Cowboy Hat NewsHat Ordering Process

Our Last Best West Cowboy hats are made in America and will take 6-8 weeks to custom make.

Overseas buyers please read this :: All Our Contact Info

To make purchases on The Last Best West your credit card must be enabled to allow INTERNATIONAL PROCESSING. Or process your order through the PayPal interface – you do not need a PayPal account!

  1. Know or find out your hat size (Click for instructions)
  2. Determine color. Click for our Color Choices. Color variances caused by individual computer monitors are beyond our control.
  3. We are an Internet based business. We ask that all customers have an e-mail address, so that you are able to receive and confirm the details of your custom hat order.
  4. We will be happy to answer your questions when you place your phone order by calling 1.866.207.1909. We can accept Visa, Mastercard, DISCOVER or American Express cards over the phone. Once your order is received you will be e-mailed within a business day with a Production Receipt to confirm your hat details.
  5. Once we have your order and all necessary information – your Custom Cowboy Hat will take 6-8 weeks to hand-make. Rush orders (if able to accommodate) are charged a premium of 20%. Our standard sizing is 6 3/4 – 8. The largest hat we have made and can make is about an 8 1/4.

ORDER DESK and OFFICE HOURS
Monday to Friday 11:30 AM to 7:30 PM Eastern

ORDERS CALL TOLL FREE: 1-866-207-1909

We are always here to help, but not always at the very second you call. Please leave a message!

In most cases, if it was made in the Past – it can be made in the Present.

Generally questions starting with, “Can you make. . . .”  is yes. In most cases we already make a hat style similar to the one you want, so send us a picture or some information and we will give you a price and point you in the right direction!

Send your pricing requests to Sonja at service @ thelastbestwest .com

From the BEAVER fur-felt hat bodies to the rest of the fixings you’d be hard pressed to find a better made hat anywhere. For any price. If you don’t believe us – see what our clients say on our testimonial page

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QUESTIONS AND QUOTES

  • E-mail us your questions and quote requests and we will get back to you within 24 hours or less, in most cases, email us at 
  • Click for answers to our 10 most common questions
  • Most hats are variations of hats we already make. There are over a hundred hats in our hat catalogue, and lots of neat stories to go along with them. Check through the cataloque, and once you find a similar style to the hat you are looking for, place your order. We will confirm any changes from our standard style.
  • ALL production details for your hat are confirmed within 1 BUSINESS day of your order being placed.
  • If you request a quote PLEASE e-mail us a picture of the hat you want so we know what you are talking about.
Solid Wood Hat Stretcher

Solid Wood Hat Stretcher

ALL HAT ORDERS SHIP WITH A WOODEN HAT STRETCHER.

A $25 DOLLAR VALUE. NEW HAT PURCHASES ONLY.

Wooden Hat Stretcher FITS SIZES 6 7/8 – 8

We recommend all customers who OWN a good hat, get a hat stretcher. It Is a small cost for a tool that will help keep ALL your hats fitting properly.

As well, if you only wear your hat seldom; or have a number of hats you wear, you will find our wooden hat stretcher a valuable addition to maintaining the perfect shape of your custom cowboy hat.

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