7:11 PM
To: service
Subject: Re: [The Last Best West]: SHIPPED Theal KILGORE HAT order #22521

Hi, Sonja:

After receiving my first cowboy hat from the Last Best West, I was thrilled with the quality of the product.  So, I decided to order another, the Lt. Col. Kilgore.  Unfortunately, when the hat arrived it was crumpled and severely damaged in shipping.  

Although I was greatly saddened by this, customer service at Last Best West was absolutely amazing.  Without asking for the damaged hat to be returned and without any bureaucracy,  they immediately replaced the hat and had it to me in a short period of time.  The second version of the hat arrived in perfect condition.  Like the first I purchased, it was a great fit and of outstanding quality. 

I receive compliments whenever I wear it and I always tell others to check out the Last Best West for quality products and workmanship with excellent customer service.  It’s only a matter of time before I order my next.  Thank-you so much!

Glenn Theal

From: Franz Jägerhuber
Sent: Saturday, July 20, 2024 11:51 AM
To: service
Subject: Re: JAEGERHUBER hat has shipped [DOC HOLLIDAY COWBOY HAT]

Hello! I just came back from my trip and picked up the package at the post office.

I love the hat! Thank you so much for all the good support and for making and shipping the hat!

Have a good day!

Franz Jägerhuber

From: Scott Seavers
Sent: Friday, July 19, 2024 4:51 AM
To: service
Subject: Re: Order #25849 [Longmire Custom Hat]

I received the hat yesterday — worth the wait.

Thank you,

Scott

Scott Seavers

From: Michael Kaiser Sr.
Sent: Wednesday, July 17, 2024 12:36 PM
To: Service at The Last Best West
Subject: Re: M1911 Modern Shoulder hoster

Thank you very  much I have a cheap shoulder hoster but it just crosses in the back. When I saw this one I had to have one. You all do some beautiful work I bought a captain Carl  hat a few years back and everyone I run across ask where I got it I tell them the only place that they are going to get a quality product is from yall Thanks again for the reply e-mail Have a nice day 

From: Brad Davis
Sent: Friday, July 12, 2024 3:39 PM
To: service
Subject: Re: [The Last Best West]: SHIPPED DAVIS Modified Sundance Hat order #26300

Sonja, hat has been received and it looks great. It’s slightly snug but I’ve tightened the stretcher. It’s still very wearable and I think it will stretch just fine. Thanks again! I leave for my trip Monday so perfect timing!

From: shadowsix Ross Miltenberg
Sent: Thursday, July 11, 2024 11:04 PM
To: service
Subject: Re: SHIPPED The Last Best West [Jim West Hat] “Order # 26036”

Hi Sonja,

Received the hat today, it came out beautiful! Will take pictures in the next week.

…

Thank you!

Best regards,

Ross Miltenberg

From: Maynard Valentine
Sent: Saturday, June 29, 2024 8:10 AM
To: service
Subject: Testimonial 1902 Marine Corps Campaign Hat Pecan

I am writing to express my deepest gratitude and appreciation for this wonderful Marine Corps 1902 Pecan Cover.

I have ordered a second one in an olive color as well.

Sincerely 

M. Pratt Valentine 

MSgt. USMCR Ret

From: George Allen
Sent: Tuesday, June 25, 2024 4:16 AM
To: service
Subject: Re: Your The Last Best West order [Classic Bowler Hat] has been received!

My hat arrived yesterday .   Great job and a perfect fit !    I could not be more pleased .

Thank you, it is well worth the wait . 

Maybe Sunday when I am cleaned up for church service my wife can take some photos .

Thanks again , Great Hat

George Allen 

From: Mike Vondrak
Sent: Sunday, June 2, 2024 2:08 AM
To: service
Subject: Re: [The Last Best West]: SHIPPED VONDRAK Spencer Dutton Hat order #25956

[Mike ordered the Spencer Dutton hat from the TV Series 1923 – a variation of our Tristan Hat!]

I received the hat and it is great! Thanks so much!

Mike

From: John Morgan
Sent: Tuesday, May 21, 2024 4:01 PM
To: service
Subject: Re: Status of order Received [Tom Horn Cowboy Hat]

I received my hat today, and it is wonderful. The craftsmanship, the fit, the quality of felt, the hatband, the shape and color, and the inner band are spoton. 

I’ve never had a hat of this quality or one that fits so perfectly. It came one day after my wife and my 35th anniversary, so great timing and worth the wait.

A photo is attached.

Thank you, sincerely.

John R. Morgan

from John’s Phone

From: [Zack Ziesing] Sent: Tuesday, May 21, 2024 2:31 PM
To: service
Subject: Re: [The Last Best West]: SHIPPED Ziesing Thing Hat order #25725

Love the hat, it worked out great. Looking to have another made sometime this summer, “Cole Wilson” and I could use a rodeo bull rider type hat also- Zack

From: John Immesoete
Sent: Saturday, May 18, 2024 5:56 PM
To: service
Subject: Re: [The Last Best West]: SHIPPED IMMESOETE Modified Eli McCullough Hat order #25897

Thank you Sonja! LOVE my new hat, worth the wait! Will have to order another!

Best

John Immesoete 

From: Mike Adolphson
Sent: Thursday, May 9, 2024 9:39 PM
To: service
Subject: RE: [The Last Best West]: DETAILS Ringo Rig order #26201

Hello,

I received the rig and I love it.   What a great job and expert craftsmanship you have displayed.

[. . .]

Very happy here!

Mike

From: Tony Bailey
Sent: Saturday, April 27, 2024 4:36 AM
To: service
Subject: Re: My Order SHIPPED [Tony ordered our TOM MIX B-Movie hat]

Hello there.

My hat has just arrived and it fits perfectly thank you so much

Regards

Antony Bailey

From: Dale Buran (via text)
Sent: Tuesday, April 23, 2024 2:20 PM
To: service
Subject: BURAN Quigley Up Yonder Hat

I received my hat. Your product has exceeded my expectations. Thank you for your patience with me-appreciate your service.
Dale

From: Christopher Yost
Sent: Saturday, April 6, 2024 3:50 PM
To: service
Subject: For Sonja, From Chris Yost [HOYT RAWLINS HAT]

Hi Sonja,

Just wanted to say how much I love my Hoyt Rawlins hat!  Thanks so much for your help in getting this made for me.  It was a pleasure, and you folks do wonderful work.

Thanks again,

Christopher Yost

From: Gerry Dooley
Sent: Thursday, March 21, 2024 3:48 PM
To: service
Subject: Re: [The Last Best West]: SHIPPED Dooley Hoppy Hat order #26039

Hi I got the hat and it looks great, thank you

best

gerry dooley

From: DMD
Sent: Wednesday, March 13, 2024 10:44 AM
To: service
Subject: Re: [The Last Best West]: SHIPPED DiBiccaro Paladin Hat order #25778

Item received. Very nice. Thank you.

From: Haywood Kelly
Sent: Friday, March 8, 2024 3:56 PM
To: service
Subject: Haywood Kelly testimonial CRY MACHO Cowboy Hat

Haywood Kelly

1 minute ago

Message: Recently received my new hat & I really like it. I’ll shoot you a pic if I can. But you guys did a great job Thanks!!!!

From: Jack Chinn
Sent: Thursday, March 7, 2024 4:53 PM
To: service
Subject: Re: [The Last Best West]: SHIPPED Chinn Rifleman Hat order #25382

We got delivery of our hat.

Thanks for your help in processing this order. We are very happy. It looks great. Thanks again

Sent from my iPhone

—–Original Message—–
From: John Grienenberger
Sent: Thursday, February 29, 2024 3:16 PM
To: service
Subject: Hat [Augustus Hat]

Hi Sonja, this is John Grienenberger. My hat was just delivered, and it fits perfect. Thanks for your help.

Sent from my iPhone=

—–Original Message—–
From: 18662071909 MIKE JENSEN
Sent: Thursday, February 8, 2024 12:19 PM
To: [email protected]
Subject: You have received a new voicemail message M1902 Campaign Hat

[Transcribed from voicemail message].

Hi there.  My name’s Mike Jensen and I got a hat from you guys yesterday by UPS.  I’m very happy with it and I appreciate your work.  It looks just like it does on the computer.  And it fits, which is rare.  I’ve bought two Stetsons that didn’t fit.  That was a long time ago.  Then I bought another one and it was supposed to be 7 5/8 but ended up being 7 ½ but it fit.  So I don’t know what kind of tape measures they use at Stetson.  You guys are better.  Your hat is great.  I love it.  And you managed to find it in the color that I like.  So I just wanted to tell you I’m grateful and I really like the hat.  I don’t do email because I’m hopeless on a computer but I wanted to tell you guys that the hat came through an ordeal just great but the box looks like somebody run over it with a Cat but that’s fine because the hat was okay.  So I’m thinking about ordering another one, but I’ve only got one head!

Thank you again – you guys are great!

Date: Feb 08 2024 12:19:00 PM

From: The Last Best W (18662071909)

To  : 14032071909 (14032071909)

From: Donovan Santiago
Sent: Friday, February 9, 2024 8:44 AM
To: service
Subject: Re: [The Last Best West]: Santiago Roughrider Hat order #25271

i was surprised by mailman yesterday thank you Sonja love the hat ,have a great day Aloha.

From: Richard Dryer
Sent: Friday, February 2, 2024 2:43 PM
To: service
Subject: Re: [The Last Best West]: SHIPPED Dryer Modified Crow Indian Rifle Sheath order #25813

Sonja,

I just received the sheath and am very pleased with it. Very pleased is an understatement for this beautiful piece.   Here is a photo with the rifle it will carry.

You ought to show this to the folks at Shiloh Sharps, they might want to offer this in their list of accessories. 

Rick

Sent from my iPhone

From: Jim Davis
Sent: Thursday, January 4, 2024 2:49 PM
To: service
Subject: Re: Your The Last Best West order has SHIPPED [CRY MACHO HAT]

Received today. Hello,  This hat arrived 1/3/24 in great condition.  The fit is sublime.  Great skill and care is apparent in this finished product. Thank you, Jim Davis

From: Dreamhawk Lawrence
Sent: Saturday, December 16, 2023 5:36 PM
To: The Last Best West
Subject: Re: SHIPPED Order #5337, August 9, 2023 [Aaron ordered our Wild Bill hat!]

My hat arrived this afternoon! Beautiful hat. Quite a bit different than my usual. I love it, and the deer like it too!  Hope my wife will!

Thanks so much! 

Watch Yer Topknot, Aaron Lawrence
(Citanhable/Dreamhawk)

From: Frank Vozzo
Sent: Friday, December 15, 2023 9:07 AM
To: service
Subject: Re: [The Last Best West]: VOZZO Crow Indian Sheath order #25658 SHIPPED

Hello Sonja

I received the rifle sheath. I am very pleased with the Quality and Craftsmanship. I have no regrets purchasing it. I am storing it on a heavy duty cloths hanger, folding it in half. I think it is the best way. Merry Christmas and Happy New Year.

Thank You Frank Vozzo

From: tonyherthabsc
Sent: Tuesday, November 21, 2023 9:37 AM
To: The Last Best West
Subject: RE: [The Last Best West]: SHIPPED Bailey Tom Mix Hat order #25373

Great thank you very much i will look forward to getting my Tom Mix Hat in due course 

Thank you for the Hopalong Cassidy Hat it is awesome i am extremely happy and it fits perfectly thank you so much

Regards 

Antony Bailey 

From: Michael Borkland
Sent: Thursday, November 9, 2023 1:28 PM
To: Service at The Last Best West
Subject: Re: Your The Last Best West order [Justified Series Hat] has been SHIPPED!

Received the hat today.  Perfect.

[Happy Birthday to you!!]

From: Mike Jenner-Jones
Sent: Wednesday, November 8, 2023 7:29 AM
To: service
Subject: Re: [The Last Best West]: SHIPPED Jenner-Jones Hang ’em High Hat order #25197

Howdy, Sonja!

My new hat arrived last week and it fits well. The lightly-weathered version makes a change from the pristine ones I have usually bought in the past and makes for a character variation. That’s why I called this Hang ‘Em High variant the Colton Harlow.

Thank you kindly.

-Mike ‘Kid Slim’ Jenner-Jones.

From: Glenn Smith
Sent: Thursday, October 26, 2023 1:16 PM
To: service
Subject: Re: [The Last Best West]: SHIPPED SMITH Cartridge Belt order #25530

Received the belt today.  The quality and workmanship are outstanding.  Well worth the cost over others that I have looked at.  Will be doing further business in the future.

Thanks again for such a quality product.

Glenn Smith

From: canarsee3
Sent: Friday, October 20, 2023 6:33 PM
To: service
Subject: RE: [Perry ordered our Tuscarora and Yellowstone Coats] [Order 366068]

Thank you so much Sonja,

The jackets are beautiful!!

Sent from my T-Mobile 5G Device

From: Michael
Sent: Tuesday, October 17, 2023 2:09 PM
To: service
Subject: Re: [The Last Best West]: SHIPPED Lowe Everett Hitch Hat order #25257

Got that hat today and it is magnificent!  I am very pleased.  Rest assured that I’ll be coming back again soon.

ML

Sent from my iPhone

From: Nicholas Kegler
Sent: Wednesday, October 11, 2023 10:21 AM
To: service
Subject: Fwd: Tristan [in Navy] [Nick ordered our Tristan Movie Hat from Legends of the Fall, and modified the crown.  It looks amazing!]

Good Morning Sonja!

The ‘Tristan’ came yesterday afternoon and is just Perfect!  There should be five photo attachments with this email.  (Let me know if not…)  I was a bit worried about choosing to put in the ‘Gus’ and ‘Mule Kick’ on the Tristan but WOW it was a great decision!  The color is fantastic, I’m sorry that you didn’t get to see it before it shipped.  VERY dark Indio but when the light hits it, or outside, the ‘blue’ just pops!  They did great with the color!  This is now going to be my ‘everyday’, rain or shine, and the old ash gray one is going into semi-retirement.  Please thank whoever ‘shaped and finished’ it for me.  They probably never hear back from the ‘New Owners’, but the finish is just perfect!  I also want to thank you as well for keeping in touch with an anxious Parent on his new ‘adoption’!  (I’ve seen a few others that look great on your Site, so that maybe my next pick may happen after the Holidays.

Again, thank you for everything!   I hope everything is going well with you too!  Please let everyone know that is there how great it all turned out!

Have a great week!   – Nick, Tulare CA  (BTW the weather finally dropped to the low 70’s! )  LOL!  

P.S.  If you have a mailing list or newsletter, please put me on it!

From: Ronald Lee Oliver
Sent: Saturday, October 7, 2023 11:25 AM
To: service
Subject: Josey Wales Hat

This is me , sporting my LastBestWest Josey Wales hat.

Actor: Ronald Lee Oliver

From: Edward Reminger
Sent: Wednesday, September 27, 2023 3:56 PM
To: service
Subject: I Love This Hat! [Doc Holliday Cowboy Hat]

Sonja:

My Doc Holiday hat arrived in the mail just yesterday. I love this hat! It’s like a classic fedora, however with the pencil roll on the end of the brim, and slight bend upwards on the left side gives a bad hombre look to it. If anything, this time the hat is slightly big on me, however my experience has been hats swell ever so slightly due to sweat. A couple days of wearing it, and I have a feeling it will be just fine. Attached are some photographs of me wearing the hat. For the record, I now have the Charlie Prince, the Ben Wade, the Dead Eye Marston, the Will Munny, and now, the Doc Holiday. I have ran out of room on my hat rack . Don’t worry, that won’t stop me from buying another hat!

Also, wherever I go, if it is a crowded place, I often have random people come up to me and tell me, “I love your hat!”, “That’s a nice hat!”, or “I want that hat!” so, big thanks for the conversation starter! And, great job, once again!     

From: Mark Baumgartner
Sent: Monday, September 18, 2023 12:00 PM
To: service
Subject: Order 25238 [Indiana Jones Adventure Hat]

Hello there I just received my hat the other day I’m very impressed with the workmanship. It was quite tight, so I followed the instructions and it is better now, but still tight, so i followed the instructions again and now it seems to fit fine. Please thank the hat maker for me

From: patrick Oglesbee
Sent: Friday, September 1, 2023 12:38 AM
To: service
Subject: Re: [The Last Best West]: SHIPPED Oglesbee Thing Hat order

Ohh man I am so Excited . I have been busting my ass out in the field with my army unit ball cap and can’t wait to get this one.! I started a farm after a long career and I am not a cowboy persay but I sweat my ass off and need a good hat consistent with my nerd personality. This is not a closet queen and i am gonna wear this shit out until the grommets fall out and the string disentegrates. Plus have the only one around like that. lol. I can’t wait to get this. I bought two things when I lost my leg to a gunshot wound. This hat and a M1a 308 rifle like my army squad designated marksman one. I have the rifle but I need the hat. Everything else I invested in my small farm . Thank you so much for making me this hat and when i wear it out I know where to go to get another. Which hopefully will take a very very very long time.

Please fwd this to the actual hatmaker and tell him thank you for bringing a little joy to a veterans life everyday.

From: Clark Shields
Sent: Wednesday, August 23, 2023 3:52 PM
To: The Last Best West
Subject: Re: Note added to your The Last Best West order from March 15, 2023

[Clark ordered our Tom Mix B-Movie Hat]

Hi,

My hat arrived in fine condition! I’m very happy with it, looks great and fits perfectly! Thank you very much, for your help in getting it ordered and made!

Clark 

Sent from my iPhone

From: Tristan H.
Sent: Thursday, August 17, 2023 10:26 AM
To: service

Subject: Re: [The Last Best West]: SHIPPED Hinderliter order [Bullock Hat from Deadwood] #25124

Sonja, 

The hat arrived today! I love it, thanks so much! 

Tristan 

From: canarsee3
Sent: Saturday, August 5, 2023 5:30 PM
To: service
Subject: RE: SHIPPED – Reid Yellowstone Suede Coat Order 346066

Thank you I have it,beautiful!!

Sent from my T-Mobile 5G Device

From: Ken Johnson
Sent: Wednesday, August 2, 2023 4:45 PM
To: service
Subject: Re: [The Last Best West]: SHIPPED Johnson Ringo Holster order #25283

That was Quick! 

Thanks Sonja, I love the holster!

From: Peter Jackelen
Sent: Wednesday, August 2, 2023 11:28 AM
To: service
Cc: Peter Jackelen
Subject: Re: Studded Masterson Rig – SHIPPED

Hi,

I received the new Holster and Belt yesterday.  They both fit perfectly.  Thank You.

Respectfully,

Pete Jackelen 

From: viking03
Sent: Wednesday, July 26, 2023 3:33 PM
To: service
Subject: Re: Mister Howard, Black SHIPPED

Got it today. Very nice. Thank you so much!!

Jay

Sent from my phone. 

danny dellinger

[Danny ordered our Rifleman Hat!]

Thu, 20 Jul 2023, 10:35 am

Message: I received my hat today! it was well worth the wait. I would recommed your service to anyone looking for a Western Hat. Excellent Thank you very much!!!!!!!!!!!

From: Dan Bodenstein
Sent: Friday, July 21, 2023 10:18 AM
To: service
Subject: RE: [The Last Best West]: SHIPPED Bodenstein Custom Badge order #25274

I just received the badges.   THEY ARE AMAZING!  PERFECT!

[…]

Again, these are perfect!
Thank you SO MUCH

Dan

From: mike reeks
Sent: Monday, July 17, 2023 11:52 PM
To: service
Subject: Sheriff badge

Badge arrived very pleased just what i wanted great thankyou very much elpaso country music club cwmbran

Sent from Outlook for Android

From: Patrick Randol
Sent: Thursday, June 29, 2023 6:32 PM
To: service
Subject: Re: [Josey Wales Cowboy Hat] Your The Last Best West order has been SHIPPED!

Hi Sonja,

Just a quick note to say ‘thank you’ given the recent arrival of my new custom hat.  I could not be more pleased with the style, custom quality, and color chosen (Sahara). It was definitely worth the wait for the Sahara body to come in, web page does not do the color justice, very unique!  I look greatly forward to my next purchase with TLBW when that time comes, and will be sure to pass along great recommendations in the meantime.

Best Regards,

P.C. Randol

From: dzylstrapella [David Zylstra] Sent: Tuesday, June 27, 2023 4:07 PM
To: service
Subject: RE: [Blondie Rig] Update – Your The Last Best West order has been received!

Sonja, Got my Blondie Rig today and it is perfect !! Right size belt and my revolver fits nice and tight. Thanks for a GOOD product. Take care David

From: Luke Blough
Sent: Friday, May 19, 2023 12:19 PM
To: service
Subject: Review Secondhand Lions Hat

This hat is perfect for my purposes. I spend a lot of time outside so a good hat is a must due to being sunburned easily and bald. It is well worth the wait. Size wise it is just right not too loose and not too tight. The ribbon and trim blend nicely with the granite coloring. You’ll also be interested to know that I also plan to like the cowboys of old create my own hatband. All in all I would glad recommend your store for all my friends and even some enemies.

Sincerely yours Luke Blough.

Sent from Mail for Windows

From: Ethan Hilton
Sent: Thursday, May 18, 2023 6:30 PM
To: service
Subject: Re: Order #24850 [Brad Pitt Tristan Movie Hat]

Sonja,

Greetings! I just wanted to follow up regarding my new favorite hat. The steaming and stretching worked wonders. I got it fitting nice and comfortably on my big ol’ pumpkin sized head. Again, the quality, workmanship, and service is exceptional, truly. I look forward to receiving the horsehair hat band too! Thank you again. 

Ethan

From: Dennis Berkey
Sent: Wednesday, May 17, 2023 10:25 AM
To: service
Subject: Order #24990 [Justified Series Hat]

Hi Sonja,

My hat arrived yesterday.  Looks great!  Fits great!  Color couldn’t be better.  And most importantly Janet (spouse) likes it!

[…]

Sonja, you’ve been terrific through the process.  I don’t do this often.  You made it work painlessly and have a happy customer to boot. 

Thank you,

Dennis=

From: h.emer
Sent: Sunday, May 7, 2023 1:30 PM
To: service
Subject: Howard Emer’s Josey Wales Hat Received

Sonja,

The 5 month wait for my hat is over. I received it the other day and I’m very happy that the final product is true to the movie both in colour and shape. My order called for 20X beaver so I assume the designation of 50% beaver on the inside sweat band is equal to 20X. Please clarify this point.

I question this because the crown of the hat is extremely stiff. I have other hats of 7X beaver that seem more pliable, but over time and use I’m sure this will change.

[The beauty of beaver fur felt is that it is very light and very stiff – a great hat for the great outdoors!]

In all, you guys did a great job. I’ll send you a picture by separate e mail.

Cheers,

Howard Emer

 

From: James Crook
Sent: Wednesday, May 3, 2023 10:15 AM
To: service
Subject: Re: Some great news! [ORRY MAIN] Hat has SHIPPED

It came and I love it thank you sooo much 

From: michael massey
Sent: Friday, April 21, 2023 8:40 PM
To: service
Subject: Orrie Main hat

I just received my order on Wednesday and I wanted to thank you for a beautiful hat exquisitely done.Excellent work and craftsmanship . It will no doubt turn a lot of peoples heads wherever I wear it especially at Civil War events. Well done

Sent from my iPhone=

From: John D
Sent: Wednesday, April 12, 2023 12:45 PM
To: The Last Best West
Subject: Re: [Hoss Cowboy Hat]

I (finally ) received my hat today & it’s great! […]

JD

Sent from John’s iPhone

“A moment’s courage or a lifetime of regret, that’s always been the choice.”

CID Bright

Don’t surrender the language, reclaim the language! It’s the first step to recovering our civilization!

From: RELEE Properties
Sent: Monday, April 3, 2023 8:42 PM
To: Service TheLastBestWest
Subject: Re: [The Last Best West]: Sorrell Combination Shoulder holster of order #25011

Good evening Sonja.

Received my new holster today and was super excited to receive. Very pleased with the craftsmanship.   […]  Thank you.

David Sorrell

Sent from my iPhone

From: Mysti Walker
Sent: Saturday, April 1, 2023 5:55 PM
To: service
Subject: Re: [The Last Best West]: Walker Modified Tristan Hat order #23809

Thank you for the communication. We received the hat and my husband loves it! Couldn’t be happier with the color choice.

Mysti Walker

From: Harington Telford
Sent: Thursday, March 23, 2023 2:30 PM
To: service
Subject: RE: SHIPPED Telford Modified Tom Mix Hat #24803

Hi Sonja!

[Guess] what arrived? Whoooooop!

It’s beautiful thank you.

All the best to you and the crafts people. I cherish it already.

Also, thanks for the instructions. I didn’t get those last time.

I’ll try and pass along the gift card for another sale for you if I find anyone worthy.

This won’t be my last hat for sure, but I’m hoping it will be a while yet.

You’ll be my first call.

Take care now and have a great weekend.

At your service,

Harington

From: Development Design Services
Sent: Saturday, March 18, 2023 11:55 AM
To: service
Subject: SOME OF MY HATS

Hi Sonja,

Just some images of some of me wearing your hats.

Regards,

Ed

From: Development Design Services
Sent: Saturday, March 18, 2023 11:30 AM
To: service
Subject: THANK YOU!!!! [Plainsman Hat]

Hello Sonja,

     I just wanted to let you know I just received my brown hat.  It is AMAZING! I am so excited with this one!  I LOVE it! 

Thank you both so much for your excellent work as usual!  The Last Best West hats are truly the ” BEST “

    Also, I already have my eye out on what will be my 7^th hat that I will order for Christmas

Regards to you both,

Ed

From: Development Design Services
Sent: Thursday, March 2, 2023 4:45 PM
To: service
Subject: Re: [The Last Best West]: SHIPPED – TORRES Black Cherry Doc Holliday Hat order #24863

Hello Sonja,

I just received my hat today, and It is AMAZING! 

Thank you both for working hard on getting this hat done for me so that I can wear to my daughters wedding.  

I couldn’t be more happier with the end result. 

Regards,

Ed

From: Brad Wasmus
Sent: Thursday, February 23, 2023 4:15 PM
To: service
Subject: Lady Tristan Received

Another perfect hat. 

Thank you!!

My Daughter Michaela Skye.

From: Zach Thurman
Sent: February 15, 2023 12:08 PM
To: service
Subject: Re: [The Last Best West]: SHIPPED Thurman Teddy Blue Rig order #24869

Hi Sonja,

I just wanted to let you know my Teddy Blue rig arrived today and I couldn’t be happier!! It is without a doubt the nicest gun belt I have ever seen. I would like to give everyone my deepest thanks for their wonderful work. 

Both the belt and holster fit me and my gun like a glove. Again I could not be happier I am completely blown away! 

I look forward to the opportunity to order from you again.

Many thanks,

Zach 

From: Flemming Frederiksen
Sent: February 12, 2023 4:40 PM
To: service
Subject: Re: SHIPPED Order number 23709 [Bullock Western Hat]

Hi Sonja !

Got the hat stretched for a good fit.

Beautiful Hat. 

Thanks for your workmanship

From: Dr. T. Y. McDowell
Sent: January 30, 2023 8:04 AM
To: service
Subject: RE: SHIPPED McDowell Studded Masterson Rig (Order 346055)

Hi Sonja,

The holster/belt arrived and I’m loving it!  Better than I expected.  Looks great!  High quality craftsmanship!

Just like Arnold said,  “I’ll be back!”

Thanks for your assistance.

Tym McDowell

From: RICHARD PERSOHN
Sent: January 23, 2023 1:55 PM
To: service
Subject: Re: [The Last Best West]: SHIPPED Persohn Sonja Suede Jacket

Sonja 

Jacket just arrived, and I have opened the box to review. Very impressive quality and craftsmanship…. looks fantastic. I can understand better now that it takes a great deal of time to produce the jacket, lot if detail.

Best Regards  

Sent from my iPad

Richard Persohn

From: Gary Schroeder
Sent: January 14, 2023 10:08 AM
To: service
Subject: Re: Hat is READY TO SHIP – information [Boss Spearman Hat]

It has arrived and WOW, as good as it gets, but for a small amount of dipping and rounding the ‘bill’ part of the brim, you did it just as the pictures I sent and the long oval this time fits like a glove, thank you for another quality product; not certain about returning since these two hats from you guys will certainly out live me!

Again, thank you!!!

 

Sean Vonheeder (website posted review) – December 29, 2022

So nice that I bought it twice.
I originally purchased this hat in the whiskey color a bit over a year ago. I’ve been wearing it just about every day since. I decided I should get another in black for my going to church hat and special occasions. Exceptional quality, very comfortable, and holds up well in all weather. Still looking good after a lot of miles.

From: Ian W Bargman
Sent: December 28, 2022 5:03 PM
To: service
Subject: The Last Best West “My order for Kelly hat” – Arrived – Thanks

Sonja,

                The bad weather at this end in TN , slowed it down a little, but it arrived yesterday, and it’s great , colour is fantastic , shape is wow and the fit is just about spot on , so thanks to the team at the last best west , I’ll be sure to let the guys know at the Wartrace Regulators cowboy action shooting club it’s one of yours.

Popped out to the back 40 and took a picture of me in the new hat () …………….

Thanks

“English Tom”

From: SPARTACUS JONES
Sent: December 25, 2022 12:20 PM
To: The Last Best West <[email protected]>
Subject: (7) My Last Best Hat – YouTube [Col. Yorke Cavalry Hat]

Thought you might get a smile out of this.

best,

sj

From: Stephanie Albers

Subject: Thank you!!

Message Body: [We made a Ranger Hatband for Stephanie.]

Sonya,

Thank you for the updates and sending out the hat band so quickly!  I look forward to getting it and I know my husband will love it!

So glad I found y’all!

Merry Christmas!!

From: Terrence Berg
Sent: December 13, 2022 9:31 AM
To: The Last Best West
Subject: Re: Your The Last Best West order has been received!

[We made an M1911 Modern Shoulder Holster for Terrence.)

Thank you once again for quality work.

Terrence

From: Thomas Thorslund
Sent: December 11, 2022 5:30 PM
To: service
Subject: Re: Hat has shipped [MAN WITH NO NAME HAT]

While you won’t find this hat in our product catalog, we have made it many times for customers upon request.  If you would like one just send us an email and we’ll get one made for you. 

Hey Sonja!

I realized I never followed up with you. The hat fits and my brother loves it! Thanks for all your help.

Hope you had a great thanksgiving!

Tom

Sent from my iPhone

From: hans.vanranst
Sent: December 11, 2022 5:28 AM
To: service
Subject: RE: Hat has shipped [LONGMIRE HAT]

The hat has arrived ! Thank you

It’s looking awesome. I’m really happy with it. The shape is good and the size will fit also after I stretched it a bit lengthwise.  I have little gaps above the ears so it will be good after the stretch I think.

I send a picture of how it looks so far

Greetings

From: John Samms
Sent: December 5, 2022 6:48 AM
To: Service TheLastBestWest
Subject: Buckskin Bowler

Hi Sonja!!!

I just wanted to thank you for my new hat. Lots of compliments on it. Works perfect for my Pinkerton outfit or Mountain Man clothing.

My next order will be for some chaps. I’ll hit you up after the holidays! 

Merry Christmas and Happy New Year

John Samms

From: matthewh1217
Sent: December 2, 2022 12:17 PM
To: service
Subject: RE: [The Last Best West]: SHIPPED [Jeb Stuart Hat] order #24583

Sonja – the hat arrived and I am very pleased.  I steamed the bend out of the side of the brim, bent the front of the brim.  Its resting.  It was tight and I steamed it and put the hat stretcher in – I expect that to be perfect as to fit.

Thanks ever so much – I am quite pleased.

Regards

Matthew

From: Walter Mackins
Sent: December 1, 2022 4:46 PM
To: service
Subject: Re: Your The Last Best West order has shipped [Solid Wood Hat Stretcher]

LBW,

Just received hat stretcher; It’s perfect!  Thank you.

W

From: Tim Nolan
Sent: November 30, 2022 2:07 PM
To: The Last Best West
Subject: Paula loves her new hat [Lady Ranger Hat] [Tim was the winner of our hat giveaway, and chose a Lady Ranger Hat for his beautiful wife Paula!]

Hi Sonja 

Here’s Paula with her new hat we won from The Last Best West. She loves it! 

Thanks so much for this 

Tim & Paula Nolan

From: Elliot Doering
Sent: November 30, 2022 11:59 AM
To: service
Subject: Re: [The Last Best West]: SHIPPED Doering Fort Apache Hat order #23695

My hat ARRIVED today, in PERFECT condition. Thanks so much for your hard work in making this hat – GREATLY appreciated! ED

From: battleplaceburkes
Sent: October 15, 2022 5:21 AM
To: service
Subject: My new hat [Yellowstone Kelly Hat]

Dear Sonja,

My new hat arrived safely…wow! I am most pleased with it. I will send photos when I get gussied up. Many thanks!

Landon Burke  Upperville, VA

From: battleplaceburkes
Sent: November 21, 2022 11:27 AM
To: service
Subject: Very happy with my new hat

Dear Sonja, Enclosed is a pic of me wearing my LBW hat! Many thanks.

From: rvdoudt
Sent: November 17, 2022 3:57 PM
To: service
Subject: RE: [The Last Best West]: SHIPPED Doudt Col Yorke Hat order #24231

Sonja,

I opened the box today.  I feel like a kid at Christmas, and for me Christmas arrived early in November.  Hat looks great, fits great and I installed the hat cords.  I will be wearing it this Wednesday.  Stand by for more photo ops.  And, I think this hat can go either way – Union or Confederate, but this week is Union.  I will be back to you.

Thanks,

Russ

Sonja,

Photo Ops from today, November 23, 2022.  This hat is different, but is very comfortable.  This is obviously a Hollywood hat because the sun gets in my eyes, as opposed to the issue M1883 hat with the brim down, keeps the sun out.  Anyway, I think it looks neat, I like it, and I will wear it again next week, and that is all that counts.

Happy Thanksgiving,

Russ

From: Danny Horiuchi
Sent: November 12, 2022 10:58 AM
To: Thelastbestwest Service
Subject: “Curly” Bill Halloween photos attached

[We made Danny a Curly Bill Rig and a Curly Bill Hat.]

Sonja and everyone at The Last Best West

Attached are images from our Halloween adventure. Thank you again for making quality products for this. Doing this was FUN!

The late-great actor Powers Boothe was, I guess 6’2″. And slim. He made Curly Bill live!

I’m short and stocky and I would be referred to as Curly Bill’s more shorter, totally unknown cousin, Garden Gnome Jones

Included in the photos are my wife, Nancy, we both had fun visiting her family in Oregon!

Soon, we’re traveling to Tombstone, AZ!

In the vernacular of Curly Bill

“Well……………….bye”

From: William Houtchens
Sent: November 1, 2022 5:31 PM
To: service
Subject: Re: Bohannon Hat (Zorro) order #23659

[We modified William’s Bohannon into a Zorro hat!]

Received the hat today, looks fantastic. Thanks 

Sent from William iPhone

From: Jeffrey Kumm
Sent: November 1, 2022 10:42 AM
To: service
Subject: Kümm Classic Sheath Order No.24014

Hello:

Upon receiving the American Indian carbine sheath, I examined it closely.

The workmanship is exquisite and the sheath is blemish free. It fits my carbine nicely.

However, I was surprised to see that the leather used is suede.

I was expecting that “garment quality leather” meant smooth glove-leather.

The photos that I viewed online did not look like suede.

Will do my best to care for it.

Thanks,

Jeff

[NOTE from The Last Best West – we did, indeed, make Jeff a Good Indian Rifle Sheath in suede rather than the Classic Indian Rifle Sheath in garment leather.  Jeff decided to keep the Classic sheath – he was very pleased with the workmanship as you can see from his Testimonial!]

From: rvdoudt
Sent: October 27, 2022 11:47 AM
To: service
Subject: RE: [Jeb Stuart Hat]

Sonja,

The Jeb Stuart hat is great.  Definitely a different look.  Even without falling off, it still picks up dirt spots, but that is the way it is in the field.  Sort of like my dark blue wool shirts.  Attached are some pictures.

Regards,

Russ   

From: rvdoudt
Sent: October 13, 2022 8:59 AM
To: service
Subject: RE: Doudt [Jeb Stuart hat]

Sonja,

OK, yesterday, was “New Hat Day” for me.  Jeb’s hat fit well and settled down nicely after I worked up a slight sweat.  Really, cannot determine why he had the right side raised, the brim of my other hats does not block my line of sight or vision.  Anyway, I received complements, it is a different look, and looks great. 

From: Steve Matthews
Sent: October 22, 2022 10:14 PM
To: service
Subject: Re: [The Last Best West]: SHIPPED Matthews Shoulder Holster order #23812

Thank you for the wonderful holster I really like it. Fits perfectly it took a few minutes to figure the strap out the long one but I believe I have it figured out.  

Thank you for a wonderful holster 

Steve 

From: Alan Beaty
Sent: October 18, 2022 7:44 AM
To: service
Subject: Review, Outlaw Josey Wales Hat

Sonya,

I would like to thank you for the customer service and product. Both were outstanding. The hat was tight at first but after several times steaming and stretching I finally got it right. The 100% beaver is amazing and has held up to some serious weather and abuse over the past few months. The sand color is beautiful. Here are some pictures from a recent event. I’m the one on the far right leading the cavalry charge. 

Thanks again

Alan

From: battleplaceburkes
Sent: October 15, 2022 5:21 AM
To: service
Subject: My new hat [Yellowstone Kelly Hat]

Dear Sonja,

My new hat arrived safely…wow! I am most pleased with it. I will send photos when I get gussied up. Many thanks!

Landon Burke

Upperville, VA

From: Carl Colson
Sent: October 14, 2022 7:14 PM
To: service
Subject: Augustus McCrae Hat

Hello All you great people

My hat came in today and i am very Pleased with it!!!

the Soiling and color are perfect !

The Style was perfect!

The Size and fit are perfect, it will wear in well!

I Cannot believe you all have made a hat that is exactly what i wanted!!

Thank you all very very much i am Pleased I Have Other Custom Made Hats, and i think You folks are the best.

Carl Colson

PS i’ll send pics

From: rvdoudt
Sent: October 13, 2022 8:59 AM
To: service
Subject: RE: Order 1459 Russ Doudt SHIPPED!

[Russ ordered our Jeb Stuart hat – can’t wait to see the pictures!]

Sonja,

OK, yesterday, was “New Hat Day” for me.  Jeb’s hat fit well and settled down nicely after I worked up a slight sweat.  Really, cannot determine why he had the right side raised, the brim of my other hats does not block my line of sight or vision.  Anyway, I received complements, it is a different look, and looks great.  I will send you pictures in 2 – 3 weeks.   […]

Russ

From: Melanie Taylor
Sent: October 5, 2022 2:38 PM
To: service
Subject: Re: [The Last Best West]: SHIPPED Taylor Dunson Hat order #23581

y’all. 

this hat is awe-mazing!!!! 

thank you thank you thank you. 

y’all made a 68yo man cry with how perfect his hat is. thank you for making something so perfect. 

sincerely. 

melanie taylor

From: William Edens
Sent: September 23, 2022 5:23 PM
To: service
Subject: RE: Hat Update SHIPPED [Doc Holliday Hat]

I got the hat today. Here is my testimonial:

You nailed it. The fit is great. My head will have no problem breaking this baby in. The hat is beautiful. The quality is outstanding. Your service is above reproach.  Thank you all at The Last Best West.  Please see attached pictures.

William D Edens

From: Danny Horiuchi
Sent: September 23, 2022 4:27 PM
To: Thelastbestwest Service
Subject: Curly Bill Hat

Oh my God. I just received this today. THANK YOU! The fit is perfect! It’s a beautiful piece of work! Thank you, again!

Danny JH

From: darylwstewart
Sent: September 22, 2022 7:30 PM
To: service
Subject: Re: [The Last Best West]: SHIPPED Stewart Heath Barkley Hat order #23431

Sonja,

My hat arrived in perfect condition. I am pleased with my purchase and impressed with the workmanship. Kudos to the hat maker/hat shaper. I had wanted this particular western hat for years and the shipment I received from “The Last Best West” more than meets my expectations. Thanks!
Daryl

From: Mike Pepper
Sent: September 19, 2022 2:36 PM
To: service
Subject: RE: [The Last Best West]: SHIPPED Pepper Searcher’s Rifle Sheath order #23717

Sonya,

Product arrived today…perhaps a little longer in length but I remain a very satisfied customer!  Workmanship is fabulous.

Photos attached.

Sincerely,

Mike

From: Daniel

Sent: August 17, 2022 2:34 PM

To: service

Subject: Re: [The Last Best West]: SHIPPED O’Neill Modified Paladin Hat order #23690

Sonja…I love my Paladin, Have Gun-Will Travel hat I received today! I am very pleased with the speed in which you manufactured and shipped it. The shaping is perfect!   

The hat fits my head a bit crooked like all my fedoras, but I inserted a shim you provided, rotated the hat just a bit to line up the concho with my nose, and it’s fine. I’m sure with time it will fit better to my  off-center head. . I wonder if I insert the hat stretcher you sent a bit off center that it will also shape the hat to fit me better. 

The conchos are beautiful. They were not mounted vertically straight on the head band but I just twisted them a bit and they look good. 

I also like that your hat has four conchos instead of three like the hat on the TV show. I always thought it would look better with four conchos. And…if I want to make the hat band look like the one on the TV show, I can add a smaller leather strap with a buckle on top of your concho.

I will recommend your company to my fellow Have Gun-Will Travel fans on Facebook and at nostalgia conventions I attend. 

I am waiting for my custom shirt to arrive. That will complete my costume and I will send you photos of me as Paladin. 

I have to decide if I want to grow a mustache or glue on one that I purchased .

Thank you…Daniel

From: J. Thomas Bentzen
Sent: August 16, 2022 8:13 AM
To: service
Subject: Re: Hat TRISTAN – Shipped

Miss Sonja, beautiful hat.  …  [Tom ordered our Tristan hat.]

TOm

From: Billy Bishop
Sent: August 5, 2022 1:49 PM
To: [email protected]
Subject: Combination shoulder holster

Thank you, I just received my combination shoulder holster exceeds all expectation!!!!

Superior quality looking forward to future purchases Thanks again, Billy Bishop Sent from my iPad

From: Bob Hodson
Sent: July 24, 2022 5:26 PM
To: service
Subject: Hat photos [Modified Professor]

The Professor altered to 3.5” brim

Great hat

RGDS, Bob Hodson

From: Kelly Filewicz
Sent: July 11, 2022 7:03 AM
To: service
Subject: Re: [The Last Best West]: SHIPPED Filewicz Thing hat order #23322

Thank you so much for both your prompt reply and service.

I received hat and absolutely love it. It was between your version and The RJ and I do not regret my choice :) The personalized name label on the inside of the hat band is a little rubbed off in the middle and not clear, but that’s not a big deal. The one thing I wish your version of the hat had is the fat windstrap of Kurt Russell’s original, instead of the thin windstring as it really does complete the look, but that said, it’s a fantastic hat.

Again, thank you.

Kelly

From: TODD MARTENSON
Sent: June 28, 2022 11:51 AM
To: service
Subject: RE: Martenson Charley Rig order #23578 SHIPPED

[Todd Ordered our Charley Holster and added the matching belt at checkout.]

Hi Sonja

I received the Charley Rig today. It is very nice. I like the fit and the craftsmanship is beautiful. […]

Thank you

Todd

From: shannon smith
Sent: June 12, 2022 1:37 PM
To: service
Subject: Re: [The Last Best West]: SHIPPED SMITH Ringo Rig order #23442

I got it and it fits perfect. I love it and I am so proud to show it off and I’ve given your information out to dozens of people and as soon as I can afford it, I’m gonna have you make one for my kimber 45 auto. So thank you so much for the amazingly professional work and service. Stay n touch

Sent from my iPhone

From: Stephen Whitson
Sent: June 11, 2022 3:32 PM
To: service
Subject: Re: [The Last Best West]: Whitson Thing Hat order #23062

Just wanted to say THANK Y’ALL SO MUCH!!!

Received my hat and it is incredible! Absolutely Perfect! 

Fits perfectly and is spot on more than I could have wished for.

Hunting, cigar smoking and Halloween are covered for the rest of my days!

You folks are the best!

V/r, Stephen Whitson

From: Riccardo Dona
Sent: June 9, 2022 3:26 PM
To: service
Subject: Holster [M1911 Modern Shoulder Holster]

Received my new holster today. Better than I ever expected. My complements to the craftsman.

From: Paul Dufton
Sent: June 8, 2022 6:48 AM
To: Service TheLastBestWest
Subject: Re: [The Last Best West]: SHIPPED order [Paul ordered a CUSTOM BADGE]

Package received today , and am very pleased with my badge . 

Thank you .

Regards Mr Paul Dufton

From: Kendall Fordice
Sent: June 4, 2022 5:50 PM
To: service
Subject: Re: [The Last Best West]: SHIPPED Ringo Style Old West Shoulder Holster order #23524

[We made a custom Johnny Ringo style shoulder holster for Kenny – based on our Old West Shoulder Holster.  If you would like one just send us an email for pricing.]

Got my Shoulder Holster. Its Very Nice Thank you so much. I am not going to be the fastest shooter, But I am going to LOOK the BEST!!!

From: mattppbi [Matt Plank] Sent: June 1, 2022 8:37 AM
To: The last best west Service
Subject: Thank You!

[Matt is a long-time customer, and this time around ordered a modified Last of the Dogmen hat.]

Sonja,

Thanks for […] my beautiful hat! It is another work of art! Attached is a pic.

Blessings,

Matt W. Plank

From: juggernaut91314 [William Gordien aka Wild Marshal Bill] Sent: May 31, 2022 10:38 AM
To: service
Subject: Telegraph: Two more photos [Classic Bowler Hat]

When walking around Northfield Minnesota, there’s a weird feeling in me that comes out wearing an Last Best West Hat, I know I have a great fitting, high quality, handmade hat, from a company that dedicates their talents to give us, the customer a great replica hat from an era of good & bad gun toting characters. That feeling brings me to the old West, and I almost hear and feel the squeaky hinges and blowing dust while wearing this hat. I’m proud to wear a Last Best West “Masterson Hat”. Thank you to every talented and caring employee that rode on the old west train of production making my old west hat!!! I may get another hat too when I get to that day. Well, I’ve got criminals calling on me to arrest them somewhere in the crevices of my town, take care for now drifters!!— Wild Marshal Bill

From: Kendall Fordice
Sent: May 27, 2022 5:21 PM
To: service
Subject: Re: [The Last Best West]: SHIPPED Ringo Knife Sheath order #23410

[We made a Ringo-style knife sheath for Kenny’s Ringo Rig.]

Just got it. It looks GREAT Thanks Kenny.

From: Arroyo Family
Sent: May 23, 2022 9:06 AM
To: service
Subject: Re: [The Last Best West]: SHIPPED Arroyo PINKERTON HAT

[Javier ordered our Pinkerton Custom Town Hat in Moss Green and added our custom Preacher Leather Hatband.  A stunning look!]

Hi Sonja,

The hat arrived this morning.  It is a beauty. Thank you and your team for such great hat. Ill be back for more 

Cheers

Javier 

From: Doug Smith
Sent: April 27, 2022 11:57 AM
To: service
Subject: Re: [The Last Best West]: SHIPPED Smith Ben Wade Rig

Hey Sonja, my Ben Wade belt came today, it’s stunning, and he or she added my 69, it’s perfect, thanks so much 

Sent from my iPhone

From: Daniel Iniguez
Sent: April 26, 2022 5:12 PM
To: service
Subject: Re: Hat order SHIPPED [Tristan Hat]

Thank you so much, it has just arrived! It is beautiful! And just before i leave. Thank you! I will refer people to you in the future!

From: Danny Horiuchi
Sent: April 21, 2022 6:35 PM
To: Thelastbestwest Service
Subject: Curly Bill belts

[Danny ordered two Curly Bill Belts to go with the Curly Bill holsters he purchased last year.  Can’t wait to see them!]

Sonja,

BEAUTIFUL! AWESOME! EXCELLENT! PLEASE DO TELL YOUR CRAFTS PERSON THAT THESE BELTS AND THE HOLSTERS ARE BEAUTIFUL!

THANK YOU! Can’t [wait] to order the hat!

From: Robert Ellis
Sent: April 18, 2022 3:59 PM
To: service
Subject: Re: SHIPPED [The Last Best West]: Ellis Justified hat order #22779

Hey Sonja,

I got my hat! I am so excited. It is a beautiful piece of art.

…

Buzz

From: Sean Vonheeder
Sent: April 11, 2022 5:21 AM
To: Thelastbestwest Service
Subject: Thank you!

[Sean ordered our Bohannon Hat!]

Thanks again for everything. I love my hat, it’s everything I wanted. You all are the best! I hope you have many,  many customers!

From: Michael Militello
Sent: April 9, 2022 9:23 AM
To: The Last Best West
Subject: Re: [The Last Best West]: SHIPPED Militello Thing Hat order #22836

Arrived safely. Looks great! ….and it fits.

From: Ron Kaye
Sent: April 7, 2022 7:26 PM
To: service
Subject: Re: Tristan Hat Order – SHIPPED

Sonja, I absolutely love it!!! Thank you so much. Ron K. 

From: Kendall Fordice
Sent: April 3, 2022 12:38 PM
To: service
Subject: Re: [The Last Best West]:  Ringo Rig order #23225

Thank you very much, It looks very GREAT!!. … Again Thanks, WDF KID.

From: hstromberger2020
Sent: March 21, 2022 7:38 PM
To: service
Subject: RE: [The Last Best West]: Stromberger BEN WADE hat

Sonja,

My new Ben Wade hat arrived today.  I have but one word to say about it.  PERFECT!  I am very pleased again as I have been with the previous three hats you made for me.  Please tell whoever made it that they did an awesome job.

  Thanks again and best regards,

Harold Stromberger 

“Dead Eye Jake “

From: J. Thomas Bentzen
Sent: March 15, 2022 3:42 PM
To: Thelastbestwest Service
Subject: New hat [QUIGLEY]

Hello, I just received my Quigley.  Its a beautiful hat.  Of the four hats Ive gotten from you guys I think I like this one the best.  […]  Thanks again for a wonderful hat.

John T Bentzen

From: Jason Hartwell
Sent: March 10, 2022 9:08 AM
To: Service at The Last Best West
Subject: Thank you

[Jason is wearing his Charley Prince Hat, and his wife is wearing her Senorita hat.  They look amazing in their Last Best West hats!]

Sonja,

Thank you, again, and everyone else for your patience, service, and excellent product. 

From: Mike Jenner-Jones
Sent: January 31, 2022 9:55 AM
To: service
Subject: Re: SHIPPED El Scorpio Hat

[Mike ordered our Charley Prince and we modified it to his “El Scorpio” design.]

Howdy, Sonja!

I am now fully-impressed with my El Scorpio hat as I just got the windstring attached onto it today. That complimentary package of goodies arrived safely and me and my folks were right impressed. Excellent craftmanship as always. Also, here is a bonus I am including as given another Spaghetti Western treatment, The Artilleryman (or as they would say in the Spaghetti Western films, L’artigliere). The third one is another secret surprise so y’all find out real soon.

Thank you kindly for the hat and the package, it’s great to do business with you. If ever I find someone, I will pass on one of your business cards to them. Stay safe and healthy, stay happy and stay marvellous!

-Mike Jenner-Jones.

From: Reginald Smith
Sent: January 21, 2022 11:29 PM
To: service
Subject: Re: [The Last Best West]: [Combination Old West Shoulder Holster]

I got the holsters today. Very nice.

From: Jim Zill
Sent: January 5, 2022 4:23 PM
To: service
Subject: Re: SHIPPED – ZILL YELLOWSTONE KELLY HAT

Hello all, I just received my hat today. I am beyond amazed with my hat. It really is perfect. Thank you for your pure quality work.

This is my second hat from your team, and i will definitely be back for more.

Thanks again! – Jim

From: Bill Miller
Sent: January 5, 2022 8:30 PM
To: The Last Best West
Subject: Re: HATS [Bill ordered a Custer hat – he rocks this look!]

… I received a “Custer” in bone and it’s perfect.

2021

From: Jeremiah Johnson
Sent: December 18, 2021 5:53 PM
To: service
Subject: Re: SHIPPED [The Last Best West]: BROWN [Combination Shoulder Holster]

The holster is truly amazing and i can’t wait for him to see it he’s going to love it, he has a cz 52 that he’s been trying to find a holster for but he doesn’t like the military flap style holsters and I was wondering if you make a holster that could fit it If so I might be interested in doing business again in the near future. Thank you very much.

 sincerely a very satisfied customer. Alyssa and Jeremiah 

From: Drew
Sent: December 17, 2021 10:59 PM
To: service
Subject: Re: SHIPPED [The Last Best West]: CHANDLER LEATHER [Rifle Sling] order #22798

I absolutely adore the sling.  From purchase to receipt was an absolute pleasure including the prompt customer service.  If I just had to give one note: it would be that my strap isn’t quite long enough to wear across my chest while hiking. It does, however, fit well over one shoulder 

Sent from my iPhone

From: John V Samms
Sent: November 21, 2021 5:45 AM
To: service
Subject: RE: SHIPPED [The Last Best West]: SAMMS [Slim Jim Holster] LEATHER order #22669

Dear Sonja,

My holster got my Schofield came in the mail yesterday and once again excellent craftsmanship on the holster. It fits like a glove, wears comfortably and draws smooth. Thanks again for another great product!

Sincerely, John V Samms

From: Andre Granello
Sent: November 12, 2021 12:47 PM
To: service
Subject: RE: M1911 Shoulder holster ORDER DETAILS
Importance: High

I just want to compliment you on the quality and speed of delivery.   The workmanship was fantastic and the service was great.

Feel free to use me as reference if desired.

Great job and thank you much, André 

From: milegionscouting
Sent: November 27, 2021 3:11 PM
To: service
Subject: Re: [Dodge City Marshal Badge Donation – Scouting]

Hi Travis,

I’m sorry for the delay in getting back to you regarding our camporee and the wonderful gifts you provided.

As I had explained in an earlier email, I planned on presenting three of the badges you provided to three individuals key to our effort to support Scouting.  Unfortunately Past Commander Brett Holt was unable to attend the camporee due to an illness so I have yet to present his, but I’m confident we will get together soon.

I have attached a couple of pictures of me presenting badges to Past Commander Barry Wood and Department Adjutant Ron Runyan.  You cannot believe how amazed they were and they really appreciated the badge.  That’s Commander Wood in the orange jacket and cowboy hat, Ron Runyan is wearing a black jacket and ski hat, while I’m wearing a vest and cowboy hat.

Thank you so much for your generosity and support.  The camporee was a great success and a lot of fun for the scouts as well us old guys.  Thank you again so very much.

Yours In Cheerful Service,

Clyde Sinclair, Chairman
Department of Michigan Camporee Committee

From: Jerry Megli
Sent: November 17, 2021 3:36 PM
To: service
Subject: Re: SHIPPED [The Last Best West]: Megli Tristan hat order #22411

Hello Sonja,

The hat arrived today.  UPS delivered the box in pristine condition.  Not even a smudge!!

The hat size is perfect.  Right out of the box it fits as though I have been wearing it for years.  Thank you to all who had a hand in creating this hat.  I always wear a hat.  Starting now, it will be this one!

Sincerely,  Jerry.  

Sent from my iPhone

From: Steve Genotte
Sent: November 8, 2021 3:34 PM
To: The Last Best West
Subject: Oh My! [The Thing Hat]

Sonja,

I’ve been getting more interest/compliments on the The Thing hat than any other hat I have, and that’s after just a few times out with it!

The conversation usually starts with, “That’s an awesome hat!” When I tell them what movie it’s from, 90% of the time I hear, “I LOVE THAT MOVIE!” Some ppl get the impression that it’s THE hat from the movie, so there’s always a chuckle when I say there’s no way I could afford the real one.

The next Q is always, “Where’d you get it?” I can’t definitively say they’ll reach out to you, but your name is getting out there – a lot.

God Bless and Happy Holidays,

Steve Genotte

From: chris canup
Sent: November 4, 2021 8:14 PM
To: service
Subject: Re: [The Last Best West]: CANUP CONAGHER HAT

Just received my hat today. Fits perfect and it is very well made. Well worth the wait. Thank you for always answering my emails.

From: DAVID WILLIAMS
Sent: October 27, 2021 4:18 PM
To: service at the last best west
Subject: Re: Hat modification

Hey Sonja, Wanted to let you know I got my Orry Main back a few days ago and it looks great! Y’all did a wonderful job. I’m really looking forward to receiving my new order Tristan! Thanks again, David

From: David Marlow
Sent: October 25, 2021 4:40 AM
To: service at the last best west
Subject: Re: [The Last Best West]: SHIPPED MARLOW ELDER Hat

Sonja, I received my hat and it looks and fits great. It’s exactly how I wanted it.

Thanks, Dave Marlow

From: Isaac Tait
Sent: October 22, 2021 6:58 AM
To: service the last best west
Subject: Re: [The Last Best West]: Tait Open Range Hat order

Hi Sonja, got the hat back and it fits great. Thank you very much for working with me on that and getting it back to me so quickly. Thanks again and have a wonderful rest of your day. 

From: Dewayne K Dobbs
Sent: October 11, 2021 6:11 PM
To: service the last best west
Subject: The Last Best West “johnny ringo belt and holster”

Subject: johnny ringo belt and holster

Sonja  I just received my holster and belt today thank you guys very much you guys did a great job looks great and fits great thank you very much. Dwayne

From: jeff
Sent: October 8, 2021 6:46 PM
To: service at the last best west.com
Subject: Re: [The Last Best West]: SHIPPED Kimble Tristan Hat

Hi Sonja, Got the hat, love it, best hat I’ve ever owned, thank you so much for expediting–you guys have a great company! Sincerely, Jeff

From: Steve Genotte
Sent: October 6, 2021 5:21 PM
To: service the last best west
Subject: RE: [The Last Best West]: Genotte thing hat order

It’s here!!!!

I had already started my podcast when my wife ran into my room with the box already open. I could barely hold my hands still enough to take the hat out. I did a big reveal to my folks – a drum roll and everything – and they love it! I’ve since circulated a selfie to my friends who are big fans of the movie. “Impressed” doesn’t come close.

Thanks so much, Sonja. You guys are the best…and not just in the west.

Steve Genotte

From: dennis esken
Sent: September 8, 2021 3:44 PM
To: service at the last best west
Subject: Yellow mask hat

Received hat today. Perfect as always. Thanks again, Dennis Esken

From: Philip
Sent: September 1, 2021 3:30 PM
To: ‘The Last Best West’
Subject: hat (Frenchy Fedora)

I received my order a little tight but it should be okay when I steam it Well worth the wait! Thanks Phil

From: Johnny D. Boggs

Sent: August 25, 2021 3:35 PM

To: service at thelastbestwest.com

Subject: Re: SHIPPED [The Last Best West]: BOGGS TALL T hat 

Hi Sonja: Hat arrived today. Fits great. Looks great. THANKS!

All the best, Johnny D. Boggs

From: wes b

Sent: August 25, 2021

To: service at thelastbestwest.com

Subject: Re: [The Last Best West]: BEEM HICKOK HAT

Hello, I am just writing to let y’all know my hat arrived safe and sound today! The fit is spot on and I love it. I would say that I’ll be buying my hats from you guys forever now, but I don’t think I’ll need another one because this one is so well made it will probably out live me! Kudos.

From: Stan

Sent: August 20, 2021 9:59 AM

To: service at thelastbestwest.com

Subject: RE: [The Last Best West]: MULLINS HAT

Atten Sonja, My Augustus hat has arrived safe and sound and what workmanship,absolutely superb, worth every dollar and perfect fit, I shall be ordering another hat in, in the the not to distant future.

In the meantime keep safe All you guys at last best West.

My utmost Regards, Stan mullins in England

From: Michael Coblyn

Sent: August 19, 2021 12:59 PM

To: service at thelastbestwest.com

Subject: Awesome Hat

Hey Sonja, Just got my (Classic Bowler) derby today and it’s another masterpiece from you guys (Professor Coblyn’s 6th hat from us!).

Thanks so much!! Michael =

From: Robert Freitas

Sent: August 3, 2021

To: service at the last best west.com

Subject: Re: JIM WEST HAT

Travis or Sonja ….. received my hat on Friday July 30…I absolutely love it…. It’s actually better than I expected. The quality is outstanding and I couldn’t be happier about the purchase. 

I’m just afraid to wear out in the weather or someone stealing it… it’s that nice.  

Thanks again I’m glad I made purchase from the Last Best West…. It was well worth the money. Bob Freitas.

From: Fumex

Sent: July 31, 2021

To: service at the last best west

Subject: Re: Fumex hat to France

Dear Sonja

You can ring the Bell

Yesterday afternoon I received your amazing Kelly cowboy Yellowstone Hat I very enjoy myself with it I decorated it with the two original rings I added an eagle feather It is the king of my collection A big Thank you for this jewel

Kind Regards and good week-end, Alain FUMEX France

From: Charles Nelson

Sent: July 28, 2021

To: Service The Last Best West

Subject: Re: SHIPPED [The Last Best West]: NELSON BOSS SPEARMAN HAT

Received the hat love it!

From: Fernando Nunez
Sent: June 13, 2021 9:16 AM
To: service at the last best west
Subject: Re: [The Last Best West]: SHIPPED Nunez leather

Love the holster. ( Threepersons Single Action Holster )

Fits perfect for my 22 revolver

From: Dave Budsey
Sent: June 11, 2021 1:52 PM
To: The Last Best West
Subject: Re: OPEN RANGE hat ordered! [The Last Best West]:

Hey Sonja – Got the hat. It is beyond my expectations. Wonderful. I’m no cowboy, but I do work outside in the woods all year in all weathers. Last weekend it rained sheets of water and all the boys I was working with were crying with envy at the chapeau I was sporting. Thank you very much for the patience you showed me. Thank you so much for holding my hand through this purchase.

I’m 67 y.o. and this is my first real cowboy hat. I can’t remember sh*t anymore but I’ll never forget you Sonja. Tell your boss that I demand you get a raise. I was a real pain-in-the-ass customer and you responded with the kind of professionalism that doesn’t exist anymore.

Your friend forever and happy customer, Dave Budsey

TLBW: Thanks Dave this may be the nicest testimonial we have ever received!

From: TRACY & BRYAN EDWARDS
Date: Wed, Jun 9, 2021 at 5:41 PM
Subject: RE: VOICEMAIL Hat has shipped
To: The Last Best West

Sonja, and everyone at The Last Best West,

Hat (Dodge City) wears great. Enjoyed wearing it at my daughter’s college graduation and my son’s wedding. Great fit and look. Extremely comfortable.

Ready for fall and winter to wear it out regularly. Great job! Will be back for another!

From: Robert Elgie
Sent: June 9, 2021 2:20 PM
To: The Last Best West
Subject: SHIPPED ELGIE PINKERTON HAT

Hi Sonja! I received my Pinkerton hat here in Albuquerque this morning in excellent condition—I am very, very happy with it in every way—I like the moss green color a lot, the curl on the brim and the height of the crown could not be better.

But best of all, please thank your hatmaker craftsperson for getting the size absolutely perfect. I think that was maybe a little tricky but it really fits like a glove and could not be better. It was definitely worth the wait and the cost. Oh, and the wind string is great too, thanks for that!!

Have a great day and week Sonja, all the best! Robert

From: Chris Barnes
Sent: June 9, 2021 6:31 AM
To: The Last Best West
Subject: Re: Uk shipping

Hi Sonja

Received badges today, really pleased with them, will be ordering some more in near future. Thanks for all your help.

Kind regards, Chris in Scotland

From: Andreas-G.Bruening
Sent: June 2, 2021 3:31 AM
To: The Last Best West
Subject: Re: RE: [The Last Best West]: BRUENING TRISTAN HAT

Hi Sonja,

…I am still using my first TRISTAN hat (bought in 2013) and protecting and decorating my head every day about 5 hours when I am busy with my horse (Doc Haidas Cat/ worlds best Cutting Horse!).

Lately, in my home stable, I took for some reason the hat off and there was a great surprise for all the girls around as they caught sight of my dense scalp hair which I am still wearing myself till today. “Oh, we thought you are wearing your hat without exception to hide your bald head!” :) …all the best, Andreas in Germany

From: Keith Rhynes
Sent: May 31, 2021 8:49 AM
To: The Last Best West
Subject: Re: [The Last Best West]: SHIPPED Rhynes Tristan hat

Great hat

Well done, Keith Rhynes, MD, MBA, FACS

From: amita house
Sent: May 27, 2021 12:06 AM
To: The Last Best West
Subject: RE: UPDATE on your Dylan Thunder hat order

Dear  The Last Best West,

I received a great item today.(May 27, 2021 ) Thank you for your patience.

Best regards, FUKASHI HOJO  in JAPAN

April 30, 2021: This voicemail was left by Robert Mycroft about his Teddy Blue Holster and Belt

From: Adam Behrens
Sent: May 22, 2021 7:54 AM
To: The Last Best West
Subject:  BEHRENS TRISTAN HAT order #21765

I got my hat the other day. It is perfect. I couldn’t be more happy with how it turned out.

Sent using the mobile mail app

From: Alan Green
Sent: May 22, 2021 4:34 AM
To: The Last Best West
Subject: Re: SHIPPED Your [Masterson Belt] has been received!

Hi Sonja,

My Masterson belt arrived this morning. It looks fantastic, fits perfectly and gives me room grow. The deadwood brown was certainly a good choice on my part and this is definitely the best belt I’ve ever owned. It will be a real pleasure wearing it.

Many thanks and best regards,

Alan.

From: harry melton
Sent: May 18, 2021 7:55 AM
To: Service TheLastBestWest
Subject: Re: Hat has shipped [Lone Ranger Hat]

Received my hat , it’s fantastic , thank you , the Lone Ranger rides again !!!!

From: Roger Palaski
Sent: May 14, 2021 4:28 PM
To: ‘Service TheLastBestWest’
Subject: RE: Status Question – RE: Your The Last Best West order has been received! – [Three Old West Badges]

Team,

Just wanted to let you know the Post Office was able to track down the missed delivery and get the package redelivered to me properly. This missed delivery was nothing caused by yourselves nor I – turns out they had a new person on the job who was not familiar with the route (or might not be able to read shipping labels). It has been a pleasure doing business with you and plan on purchasing more from you in the future.

Sincerely

Roger Palaski

Sent: May 14, 2021 9:16 AM
To: [email protected]
Subject: Perfect Hat [Cherie ordered our Senorita Hat!]

Thank you for everything!

I LOVE MY HAT!!!

All the Best,

Cherie Corbin

From: Arlen Ivey
Sent: May 13, 2021 10:13 AM
To: The Last Best West
Subject: RE: SHIPPED [The Last Best West]: Ivey Broken Trail hat order #21707

Hello Sonja,  I hope you are well. Thank you, and everyone at Last Best West for my hat!! I love it.  Box came in great shape, the hat fits perfectly, and I’ve been wearing it every day. 

Planning to get another hat on order with y’all soon!

Thanks again!

-Arlen

From: Steven Hosp
Sent: May 10, 2021 6:48 PM
To: The Last Best West
Subject: Awesome Badges

I received the order today (May 10) that I placed on May 5th for three badges (order #22314) and I wanted to let you know how pleased I am with them. They are awesome looking. I have just started collecting old west badges and your company has an excellent choice. I will be adding more in the near future. 

Best regards,

Steven

From: John Samms
Sent: May 8, 2021 5:40 PM
To: Service TheLastBestWest
Subject: Re: [The Last Best West]: New order #22298 Masterson Belt

Sonja,

Absolutely love the Masterson belt and buckle you found for me.! The whole set together is very  eye catching. I even found a pair of vintage boots to match!

Thank ya kindly!

John Samms

From: Walter Van Muylder
Sent: April 29, 2021 7:30 AM
To: The Last Best West <
Subject: Re: [The Last Best West]: VAN MULDER OUTSIDER HAT order #21634

Hey,

The Hat just arrived today, looking nice en fits well. 

Thanks Walter 

From: TRACY & BRYAN EDWARDS
Sent: April 23, 2021 11:52 AM
To: The Last Best West 
Subject: RE: Modified Tristan Hat has shipped

Yes, a little difference can make a big difference. Hat fits, and looks great! Can’t wait to save up and order one for working out on the farm (have an old Stetson, but ready for a new work hat). This one is my new Sunday, Church and going out hat (gotta keep it nice).

Thanks for checking. All is good. Be back in touch soon, I hope. Regards, Bryan Edwards

From: Steve Genotte
Sent: April 14, 2021 1:37 PM
To: The Last Best West
Subject: My New Dunson Hat

Folks,

I am ESCSTATIC! This hat is so d*mn awesome. It’s big, beautiful, and bold. I showed it off to my followers on my podcast (I wear a different hat each day, 4 of which are cowboy hats) and they went bonkers.

It’s a shame I can only wear it once a week on the show. I plan on wearing it A LOT now that our weather is changing and I can go outside again. God Bless everyone @ The Last Best West. Steve Genotte

From: David Farmer
Sent: April 14, 2021 10:54 AM
To: Service TheLastBestWest
Subject: Product Review Quigley Up Yonder Cowboy Hat

I wanted to reach back out and thank everyone at The Last Best West for such an incredible experience and hat. The size was perfect, the end product was exactly to my specs, and everyone loves it, starting with me! Took a bit longer than I had hoped, but it was well worth the wait. I now have a “legacy hat” I plan on wearing until the day they throw dirt on me! Great work!

From: Justin Zinzow
Sent: April 12, 2021 2:46 PM
To: The Last Best West
Subject: RE: [The Last Best West]: Zinzow QUIGLEY hat

Good afternoon. I received the hat back and it looks great!  Thank you for taking such good care of this order.  I have nothing but excellent things to say about your company.

From: Dirk Loy
Sent: April 10, 2021 4:36 PM
To: The Last Best West
Subject: Love the hat!

Receives my Quigley a week ago. Have to admit I was very nervous buying a hat site unseen. My expectations were more than met. The hat fits and looks great.

After a week it sits so natural on me. I have received many compliments. Thank you again. Grear job! Dirk Loy

From: botch
Sent: March 4, 2021 2:02 PM
To: Service TheLastBestWest
Subject: Re: Leather order has shipped – delivery March 1 2021

I got the holsters.  The holsters look amazing.  

I’m excited to try them out. . . . Joshua Bragg

From: A Little Bit Of Everything
Sent: February 18, 2021 4:37 PM
To: The Last Best West
Subject: Re: [The Last Best West]: SHIPPED Holmberg Open Range Hat

Hey; I got the hat back. It’s great. Tighter than ‘Dick’s hatband’ right now but easily can stretch a tiny bit for perfect fit. I appreciate the haste and I’ll try and put a review in if I can figure it out. Thanks again mister!

From: Wayne Tush
Sent: February 3, 2021 2:03 PM
To: The Last Best West
Subject:
Good Indian Rifle Sheath​

Thanks it arrived today and it is magnificent. Even better than I imagined.

From: anthony collins
Sent: February 3, 2021 1:21 PM
To: The Last Best West
Subject: Re: [The Last Best West] SHIPPED Collins Leather

I received the holster. Thank you very much. 

From: J. Thomas Bentzen
Sent: February 2, 2021 9:33 AM
To: service the last best west
Subject: Hat

Hello, I just received my “Tristan” hat and I love it.  Its the second hat Ive gotten from you guys. 

From: Dalton Gustafson
Sent: January 26, 2021 9:48 AM
To: The Last Best West
Subject: Re: [The Last Best West] SHIPPED Gustafson LEATHER 

Ma’am,  The (rifle) sling arrive yesterday and fits perfectly, thank you very much!

2020

Sent: December 31, 2020 10:32 AM
To: service at the last best west.com
Subject: The Last Best West “Bullock hat“
From: Jimmy Porter

Hi Sonja, Just note to thank you and Travis for helping to get my Bullock hat made. It is a perfect fit and is just like I wanted it to be. The quality and craftsmanship is superb. Arrived on Christmas Eve. Perfect timing. Please tell the people responsible for making my hat thanks. Keep up the great work! Jimmy Porter

From: Doug Long
Sent: December 28, 2020 2:53 PM
To: Service at The Last Best West
Subject: DOBBS FEDORA

Your hat with southwest motiff sterling silver turquoise/coral brooch adornment. Nice head gear-indeed much too nice for the clown wearing it.

From: steveblagburn
Sent: December 16, 2020 1:03 PM
To: service at the last best west
Subject: Hat

Hey guys wanted to tell you the hat (Quigley) was so much more than I expected it looks great and the fit perfect shape was dead on. I Love It. I may want to change band later and you can let me know best way. We will do business again. Thanks.

From: Charlie Mays
Sent: December 14, 2020 10:55 AM
To: The Last Best West 
Subject: Re: [The Last Best West]: Mays Indiana Jones Fedora 

Hi Sonja, I received the Bullock hat last week, and it looks FANTASTIC! The fit is spot on, and the craftsmanship is exceptional, I knew right away I would need to get another one…Thank you! Charlie

From: MARK HESSE-WITHBROE 
Sent: December 11, 2020 1:07 PM
To: The Last Best West  
Subject: Re: [The Last Best West]: SHIPPED Hesse Butch Cassidy hat  

It arrived last night and I am so happy with it – outstanding!

From: Johnny 
Sent: December 3, 2020 3:41 PM
To: Service TheLastBestWest 
Subject: Re: Order 21484 – Hat has shipped

Good Afternoon, I just received my (Wild Bill) Hat . I so Happy with my new Hat . It was a wonderful experience. I will definitely do business with y’all again. Thank y’all so much, Merry Christmas and a Happy Wonderful New Year.

From: DSD 
Sent: December 1, 2020 12:43 PM
To: Service TheLastBestWest 
Subject: Re: UPDATE Your The Last Best West Torres 2 hat order Oct 1 2020

Hello, I’m excited to say I received one of my hats (Bucky O’Neil).  Really reached all my expectations. It’s really loose on the head so I used the foam to help tighten it. . .I love my new hat. So happy with it! Thank you once again for your great service. . .Regards, ed

From: Mike Jenner-Jones 
Sent: November 28, 2020 5:43 PM
To: The Last Best West 
Subject: Full Circle

Howdy, Sonja!

It was 2011 when I first ordered the Randolph Scott Hat (I was in college at the time), but now, it’s 8 or 9 years later and I currently own the Paladin Hat made famous by Richard Boone. So, here I am having come a long way over the years and how I evolved.

I am thoroughly impressed by the hats you have done and made over the years, still. The ’56 Randolph Commanche was the first hat we ordered and this, the last hat recently arrived is the ‘57 Paladin. I started out as a white-hatted cowpoke but now became more of a black-hatted gunslinger.  I will always treasure them until my dying day and hopefully, someone will one day inherit them (provided they fit the same size as me, of course. 

Just thought I’d share a little then-and-now with y’all. Remember to stay safe and healthy and keep on riding high (I know I would)! -Mike (Kid Slim – my new gunfighter name).

From: Janet O’Connor 
Sent: November 20, 2020 12:27 PM
To: Service TheLastBestWest 
Subject: Re: [The Last Best West]: O’Connor Clifford Rockin Billy Hat

Hi Sonja, My husband’s hat has finally arrived. He’s so happy with it, it’s perfect & well worth the wait  I would highly recommend The Last Best West . Thank you so much. Janet (Ireland)

From: Bob Trzcinski 
Sent: November 12, 2020 9:29 PM
To: The Last Best West  
Subject: Re: [The Last Best West]: SHIPPED Trzcinski 1902 MARINE HAT 

Got the hat today, appreciate you guys 

From: skywalker5  
Sent: November 5, 2020 1:55 PM
To: service the last best west.com
Subject: Product review

Hey there guys, my brother and sister bought me a {TRISTAN} hat from your company and I LOVE IT!  Now where can I leave Feedback or a review for you guys? You got a Twitter page? Have a nice day! Bye, Luke Harneitz Gattlinger in Italy

Thanks Luke you just did!

From: cloan777 
Sent: October 23, 2020 9:47 PM
To: Service TheLastBestWest  
Subject: Re: Order 21433 – {Thing} Hat has shipped

Thank you soooooo much! It’s absolutely perfect!!!! Love it. You did a fantastic job. Chris

From: Linda Findle  
Sent: October 21, 2020 9:58 AM
To: service the last best west.com
Subject: Re: The Last Best West “Wrong badge“

Thank you so much my son was a police officer in the air force and now in his home town and he has been looking for badges but cant afford the real ones so i got your replicas for his birthday gift. They are awesome!

From: joseph benitez
Sent: October 19, 2020 4:01 PM
To: service at the last best west.com
Subject: Received {M1911 MODERN} holster

Thank you for getting it to me so quickly,  quite a nice surprise.  It’s perfect. 

From: Dennis E. Murray  
Sent: October 17, 2020 4:43 PM
To: Service TheLastBestWest  
Subject: Re: [The Last Best West]: MURRAY SPEARMAN HAT  

Hi, I love the {Boss Spearman Cowboy} hat!! I almost didn’t want to wear it, too purdy!

Perfect though ! Thank you for a great job and a great hat. Dennis…..

From: Paul Fleming  
Sent: October 27, 2020 5:31 PM
To: The Last Best West 
Subject: Hoppy Hat Picture

Dear Sonja,

Here is a picture of me wearing my Hopalong Cassidy Hat. I’m holding a mug of sarsparilla just like Hoppy, Lucky and California drank.

I wish I could go back in time when I was 12 to Little America, Wyoming and talk to that kind man again. I know he’s in heaven with his son. I thank you from the bottom of my heart.

God Bless all of you at  The Last Best West. The hat is perfect.  Sincerely, Paul A. Fleming

From: Rickey Trotter 
Sent: September 3, 2020 10:05 AM
To: The Last Best West 
Subject: Re: [The Last Best West]: SHIPPED! Trotter Jim West Hat order

Thanks , great job, great fit.

From: Glenn Theal 
Sent: September 2, 2020 9:10 PM
To: The Last Best West 
Subject: Re: Hat has shipped

Hi, I was so happy to see that you posted my recent testimonial about the (Orry Main) hat I purchased from you on your main page!  I have reffered your company to several of my friends and clients.  I’m now saving my pennies to purchase a hat for my wife. Keep up the great work!  Glenn Theal

From: Grace Chalk 
Sent: August 27, 2020 12:38 PM
To: The Last Best West 
Subject: Re: SHIPPED RE: [The Last Best West]: Chalk Frontera hat order 

we received it and it looks great!

From: Becky Bergeron 
Sent: August 20, 2020 10:09 AM
To: The Last Best West 
Subject: Fwd: Johnny Ringo Holster

Thank you everything looks right. I know it takes awhile to make but it’s for my husband’s birthday Sept. 7th. Can’t wait to see it . The holster we bought for Fathers Day was beautiful. Y’alls craftsmanship is beautiful.  Mrs Bergeron 

From: Becky Bergeron
Sent: September 10, 2020 6:22 AM
To: The Last Best West
Subject: Johnny Ringo Belt 

Hello to the Last Best West,Thank you 100 times over for the beautiful belt. It’s just as pretty as in the picture and looked so good with the holster and his pistol in it. Every detail is beautifully crafted it’s easy to see you take pride in your work. My husband absolutely loves It. I’ll be ordering in the future. Thank you again! Mrs. Bergeron

From: T Parrey
Sent: August 8, 2020 6:05 PM
To: ‘The Last Best West’ 
Subject: RE: SHIPPED [The Last Best West]: PARREY modified  Indian Jones hat order 

Good Afternoon Sonja, The hat just arrived and I couldn’t wait to open the box. Since it’s not a hat that you make, that has a picture on your website, I had no real idea just what it would look like. I am pleased with the look of the mixed and matched Ben Wade brim and Indiana Jones  crown; I couldn’t be happier with it. Maybe it’s because it was my own design. . . I think of the three Last Best West hats I have, this is my favorite (I love the others as well, they are both fantastic).

As usual the craftsmanship is excellent; my hats off to Monty (one hell of a hat maker), he’s top notch. I have been extremely pleased in everything aspect of doing business with The Last Best West; your product and service are both top of the line.

Once again, it’s a pleasure doing business with you; and thank you Sonja for your assistance with placing the order, I greatly appreciate it. I hope everyone stays safe and well. In God We Trust, Tom

This client came to us, because he has a xxxl head size and could never find a good hat that fit. Mr. Coblyn wears just over a size 8 and after getting his first hat from us in 2013 has bought four more!

From: michael Coblyn 
Sent: August 5, 2020 8:43 PM
To: The Last Best West  
Subject: Re: [The Last Best West]: Coblyn Bucky O’Neil  

Sonja, My Bucky O’Neil is now perfect and may be my favorite of the 5 amazing hats you guys have made for me. Michael

Another long time client with 5 hats from us, customer Mike Jenner-Jones in England has been a pleasure to deal with since 2011. 

From: Mike Jenner-Jones 
Sent: July 19, 2020 7:26 AM
To: The Last Best West  
Subject: Re: conchos for hatband

Your most welcome. Perhaps I can share you some more with the Pecan Hang ‘Em High I wore at the 2018 Blue Rodeo. I hope you like my homage to Clint Eastwood and the Man with No Name character he portrayed in the Dollars Trilogy.

From: Mike Jenner-Jones  
Sent: July 17, 2020 3:28 PM
To: The Last Best West  
Subject: Re: conchos for hatband 

Here are some pictures of me in gunfighter attire with the Hell’s Pistolero hat made from the Custer hat. This character of mine is supposed to be a paranormal gunslinger in a Gothic horror western setting.

From: Glenn Theal 
Sent: July 16, 2020 8:58 AM
To: The Last Best West 
Subject: Re: Hat has shipped

Hi, I just received my Orry Main hat and I absolutely love it.  The colour I picked is exactly what I want.  Thank you so much for the help in selecting the color!  The hat fits very snuggly and is a hair tight on my forehead.  I’m very confident that a bit of steam and a couple turns of the stretcher will resolve this issue. Although I expected a bit more slouch to the hat as that depicted in the series, I completely understand why the hat is shaped as is.  I love the idea that I can custom shape it to exactly how I want it! I love the hat and the quality is amazing.  I’ll send photos soon! I will highly recommend your business. Respectfully, Glenn Theal Ps.  Did I mention that I love the hat?

and Glenn followed that up with this email.

From: Glenn Theal  
Sent: July 17, 2020 12:02 PM
To: The Last Best West  
Subject: Re: Hat has shipped

Hi, After a night on the hat stretcher with a little bit of steam,  my hat fits perfectly.  I could not ask for a better, more comfortable fit.  I absolutely love my hat and have already had compliments on it. Thank-you so very much.  It will help keep me protected while training dogs. Glenn Theal

From: Keith Eisberg 
Sent: July 13, 2020 10:52 AM
To: The Last Best West 
Subject: RE: [The Last Best West]: SHIPPED eisberg old west shoulder holster

Got. It. Thanks. Once you told me to put it on light a jacket then it made sense. It’s great. Love the workmanship. Beautiful job Thanks so much.  Will wear on my gold mines in backcountry of Idaho. Keith Eisberg.  {Gold Mines? Need Help? LOL}

From: Lane Thomas
Sent: July 2, 2020 6:49 PM
To: service at the last best west
Subject: Re: Hat (20X Crossfiire Trail) Order 21167 SHIPPED

Thanks Got my hat today Perfect Thanks Lane

From: Jerry Nanson
Sent: June 29, 2020 6:17 PM
To: The Last Best West 
Subject: RE: [The Last Best West]: APPROVAL REQUIRED 

Got it it (Brothel Badge) looks great thanks!

From: Shawn O’Bannon
Sent: June 25, 2020 6:28 PM
To: The Last Best West
Subject: Re: [The Last Best West]: SHIPPED O’Bannon

Got the hat (Big Jim) today, earlier than expected and it’s even better looking in person. Excellent work and awesome customer service! It’s the best hat I’ve ever had. :-) With best regards and many thanks  Shawn O’Bannon

From: Charles Micklosky
Sent: June 17, 2020 5:08 PM
To: The Last Best West
Subject: Re: [The Last Best West]: SHIPPED Micklosky  HEATH BARCLAY COWBOY HAT

Hi everyone, I did receive my hat at the date presented, however, I had a few of my own deadlines to make some things, and was quite surprised when it arrived, as I didn’t even know it was coming yet. I love it! This is why I didn’t write you at the moment it arrived. . .Excellent fit and finish. Nice felting, color and shaping. I’m sure I will wear it for many years to come. Would recommend you. Best, Charlie

From: William Altimari
Sent: June 17, 2020 1:16 PM
To: The Last Best West
Subject: RE: [The Last Best West]: Altimari TALL T COWBOY HAT

Hi, Sonja: Just wanted to let you know I LOVE the hat. Couldn’t be happier! And the care sheet was a very nice touch, too. Thank you! Best regards, Bill Altimari

From: Nick Macfarren
Sent: June 14, 2020 12:30 PM
To: The Last Best West
Subject: Re: [The Last Best West]: Macfarren FRENCHY  

Thanks for all your help over the past years … you should be called The first best west … Nick (Scotland)

From: Sid Williamson
Sent: June 9, 2020 5:38 PM
To: The Last Best West
Subject: Re: Williamson order THING HAT

Thanks Travis.  That is cleared up.  Really enjoying the hat so far.  -Sid

From: shane doke
Date: Wed, Jun 3, 2020 at 8:30 AM
Subject: Officers slouch
To: service Officers slouch civil war hat

Hello, I received my new hat yesterday and am very pleased. I’ve only ever wore resistol or Bailey hats and always liked pencil rolled brims. And now I’ve got one! Will be ordering a few more in the future. Thank you and take care, Shane

Date: May 28 2020 05:26:37 PM
From: voicemail
To  : The Last Best West (14032071909)

Our Mystery Hat Contest winner Ben Ellis left  us a very nice voicemail after receiving his hat. Then folowed up with an email. Thanks Ben!

Date: Fri, May 29, 2020 at 2:35 AM
Subject: COOGAN’S Bluff hat contest. I got my hat on Thursday. It fits great looks are way better than I expected. I can’t express how much I love this hat thank you each and every one who had a hand in making it. Sincerely Gary Benjamin Ellis.

From: jesse Wilhelm
Sent: May 27, 2020 6:35 PM
To: The Last Best West
Subject: Re: [The Last Best West]: Wilhelm THING HAT

Hat arrived today in great condition. I am very pleased. Thank you. 

From: Glen York
Sent: May 20, 2020 7:39 PM
To: The Last Best West
Subject: Re: [The Last Best West]: York Johnny Ringo order

Holster and belt are absolutely awesome … beautiful work , I am very happy ! Thank you Glen DocYork

From: bill abell
Date: Sat, May 16, 2020 at 10:52 PM
Subject: It came today {Shotgun Willie hatband} and it looks awesome couldn’t be happier thank you
To: Service at The Last Best West

William Abell

From: ma59chika
Sent: May 11, 2020 1:36 AM
To: The Last Best West
Subject: Re: [The Last Best West]: SHIPPED Kato Masachika order

hello A {Jolan} hat arrived I really liked it. I feel very happy. Thank you very much. masachika kato in Japan

From: Matt Dale
Sent: April 29, 2020 1:55 PM
To: The Last Best West
Subject: Re: [The Last Best West]: DALE order

{Justified} Hat arrived.. love it. Fits perfect.. looks awesome. Happy camper! Matt Dale

From: Matt Dale
Sent: April 17, 2020 9:00 AM
To: The Last Best West
Subject: Re: [The Last Best West]: DALE order

The wife’s {Ben Wade} hat arrived in good condition. Now I’m like the kid on Christmas Eve waiting for mine! Looks great on her. Thanks

From: olin
Sent: April 15, 2020 11:57 AM
To: The Last Best West
Subject: Re: wait time for Hat band

Hi Sonja, Just wanted to let you know that I received my (Preacher) hat band yesterday. It is beautiful and fits great. I hope everyone up your way are still do fine. Many Thanks, Olin

From: Ken Earl
Sent: March 28, 2020 7:08 PM
To: The Last Best West
Subject: Re: [The Last Best West]: SHIPPED EARL M1911 SHOULDER HOLSTER

Received today.  Awesome!  Thanks for the excellent quality and the fast turnaround!  It’s perfect! Ken

From: Spartacus Jones
Sent: April 4, 2020 2:50 PM
To: The Last Best West
Subject: Thought you might like this

Music by Spartacus Jones. Photo by Linda Wyatt. Hat by Last Best West

Spartacus was kind enough to share a slice of his song Wild Mountain. Click here to paly a 4 minute segment. Very nice melody! And if you like that go on and visit the Spartacus Jones website.

From: Chuck
Sent: March 6, 2020 6:57 PM
To: ‘The Last Best West’
Subject: RE: [The Last Best West]: Seiler order SHIPPED

Sonja, (Tall T) Hat received about an hour ago. It fits great! Looks good. In retrospect, I probably should have gone with the wider brim…BLUE DUCK perhaps, with crown customized to same style as Tall T. Perhaps in a couple years. Thanks again for your great service. I will wear this with pride. Chuck

From: Gordon Mann
Sent: March 5, 2020 6:03 PM
To: service at thelastbestwest.com
Subject: The Last Best West “New Hat.”

I just received my new Justified hat and wanted to drop a note to thank you for your workmanship on the hat, it is a very good looking hat and I especially like the color of the un dyed natural 100% beaver. given the difficulty of fitting my extra long oval head you did a wonderful job, the hat is just a little big but the proportional dimensions are right on for my head shape and truth be told I prefer a hat to be a little big rather than a little small.

The fit is close and I will compensate with fitment strips, the honest truth of hat making is that without having been able to sit for a custom fitting with you the end result is very good and I tip my hat to you folks. Much appreciated. G.Mann

From: Richard Olson
Date: Thu, Mar 5, 2020 at 7:13 AM
Subject: Re: [The Last Best West]: Olsen order SHIPPED
To: The Last Best West

We received the (Custer) hat as of yesterday. It is beautiful. I am sure Steve Alexander (Likely the premier George Armstrong Custer inpersonater) will be very proud to wear it at events in the future. Thank you for all you have done for us. We will be presenting the hat to him on the 29th of this month. I am very excited to see the General’s reaction. Thank you again. Lynn Olson

From: Zoltán Nagyfestő Hitvalló Huszti
Date: Mon, Feb 17, 2020 at
Subject: Hat arrived
To: The Last Best West

Dear Sonja! Little J hat arrived. Great job! Size: ok! Thank for your help! Regards: Huszti Zoltan

From: John gentry
Sent: February 11, 2020
To: service at thelastbestwest.com
Subject: water proofing

HEY Y’ALL     what can i use to waterproof my 50% beaver {Will Munny} hat ? By the way I love my hat.    John Gentry

Hi John, the (20X 50% beaver) beaver blend hat body is water resistant, and you do not need to put anything else on it. If it gets soaked just let it dry naturally with the hat stretcher in it to hold the size as it dries and there you go. Enjoy! TLBW

From: Austin Cuddie-Hudson
Sent: February 5, 2020
To: The Last Best West
Subject: Re: Hat Received

[Austin ordered a custom Open Range hat with a Quigley brim – outstanding look!]

The hat still looks great! I was being to nit picky considering this hat is intended to be a work hat anyway.  Thank you for your willingness to work with me, I will be coming back to you guys shortly for a classier hat as well. 

From: kelly korb
Sent: January 31, 2020
To: The Last Best West
Subject: RE: [The Last Best West]: KORB order  SHIPPED

Hi Sonja, I received my (modified City Lights) hat yesterday. It is everything I hoped it would be, I absolutely LOVE it. 

Thank you for fixing it exactly as I asked, it is truly a custom hat. 

I have always wanted a custom hat and finally found it.  Thank you so much for your customer service and attention to detail.  Kelly Korb   

We added the whip stitch around the brim to add a real distinctive look to the City Lights cowboy hat. Looks smashing! TLBW

From: Kirk Hopkins
Sent: January 14, 2020 3:36 PM
To: The Last Best West
Subject: Re: Hopkins Barclay Hat order # SHIPPED L-248443 Dec 12 2019

Great hat thank you  kirk

From: canarsee3
Sent: January 9, 2020
To: service at thelastbestwest.com
Subject: Hello, THIS IS PERRY REID, I’M SO HAPPY WITH MY (Thing) HAT…. THANK YOU SONJA!!

From: Ben Brundage
Sent: January 8, 2020
To: The Last Best West
Subject: Re: Brundage modified Tom Harte SHIPPED

Just received the hat, and it’s phenomenal. Really great work. I know I’ve been a pest but I just want to thank you for everything you’ve done. You’ve made me and my 73-year-old father very, very happy. BB

2019

From: Manuel Molina
Date: Thu, Nov 28, 2019 at 9:40 AM
To: The Last Best West

Sonja, I want to thank you for following up and sending me an awesome {20x Tristan} hat! I love it! the time you took to make this hat was worth it. Here is a photo :) tristan hat is awesome. I live in the Sonoran desert, in northwest Mexico. Happy customer, thanks. Manuel Molina

From: dennis esken
Date: Wed, Nov 27, 2019 at 7:27 PM
Subject: Re: Order 20299 SHIPPED
To: Sonja

Hi Sonja, received my hat {100x Dylan Thunder} and it’s perfect. Thanks and have a happy thanksgiving

Good evening (in SA), I am in love, really. This hat {pure beaver Justified}is just in another class. It is insanely beautiful! I have to say, not even Stetson comes close. Please pass on my gratitude and appreciation towards everyone involved, especially the craftsmen.

I have no words…I will start saving for my next one immediately! I have attached photos of just a few hours after I opened it. I will speak to you soon. Enjoy your long weekend weekend. 

Kind Regards, Charl du Toit in South Africa Nov 29 2019

From: John R. Bonner
Date: Wed, Nov 27, 2019 at 8:19 AM
Subject: Feed Back
To: Service at The Last Best West

Howdy Folks, John Bonner here.  Just wanted you to know how much I like my Modified Quigley hat.  I’ll get a picture of me wearing it and send to you for your website…Lastly, I hope you Folks have a Happy Thanksgiving and a Merry Christmas! Regards, John

From: Dave Meyer
Sent: November 2, 2019 4:47 PM
To: The Last Best West
Subject: Re: [The Last Best West]: SHIPPED! Meyer order

[Dave ordered our Sundance Kid hat!]

… I just took my first look at the hat, it’s beautiful. I’ll have to stretch it just a bit but that’s to be expected. Again,  appreciate the great customer service you provided…Thanks again!! Dave

From: Todd York
Sent: October 29, 2019 4:24 PM
To: The Last Best West
Subject: Re: [The Last Best West]: shipped York order #19407

[Todd ordered our USMC M1902 Campaign Hat ]

Got it today.  It’s perfect!  Thank you! Todd

From: Michael Young
Sent: October 12, 2019 2:08 PM
To: The Last Best West
Subject: Re: [The Last Best West]: YOUNG Order # L19395X

Got my {Bohannon} hat you guys rock I’m in love with it!!! Best quality hat I’ve ever had the privilege of wearing!

From: terry graybeal
Sent: September 25, 2019 4:37 PM
To: The Last Best West
Subject: Re: [The Last Best West]: SHIPPING INFO Graybeal order #19408

Received my {Fred Dobbs Fedora} hat today. I am a very satisfied customer it’s beautiful thank you so much!

From: Alfred H Martin
Sent: September 24, 2019 9:02 PM
To: The Last Best West
Subject: RE: got your {Boss of the Town} hat MARTIN order #18971

Thanks, Sonya.  Your reply is much appreciated.  The hat is great! Alfred

From: Bret Merritt
Sent: September 5, 2019 4:31 PM
To: Service at The Last Best West
Subject: Re: [The Last Best West]: SHIPPED order #19200

Sonja,

Got my {Hidalgo} hat! Fit is touch tight (better than loose) but will stretch out bit when wearing it. The wind will not scare me! Love the color. I do have to find a unique hat band though to go with such a fine hat.  {Try our line of replacement hatbands!} Thanks for upgrade to belly fur! Very Nice!…Thanks  Bret Merritt

From: Brian Decker
Sent: July 12, 2019 10:28 AM
To: Service at The Last Best West
Subject: Re: [The Last Best West]: Decker  BULLOCK HAT

Hi,  I received the hat and it looks wonderful…Thank you. Brian

From: rob
Sent: July 11, 2019 11:13 AM
To: service at the last best west
Subject: Tom Horn hat

I received my Tom Horn style hat yesterday evening, which was sooner than promised. It looks great and fits perfectly. The customer service and product I received are exceptional. I will definitely be recommending your company to friends and family.

Thanks, Rob Gulotta

From: David Grasse
Sent: July 12, 2019 10:09 AM
To: Service at The Last Best West
Subject: Hat (Bullock) received.

…and I could not be more pleased with it. Your company is, hands down, my favorite hat-making company. You can quote me.
Regards,
D. Grassé
Author and Historian
Payson, Arizona

From: scottkiltmaster
Sent: July 11, 2019 5:58 PM
To: service at the last best west
Subject: New hat ( Butch Cassidy Cowboy Hat)

I absolutely love my new hat! Thank you so much! Scott Sims

From: bill abell
Sent: July 5, 2019 9:07 PM
To: Service at The Last Best West

This hat (Sundance Kid) is really awesome you should be proud for making it  it’s hard to get good quality regardless how much you spend but I’m quite pleased  this hat has become part of me thank you

From: REGINALD POWELL
Sent: July 5, 2019 5:29 PM
To: The Last Best West
Subject: RE: [The Last Best West]: Powell order Officer’s Slouch Civil War Cavalry Hat

Got it. Nice Hat. Good Fit. Reg

From: hstromberger2020
Sent: July 5, 2019 12:45 PM
To: The Last Best West
Subject: RE: [The Last Best West]: Stromberger Hidalgo 

Sonja, My Hidalgo hat arrived last week.  It looks good just like my other two hats that you all made for me.  I am pleased with it and it fits great.  Thanks so much.

Regards,

Harold Stromberger
SASS alias Dead Eye Jake

From: Bigkittybarie
Sent: July 1, 2019 3:58 PM
To: service
Subject: Re: Your The Last Best West order has been received!

[Mr. Barie ordered a modified Augustus hat.]

HOWDY !  RECEIVED MY HAT TODAY.  YOU ALL DID A GREAT JOB. AND IT FITS GREAT TO.  THANK YOU, SO MUCH. IT`S BEEN, A PLEASURE.  SEE YA !!!

From: Jamie Corridon
Sent: June 26, 2019 6:46 PM
To: Service at The Last Best West
Subject: Re: [The Last Best West]: CORRIDON order #18996

[Jamie ordered our Roughrider hat.]

Received the hat today and it’s a masterpiece!!!   It fits perfect and I love it.  Thank you!!!!

From: Jeremy Carter
Sent: June 22, 2019 11:55 PM
To: service
Subject: The hat is perfect!

[Jeremy ordered our Tristan hat!]

Hello,

I wanted to thank you for this amazing hat! Brilliant craftsmanship, a perfect fit. I really couldn’t be happier! A little Fuller’s Earth has been added for the show I’m doing, but I think the photo does it justice.

Thank you again! -Jeremy (Clayton Mayfield)

From: Rose Case
Sent: June 21, 2019 3:14 PM
To: Service at The Last Best West
Subject: Re: [The Last Best West]: CASE order

Friday 6-21-2019

We just received Josey Wales around 3:00pm. The box looked like it had been just put together. There was no dents scraped or tears in it. Josey was out of his barn so to speak but was in beautiful shape which is testament to the quality of the work that you do

[…]        the hat blew us away blew us away.

From: Curt Hewett
Sent: June 19, 2019 2:17 PM
To: Service at The Last Best West
Subject: Re: [The Last Best West]: Hewett order

[Mr. Hewett ordered our Cattle Baron hat.]

Sonja,

The hat arrived early this afternoon in the same condition it was in when shipped, i.e., perfect. 

I’m going to love making it mine. 

Thanks for the great service and the great hat,

Curt

From: Jon Byrom
Sent: June 3, 2019 8:00 PM
To: The Last Best West
Subject: Byrom Order #18899

Hello!

I received my Longmire cowboy hat, 20X, about a few weeks ago. Please accept my heart-felt thank you and compliments for such a fine quality hat! I’ve been a Stetson lover in the past but have been converted to the Last Best West. Not only do I love my Longmire but – best of all – my wife loves it too! I may not be a connoisseur of cowboy hats but I can tell the quality of my Longmire in comparison to many other cowboy hats I’ve tried or purchased before; this is amazing. Although it was a tight fit initially, I got a good hat steamer and, using the hat stretcher that you provided, have got it to fit my oval head just right.

I absolutely intend to purchase another cowboy hat from you – and maybe more. I’ll never go back to … the other guys.

Warmest Regards,

COL(Ret) Jon Byrom

Sent: May 28, 2019 8:35 PMTo: The Last Best West

From: mg

Subject: Re: [The Last Best West]: GARST order [Georgia Devil] #18892

Hello Sonja,

I just wanted to thank you and your co-workers for the rush order, and getting my hat here in time for my daughters wedding. I thought she would have some wedding pictures by now, but it will be about 2 months ! The only picture I have is one I took before leaving for the wedding, attached.

Thank you Very Much, the hat is GREAT !! Mark

From: T Parrey
Sent: May 25, 2019 7:58 PM
To: ‘The Last Best West’
Cc: Tom P
Subject: RE: [The Last Best West]: Parrey Quirt #18881 SHIPPED

Hello Sonja,

I wanted to let you know that you all have done an outstanding job again; the hat just exudes quality and fineness, keep up the great work. In the short time I’ve had it (a few days) I’ve received a number of compliments and I’ve received a lot of compliments on the Ben Wade hat as well.

I couldn’t be happier with the “Quirt/Jim West” hat, again, thank you all so much! I really appreciate it!

Be safe and well – thank you sincerely, Tom

From: John R. Bonner
Sent: May 22, 2019 9:48 AM
To: The Last Best West
Subject: Re: Help for your Modified Quigley – May 21 2019

Many thanks Mr. Travis.  As for putting in(?)/installing a wind string and shaping the brim, I’ve done that more times than I can recall.  This time however, I’ll be doing it on more than a hat, I’ll be doing it on a clothing accessory that, indeed, is truly a work of art!

In closing Folks, should you have need for me to share my thoughts with an new customer regarding your company, as well as hats, feel free to share my email as you deem necessary.

John Bonner

My new beaver hat is so filled with excellence I have to keep a weather eye on it when it’s not on my head.  Otherwise that sucker might grow new legs and run away!

From: Justin Wooley
Sent: May 22, 2019 3:25 PM
To: The Last Best West
Subject: Re: [The Last Best West]: Wooley order  SHIPPED

[Justin ordered our beautiful Dodge City Cowboy Movie Hat Hat!]

Hello,

Thanks a bunch, I love the new hat! It really turned out nice. The shape was a bit off from shipping but was no problem to perfect! Awesome job!

From: Tim haney
Sent: May 15, 2019 5:08 PM
To: Service at The Last Best West
Subject: Re: [The Last Best West]: HANEY Charlie Prince order #18855

I am very pleased with my new hat it is awesome thank you so much great craftsmanship good job!!!! Tim haney

From: Dave Campbell
Sent: May 14, 2019 8:08 PM
To: The Last Best West
Subject: Re: Campbell Man with No Name March 6 2019

The hat arrived a week ago.  A most excellent hat and the fit is PERFECT!  Thanks for another fantastic hat.  [This hat is coming to our website soon!]

Dave Campbell

From: Thomas Nairn
Sent: May 11, 2019 5:22 AM
To: The Last Best West
Subject: Re: [The Last Best West]: SHIPPED NAIRN

Perfect I’ll snag it from the post office Monday!

Thanks again! The last hat I bought from you guys [our Big Jim hat] has been through hell and back on my horseback escapades in the mountains and it still looks brand new! Very impressed!

Thank you,

—–Original Message—–
From: amitahouse
Sent: May 3, 2019 1:39 AM
To: The Last Best Western
Subject: A hat has arrived today. [A Dylan Thunder hat all the way to Japan!]

Hello

A hat has arrived today.

very good.

Thank you very much.

FUKASHI HOJO

From: patty hotchkiss
Sent: May 2, 2019 5:35 PM
To: service
Subject: hey guys and gals love my Quigley down under the best thankyou semperfi from an old marine

Sent from Mail for Windows 10

From: Ethan Evans-Hilton
Sent: April 26, 2019 12:41 PM
To: service
Subject: Custom Hat Inquiry

Greetings again!

It’s been a few years. Back in 2013 you created an truly amazing replica of the Hannibal Heyes hat from Alias Smith and Jones for my wife. It is an outstanding work of art and craftsmanship. I have since come upon a hat I would love to have recreated for myself and wanted to reach out to see if it would be possible.

I see that as part of your regular inventory you offer a replica of John Marston hat from the original Red Dead Redemption video game. I am a huge fan of the newer follow up sequel Red Dead Redemption 2 and have fallen in love with the Big Valley Beaver cowboy hat depicted in the game. I have been looking for a wide brimmed hat similar to it and cannot find exactly what I am looking for and thought, given your exemplary work before I would reach out again and see if you might be able to produce a reasonable facsimile of this hat. I have attached example pictures from the game highlighting the hat.  [We look forward to making another great hat for Ethan!]

EDWARD REMINGER
Sent: April 24, 2019 1:28 PM
To: The Last Best West
Subject: Re: [The Last Best West]:
Reminger Dead Eye Marston order

Sonja: My new hat just arrived. Many compliments to your hat makers, and yourself for great service, and a job well done. 7.5 hat size fits me perfect.

I will be enjoying some strolling, and bike riding in my brand new hat. Attached are some photographs. 

Kind Regards, 

Ed ..

From: tara
Sent: April 22, 2019 11:09 AM
To: ‘The Last Best West’
Subject: RE: [The Last Best West]: SHIPPED! ISS Studios order

ARRIVED!!!  And they (Combination Shoulder Holster) are stunning.  Thank you so much for the amazing turnaround.  That was light speed!  It’s going to our weapons department and heading to set. (will be seen on an episode of Wild Kingdom!)

I’d love to keep you in our roster for future requests.  We have had to have custom leather holsters made for other shows like “Westworld” and “Mind Hunter” and your work is outstanding.  Love to circle back the next request.

Please thank everyone for us, really appreciate the effort to make this happen!

Very best, Tara

From: Leonel Quintanilla
Sent: April 12, 2019 5:38 AM
To: The Last Best West
Subject: Re: Bohannon Shipped

I recieved my hat thursday. it is awesome.fits me perfectly. it is exactly what I envisioned. i was in artillery. a cross cannons pin will look good on one side and a unit Crest on the other side. maybe I’ll try a red band.red is for artillery. the hat is a work of art. thank you. i will visit your site often I may pick out and buy another in the future. keep my size for future reference.

From: Todd Bebb
Sent: March 28, 2019 8:03 PM
To: The Last Best West
Subject: Re: [The Last Best West]: SHIPPED BEBB order

[Todd ordered our Tom Threepersons Gunfighter Holster and Belt!  To read all about Tom Threepersons and see those holster styles, click HERE.]

I love the holster and belt!

Thank you

From: patrick Jeter
Sent: January 17, 2019 8:05 PM  UPDATED: March 23, 2019
To: Service at The Last Best West
Subject: Re: Tom Harte Hat for Patrick SHIPPED

Hello to all at Last Best West! I received my beautiful hat today and I have to tell you, it’s even more awesome in person, than I ever imagined it would be. The craftsmanship and attention to detail is amazing! I love this hat! Thank you for a superb product! Patrick 

From: T Parrey
Sent: March 8, 2019 10:11 AM
To: ‘Service at The Last Best West’
Subject: RE: HAT HAS SHIPPED RE: [The Last Best West]: Parrey Ben Wade

Hi Sonja,

My hat just arrived, I couldn’t get it out of the box fast enough and . . . AWESOME!!!!

I could not be happier, it is beautiful and so well finished – thank you to everyone that plays a part in getting these masterpieces crafted! I have been eying up a couple other hats that you all make and once I’m able, I have no reservations about placing another order – again, I can’t thank you all enough

Have a great rest of the day and weekend

Thank you!! Tom

From: clark rodgers
Sent: March 8, 2019 2:12 PM
To: Service at The Last Best West <[email protected]>
Subject: Re: […] My Tristan Hat

Sonja

Wanted to let you know my hat arrived safe and sound and it looks great!   You guys are the best!!! 

Thanks as always!

Clark  

From: Robert Bilardi
Sent: February 27, 2019 8:38 AM
To: The Last Best West
Subject: Re: [The Last Best West]: [M1911 Modern Shoulder Holster]

Hi, I wanted to let you know, I received your custom holster and extremely amazed at the custom work and the quality of leather. 

     I have adjusted the strap to where it fits like a, well glove. My 1911 fits great and I am also able to fit a couple of my handguns too. 

    …  Thank you again, the holster is amazing, it really stands out especially against holsters of people I know. 

From: Mike Moore
Sent: February 28, 2019 10:40 AM
To: The Last Best West
Subject: Re: [The Last Best West]: Moore Hidalgo #18719

Hello ,

I received my Hidalgo Hat and it fits perfect , I LOVE IT ! Thank You , Great Job !

Best Regards ,

Mike Moore

Lefthanded Bear  ( Cheyenne River Sioux Tribe )

From: Kim Hoffman
Sent: February 25, 2019 7:04 PM
To: The Last Best West
Subject: Re: [The Last Best West]: Hoffman campaign hat order #18713

Hi Sonja,

Your hat arrived. It’s a beautiful one. And just what I wanted. I do get compliments on my Last Best West hats and I always tell people about your company and web site. We had the Film Noir Festival here in January and I wore the Dobbs fedora throughout the week. The Dobbs has the right sized crown and brim for that period–Treasure of the Sierra Madre was about 1948, I think, but most contemporary fedoras have a four or so inch crown, and the Dobbs is on the mark. Anyway, I talk too much. This new one is beautiful and I thank you all for making it!

Sincerely,

Kim Hoffman

From: Patrick Cote
Sent: February 11, 2019 8:31 AM
To: The Last Best West
Subject: Re: Pat Cote Black Barkley hat

Sonja, 

     That is great.

     I picked it up this Monday morning at my local Post Office as I missed a delivery attempt on Saturday.  What a beauty.  I am currently repacking my Sand Barkley for a refurbish/reblocking.   Thanks so much.  I will await the order info from you as I did with the Sundance reblock. 

     Hats off to Brad, the Black Barkley is great!

                  Thank you, Pat Cote

From: Patrick Cote
Sent: January 29, 2019 5:49 AM
To: Sonja
Subject: Pat Cote

Sonja,

     I can only hope the Christmas season was good to The Last Best West!

 . . .     Also I’d like to give a shout out to Brad for his work on the Charlie Prince hat refurbished into a Sundance Kid.  Truly amazing, and like new.

     Here it is pictured with my Sand colored Barkley, which I get lots of compliments on, and is my daily hat.  The Sundance hat mostly gets use as a second if the other is wet. . . .      Regards, Pat Cote

From: Kirk Weinz
Sent: January 18, 2019 2:17 PM
To: The Last Best West
Subject: RE: [The Last Best West]: WEINZ Boss of the Town order #18664

I am in receipt of my new hat.  I was quite surprised at how quickly it arrived.  Thank you for that.  When I placed the order I requested a small amount of dip in both the front and the back of the hat.  What I had pictured in my mind was quite a bit different than what I pulled out of the hat box.  It was better!  I am very pleased.

Thanks for a job well done,

Kirk Weinz

From: patrick Jeter
Sent: January 17, 2019 8:05 PM
To: Service at The Last Best West
Subject: Re: Tom Harte Hat for Patrick SHIPPED`

Hello to all at Last Best West! I received my beautiful hat today and I have to tell you, it’s even more awesome in person, than I ever imagined it would be. The craftsmanship and attention to detail is amazing! I love this hat! Thank you for a superb product!

Patrick

Sent from my iPhone

From: Ron Houston
Sent: January 20, 2019
To: The Last Best West Facebook
Subject: Rock’n Billy Hat

Sportin’ my Rockin’ Billy hat at the Namm Show

From: Adam
Sent: January 11, 2019 8:27 PM
To: The Last Best West
Subject: Re: [The Last Best West]: MCROY Will Munny  

Got my hat in this morning and proceeded to wear it all day. It fits perfectly, one of the best fitting and best looking hats I have in my collection. Thanks again and I will definitely be shopping with you as well as referring you in the future.  Adam McRoy

From: Moosebilski
Sent: January 9, 2019 4:37 PM
Subject: Re: Payment received for your order

Thank you so much for the swift attention to my question, as I mentioned the hatband you sent is amazing, I actually appreciate the effort and the upgrade, I’ll probably order the other one too at some point and keep this one also, thanks again for the wonderful support and highest quality products, can’t wait for the Pinkerton to arrive, have a great day…